Olathe Dodge Chrysler Jeep RAM - Service Center

My experience with Olathe Dodge has always been great. The staff has always been friendly and very helpful. The staff has always been friendly and very helpful. More

Very professional and timely. Very knowledgeable and genuinely seemed like he wanted to help me Very knowledgeable and genuinely seemed like he wanted to help me More

Great dealership! Everybody is so kind and helpful, especially Terry in service! Would definitely go back. Everybody is so kind and helpful, especially Terry in service! Would definitely go back. More

Bought a new 2022 Chrysler Pacifica in November 2022. In 5 months my vehicle has been in the shop 7 different times. I have lost over 60 hours of usage of my van. I use my van in my Car Service business. In 5 months my vehicle has been in the shop 7 different times. I have lost over 60 hours of usage of my van. I use my van in my Car Service business. 1. No communication from the Service Department. 2. Scheduled Appointments do not mean xxxx to this dealership. 3. The last 3 visits in the past 7 days lost me 24 hours of work and they never fixed the problem. But yet they had the vehicle over 8 hours on 3 separate days. When I went to pick it up, they had 2 Service Techs who had no answers and thn left me standing there. The service manager on duty was no help. The Head Service Manager does not answer his phone nor calls back. In other words they basically had no solutions to fix my vehicle and basically I just bought a $55,000 lemon of a vehicle. Does Chrysler give a xxxx.....NO! Never again will I buy a Chrysler. More

These days when there is no customer service, Clayton in service is diamond in the rough! Management needs to give him a big raise$ service is diamond in the rough! Management needs to give him a big raise$ More

Great service and very fast service with great communication. Olathe Dodge is always fast and priced great. communication. Olathe Dodge is always fast and priced great. More

They have always taken care of my needs with promo and courteous service. We have purchased three new vehicles from them and they service all three. courteous service. We have purchased three new vehicles from them and they service all three. More

Awful communication. Never called back after calling several times over two days. Charged me $200 and did nothing. I will not go back again. Never called back after calling several times over two days. Charged me $200 and did nothing. I will not go back again. More

Going in I expected an hour and a half plus wait for the scheduled service on my Jeep Cherokee, but was pleasantly surprised when Ashton walked into the waiting room ~45m later with my keys. scheduled service on my Jeep Cherokee, but was pleasantly surprised when Ashton walked into the waiting room ~45m later with my keys. More

I took my Jeep in for a checkup on the front brakes, they were squealing from time to time. I saw Clayton and told him what my issue was and he took care of it right away. It turned out to just be dust on th were squealing from time to time. I saw Clayton and told him what my issue was and he took care of it right away. It turned out to just be dust on the brakes and he had them clean everything up and sent me on my way. A dedicated service tech to which I have had numerous dealings with and can only say he is customer service focused!!!! More