Olathe Dodge Chrysler Jeep RAM - Service Center

Left my van overnight and 1 issue was Air Conditioner not working. Picked it up and on way home found out it still was not working and checked paperwork and found they didn't look at it. Picked it up on Satu working. Picked it up and on way home found out it still was not working and checked paperwork and found they didn't look at it. Picked it up on Saturday and they called that day and couldn't get back in until next Thursday at 11:30 AM. Took it back waited and they said was low on Freon and refilled and put a dye in it. I said time before you serviced that it was low you put a dye in it for leaks so otherwise you didn't fix the problem, they wanted to charge me a diagnostic fee of $98.00+ for a warranty problem and didn't fix it. Was told maybe leaking at the evaporator which they couldn't see. Guess time to file a complaint with BBB and take it to a dealer interested in fixing it. More

Jackson was extremely friendly and the service was completed so quickly, my car was finished before I was done window shopping. completed so quickly, my car was finished before I was done window shopping. More

Service Dept discriminates against women and I won’t ever return. I will take my business elsewhere. return. I will take my business elsewhere. More

Ashton was great to work with, very professional. There shouldn’t be a 15 word minimum There shouldn’t be a 15 word minimum More

Previous experience not the best. So far, so good this time. Had a head lamp installed. Have not driven the car at night since. Appreciated the fact they could work me in the day So far, so good this time. Had a head lamp installed. Have not driven the car at night since. Appreciated the fact they could work me in the day I called. More

My one hour oil change took almost three hours. Communication was not very good and I believe my car was ready and parked out front long before they notified me. Communication was not very good and I believe my car was ready and parked out front long before they notified me. More

The service department is terrible! Tried several times to call with no answer. Asked the receptionist to have someone from service call. They never called. They tell you to use the tex Tried several times to call with no answer. Asked the receptionist to have someone from service call. They never called. They tell you to use the texting app but no one responds. They had our car for five days and finally had to leave work a little early to physically walk into the service area in order to find out what was going on with my car. This happened on two separate occasions. The service manager apologized the first time but it did happen again. More

Repairs were made in somewhat timely manner, Lily was very nice and friendly. A little confusing on the different estimates received but ended up a relatively far price. very nice and friendly. A little confusing on the different estimates received but ended up a relatively far price. More

Good dealership, very nice and clean. Nice to deal with so far. Good experience so far Nice to deal with so far. Good experience so far More

Great people, great service. We purchased three vehicles from Olathe Jeep.and will continue to service our cars there. We purchased three vehicles from Olathe Jeep.and will continue to service our cars there. More