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Olathe Dodge Chrysler Jeep RAM - Service Center

Olathe, KS

3.8
2,355 Reviews

2,355 Reviews of Olathe Dodge Chrysler Jeep RAM - Service Center

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July 13, 2023

I like the service nice place very clean very comfortable nice work I like olathe for my service on my truck. Tanks More

by sagonzalez803
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Todd, Jackson Blaze, Ashton Jennings, Brock Lathrop, William Nicholson
Jul 17, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

We're happy to hear you enjoyed the service and found our dealership comfortable! Thanks for choosing Olathe Dodge Chrysler Jeep Ram for your truck's needs. We'll see you next time!

July 13, 2023

Got me in and out quickly and took care of all of my concerns in a timely fashion. More

by JHUDSON442
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashton Jennings
Jul 17, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for sharing your great experience with our team at Olathe Dodge Chrysler Jeep Ram! We'll see you next time! Safe travels!

July 09, 2023

My car was there for a week and they didn’t fix anything. Problem occurred again and they charged me $90 to say it was my battery (unrelated) I have corrosion in my henges and they said their body shop was t More

by JEFFERY.MATLOCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jacob Todd, Jackson Blaze
Jul 10, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Jeffery, I apologize for the inconvenience and frustration you experienced with our service. We strive to provide efficient and effective repairs, so it's disappointing to hear that we missed the mark. I would like to personally assist you with resolving these issues, so please reach out to me at your earliest convenience. Thank you, Jacob Todd - Service Manager - 9137803700

July 08, 2023

Service was fast and the people were friendly. They called me as soon as my vehicle was ready. More

by kbieb86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brock Lathrop
Jul 10, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

We're glad we could make this a fast and friendly service visit! Thank you for trusting Olathe Dodge Chrysler Jeep Ram with your vehicle! We'll see you next time!

July 08, 2023

Performed waranty work on my truck. Friendly staff and good service. Made sure my truck was complete when needed. More

by JDavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Todd, Jackson Blaze, Clayton Johanning
Jul 10, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for trusting the Olathe Dodge Chrysler Jeep Ram team with your truck! We appreciate your positive feedback and hope you won't hesitate to reach out if we can be of service again in the future!

July 07, 2023

Got me in quick. Service was good. Only issue was recall items don't have the parts available. Will require another trip in and more time. More

by Doug Mitchell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Johanning
Jul 07, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Hey Doug, thanks for the review! We appreciate your feedback and regret any inconvenience caused by the parts issue. Our team will work hard to get everything sorted out during your next visit. Have a great day! - Olathe Dodge Chrysler Jeep Ram

Jul 07, 2023 -

Doug Mitchell responded

Let me know

July 07, 2023

East to deal with. Reliable. Have purchased 2 vehicles from them and plan to do so in the future. Excellent service dept. More

by aadams2744
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn King
Jul 10, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for trusting the Olathe Dodge Chrysler Jeep Ram team with your automotive needs! We're grateful for your continued support and look forward to working with you again next time. Take care!

July 07, 2023

Everyone was extremely helpful and always provided me with updates. I would recommend this service department More

by gelagantt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lily Converse
Jul 10, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the positive review! We're glad to hear that our team at Olathe Dodge Chrysler Jeep Ram was able to assist you and keep you updated throughout your visit. We appreciate your recommendation and hope to see you again in the future!

July 07, 2023

Service was timely and Brock was very friendly and helpful. Overall it was a great experience. More

by KMRADEL30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Todd, Jackson Blaze, Brock Lathrop
Jul 10, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for visiting Olathe Dodge Chrysler Jeep Ram! We're happy to hear Brock & the team provided you with a great experience and we hope you won't hesitate to reach out if we can be of service again in the future. Take care!

July 06, 2023

Took 2 hours for them to even pull my car in. That's after I had to go and ask them. Guy couldn't find my car or name in the system to be checked in. No one said a word to me the whole time. No a More

by cyncity
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Never spoke to anyone. Can't rate anyone on the list.
Jul 10, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Cyncity, I apologize for the poor experience you had during your recent visit. We strive to provide efficient and friendly service, so it's disappointing to hear that we fell short. I would like to personally address your concerns and see what more I can do to assist you. Please reach out to me at your earliest convenience. Thank you, Jacob Todd - Service Manager - 9137803700

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