Olathe Dodge Chrysler Jeep RAM - Service Center

Got me in quick. Service was good. Only issue was recall items don't have the parts available. Will require another trip in and more time. Service was good. Only issue was recall items don't have the parts available. Will require another trip in and more time. More

East to deal with. Reliable. Have purchased 2 vehicles from them and plan to do so in the future. Excellent service dept. Reliable. Have purchased 2 vehicles from them and plan to do so in the future. Excellent service dept. More

Everyone was extremely helpful and always provided me with updates. I would recommend this service department with updates. I would recommend this service department More

Service was timely and Brock was very friendly and helpful. Overall it was a great experience. helpful. Overall it was a great experience. More

Took 2 hours for them to even pull my car in. That's after I had to go and ask them. Guy couldn't find my car or name in the system to be checked in. No one said a word to me the whole time. No a That's after I had to go and ask them. Guy couldn't find my car or name in the system to be checked in. No one said a word to me the whole time. No air filter, nothing. The only time anyone said anything to me was when it was done. The cashier said not one word to me. No thank you, nothing. Horrible experience, why would I ever want to purchase another car from this dealership. I don't remember the management being this bad in the past. The lady in charge has no customer service skills. I got treated the same as if I was at McDonald's. Wouldn't recommend this place to anyone. More

I don’t like how there is a person between me and the service tech: Also texting is fine but I didn’t always get quick responses so I called and had a hard time getting someone. It didn’t used to be li service tech: Also texting is fine but I didn’t always get quick responses so I called and had a hard time getting someone. It didn’t used to be like this so we are gonna move on to a different service provider. New shiny building = terrible service I guess. More

Clayton was extremely helpful and to the point no run around with him. Got me a loaner was accurate on the lead time of my car. He took care of EVERYTHING I just brought my car and picked it up basically around with him. Got me a loaner was accurate on the lead time of my car. He took care of EVERYTHING I just brought my car and picked it up basically. He’s a top notch service writer for sure! More

Easy to work with, helpful and courteous. I have used them before and keep going back. I have used them before and keep going back. More

Addressed my needs, ordered the components and did the replacement timely. Friendly customer service and very good communication. Great Job! replacement timely. Friendly customer service and very good communication. Great Job! More

Clayton tries very hard to fix the problem promptly he is courteous and knowledgeable of the vehicles courteous and knowledgeable of the vehicles More