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Olathe Dodge Chrysler Jeep RAM - Service Center

Olathe, KS

3.7
2,331 Reviews
Call Service Center (913) 298-8939

2,331 Reviews of Olathe Dodge Chrysler Jeep RAM - Service Center

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July 14, 2023

Oil change took 1 1/2:hrs. People nice but that is too long for an oil change More

by JHAWKRENTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know any of them
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Jul 18, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

I am truly sorry to see this review. I invite you to contact me so we can discuss your personal experience together and work towards a solution. I hope to hear from you soon. Thank you, Jacob Todd - Service Manager - 9137803700

July 14, 2023

Friendly and fast service. Quick in and out on schedule. Clean and comfortable waiting room. More

by p.anda.sauber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashton Jennings
Report | Print
Jul 17, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the 5-star rating and review! We appreciate your kind feedback and hope to see you again!- The Olathe Dodge Chrysler Jeep Ram Team

July 14, 2023

I would like to dodge cracker jeep and real is one of the best dealerships in kansas More

by ameerhayes1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Todd, Jackson Blaze
Report | Print
Jul 17, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

We're so happy to have your kind words and five-star rating! We look forward to seeing you back at Olathe Dodge Chrysler Jeep Ram! Thank you!

July 13, 2023

Their service department seems unorganized and over priced. At one they were very good. Very disappointed recently. More

by rbrackhahn33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shawn King
Report | Print
Jul 19, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the review. I'm sorry to hear your recent experience wasn't up to the high standards we set for ourselves and would appreciate the opportunity to get some additional details from you. If you have a moment, would you please contact me directly? Thanks again, Jacob Todd - Service Manager - 9137803700

July 13, 2023

Terrible customer service like always, very poor communication. I was never called back when I left a message during the three weeks They had my vehicle. I had to go there in person to get answers More

by smacrorie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shawn King, Zachary Land
Report | Print
Jul 19, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

I'm really sorry to hear about your experience. It's important for us to communicate effectively and provide excellent customer service, so it sounds like we dropped the ball here. I'd love the chance to make things right - please give me a call or send an email when you can! Thanks, Jacob Todd - Service Manager - 9137803700

July 13, 2023

Excellent service on my truck beautiful place nice persons I like the service in olathe dogde More

by sagonzalez803
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Todd, Jackson Blaze, Brian Harmon, Clayton Johanning, Lily Converse
Report | Print
Jul 18, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for your kind words and for taking the time to share your positive experience with us! Our team always strives to delight our customers. We are thrilled to hear that you had excellent service on your truck and enjoyed your visit to Olathe Dodge Chrysler Jeep Ram!

July 13, 2023

I like the service nice place very clean very comfortable nice work I like olathe for my service on my truck. Tanks More

by sagonzalez803
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Todd, Jackson Blaze, Ashton Jennings, Brock Lathrop, William Nicholson
Report | Print
Jul 17, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

We're happy to hear you enjoyed the service and found our dealership comfortable! Thanks for choosing Olathe Dodge Chrysler Jeep Ram for your truck's needs. We'll see you next time!

July 13, 2023

Got me in and out quickly and took care of all of my concerns in a timely fashion. More

by JHUDSON442
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashton Jennings
Report | Print
Jul 17, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for sharing your great experience with our team at Olathe Dodge Chrysler Jeep Ram! We'll see you next time! Safe travels!

July 09, 2023

My car was there for a week and they didn’t fix anything. Problem occurred again and they charged me $90 to say it was my battery (unrelated) I have corrosion in my henges and they said their body shop was t More

by JEFFERY.MATLOCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jacob Todd, Jackson Blaze
Report | Print
Jul 10, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Jeffery, I apologize for the inconvenience and frustration you experienced with our service. We strive to provide efficient and effective repairs, so it's disappointing to hear that we missed the mark. I would like to personally assist you with resolving these issues, so please reach out to me at your earliest convenience. Thank you, Jacob Todd - Service Manager - 9137803700

July 08, 2023

Service was fast and the people were friendly. They called me as soon as my vehicle was ready. More

by kbieb86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brock Lathrop
Report | Print
Jul 10, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

We're glad we could make this a fast and friendly service visit! Thank you for trusting Olathe Dodge Chrysler Jeep Ram with your vehicle! We'll see you next time!

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