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Olathe Dodge Chrysler Jeep RAM - Service Center

Olathe, KS

3.8
2,355 Reviews
Call Service Center (913) 298-8939

2,355 Reviews of Olathe Dodge Chrysler Jeep RAM - Service Center

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July 18, 2023

My family have purchased our last five vehicles from Olathe Dodge Chrysler Jeep. We have had a few hiccups with the service department over the years, but still choose them every time because of their d More

by MMcZEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brock Lathrop
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Jul 19, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for your loyalty to Olathe Dodge Chrysler Jeep Ram! We appreciate your continued support and are glad that Brock has been able to assist you during your visits. Take care and we'll see you again next time!

July 16, 2023

I’ve had my Jeep Grand Cherokee there since I bought it in 2015 and have been satisfied with the service. More

by carlsylviaiverson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashton Jennings, Brock Lathrop
Report | Print
Jul 17, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Carl, thank you for choosing Olathe Dodge Chrysler Jeep Ram to service your Jeep Grand Cherokee over the years. We're glad to hear that you've been satisfied with our service. If there's anything else we can do for you in the future, please don't hesitate to reach out. Have a great day!

July 15, 2023

We have always been informed of our needs on our 2018 Durango we appreciate your service and will continue to use your shop More

by MBB5932
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lily Converse
Report | Print
Jul 17, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the positive feedback! We're glad to hear that our team kept you informed and provided great service. We appreciate your continued support and look forward to serving your 2018 Dodge Durango in the future. Have a fantastic day! - Olathe Dodge Chrysler Jeep Ram

July 15, 2023

Great service kept me informed about timeline. Explained problem clearly so I could understand what needed More

by roberta.j.anderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Nicholson
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Jul 18, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Hey Roberta, thank you for the great review! We're thrilled to hear that you had a great experience with our service team at Olathe Dodge Chrysler Jeep Ram. We appreciate your kind feedback and hope to see you again!

July 14, 2023

Oil change took 1 1/2:hrs. People nice but that is too long for an oil change More

by JHAWKRENTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know any of them
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Jul 18, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

I am truly sorry to see this review. I invite you to contact me so we can discuss your personal experience together and work towards a solution. I hope to hear from you soon. Thank you, Jacob Todd - Service Manager - 9137803700

July 14, 2023

Friendly and fast service. Quick in and out on schedule. Clean and comfortable waiting room. More

by p.anda.sauber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashton Jennings
Report | Print
Jul 17, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the 5-star rating and review! We appreciate your kind feedback and hope to see you again!- The Olathe Dodge Chrysler Jeep Ram Team

July 14, 2023

I would like to dodge cracker jeep and real is one of the best dealerships in kansas More

by ameerhayes1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Todd, Jackson Blaze
Report | Print
Jul 17, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

We're so happy to have your kind words and five-star rating! We look forward to seeing you back at Olathe Dodge Chrysler Jeep Ram! Thank you!

July 13, 2023

Their service department seems unorganized and over priced. At one they were very good. Very disappointed recently. More

by rbrackhahn33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shawn King
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Jul 19, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the review. I'm sorry to hear your recent experience wasn't up to the high standards we set for ourselves and would appreciate the opportunity to get some additional details from you. If you have a moment, would you please contact me directly? Thanks again, Jacob Todd - Service Manager - 9137803700

July 13, 2023

Terrible customer service like always, very poor communication. I was never called back when I left a message during the three weeks They had my vehicle. I had to go there in person to get answers More

by smacrorie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shawn King, Zachary Land
Report | Print
Jul 19, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

I'm really sorry to hear about your experience. It's important for us to communicate effectively and provide excellent customer service, so it sounds like we dropped the ball here. I'd love the chance to make things right - please give me a call or send an email when you can! Thanks, Jacob Todd - Service Manager - 9137803700

July 13, 2023

Excellent service on my truck beautiful place nice persons I like the service in olathe dogde More

by sagonzalez803
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Todd, Jackson Blaze, Brian Harmon, Clayton Johanning, Lily Converse
Report | Print
Jul 18, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for your kind words and for taking the time to share your positive experience with us! Our team always strives to delight our customers. We are thrilled to hear that you had excellent service on your truck and enjoyed your visit to Olathe Dodge Chrysler Jeep Ram!

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