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Olathe Dodge Chrysler Jeep RAM - Service Center

Olathe, KS

3.8
2,355 Reviews

2,355 Reviews of Olathe Dodge Chrysler Jeep RAM - Service Center

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July 05, 2023

I don’t like how there is a person between me and the service tech: Also texting is fine but I didn’t always get quick responses so I called and had a hard time getting someone. It didn’t used to be li More

by acebailey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shawn King
Jul 10, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Acebailey, I apologize for the inconvenience you experienced with our service. We strive to provide efficient and responsive communication, so it's disappointing to hear that we have left the wrong impression. I would like to personally assist you with this matter, so please reach out to me at your earliest convenience. Thank you, Jacob Todd - Service Manager - 9137803700

July 04, 2023

Clayton was extremely helpful and to the point no run around with him. Got me a loaner was accurate on the lead time of my car. He took care of EVERYTHING I just brought my car and picked it up basically More

by Edgar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Johanning
Jul 05, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Hi Edgar! Thank you so much for your kind words about Clayton! We're glad to hear that he provided such excellent service and made the process easy for you. We appreciate your feedback and hope to see you again at Olathe Dodge Chrysler Jeep Ram in the future!

July 03, 2023

Easy to work with, helpful and courteous. I have used them before and keep going back. More

by carymangels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Voss
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Bettge, Jacob Todd, Jackson Blaze
Jul 05, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you so much for your kind words and for being a loyal Olathe Dodge Chrysler Jeep Ram customer! We greatly appreciate your continued trust and support in our services and look forward to seeing you next time!

June 30, 2023

Addressed my needs, ordered the components and did the replacement timely. Friendly customer service and very good communication. Great Job! More

by Lancecantrell20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Harmon
Jul 03, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the great review, Lance! We're glad that our team addressed your needs and provided friendly customer service. We appreciate your feedback and hope to assist you again in the future. Have a fantastic day! - Olathe Dodge Chrysler Jeep Ram

June 30, 2023

Clayton tries very hard to fix the problem promptly he is courteous and knowledgeable of the vehicles More

by cherryanneray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Johanning
Jul 03, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Cherryanne, thank you for your review! We're glad that Clayton provided prompt and knowledgeable service. We appreciate your feedback and hope to see you again at Olathe Dodge Chrysler Jeep Ram!

June 30, 2023

We went in to get our oil changed and tires rotated. It was done quickly. We were out of there in no time. More

by massaa1946
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Todd, Jackson Blaze
Jul 03, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the positive review! We're glad to hear that we could provide you with a quick and efficient oil change and tire rotation. We appreciate your business, and we hope to see you again at Olathe Dodge Chrysler Jeep Ram in the future!

June 29, 2023

Excellent customer service. Attentive and helpful. Knowledgeable with my issue and how to help fix it. More

by hutchersonjessica5
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
William Nicholson
Jun 29, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the kind review! We're happy to hear that our team at Olathe Dodge Chrysler Jeep Ram provided excellent customer service by assisting with your vehicle issue. We'll see you at your next service visit! Safe travels!

June 28, 2023

Brock was a pleasure to work with. He was very polite and helpful and made sure that I was well taken care of. I would highly recommend this dealership when buying a car or having it s More

by thaddall
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brock Lathrop
Jun 29, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the 5-star review! We're glad to hear that Brock provided excellent service and took care of you during your visit. We appreciate your recommendation, and we hope to see you again at Olathe Dodge Chrysler Jeep Ram in the future!

June 28, 2023

Very poor communication, work was completed slowly, and pricing seems high compared to other shops. It took a day and a half just to tell me my Jeep blew a fuse! More

by jschafer1
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Clayton Johanning, Lily Converse
Jun 29, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Hi, I'm sorry to hear about your poor experience with our communication and service. We strive to provide efficient and affordable service, so it's disappointing that we missed the mark. I would like to discuss this further with you and see what we can do to make things right. Please reach out to me at your earliest convenience. Thank you, Jacob Todd - Service Manager - 9137803700

May 19, 2023

Good 4 5 Friendly, concerned but couldn't find the problem.. Not the only one, tried several other places and failed to find problem... More

by dennisdoleshal
Recommend Dealer
Yes
Employees Worked With
Clayton Johanning, Clayton Johanning
May 22, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for your feedback, Dennis. We wish you the best of luck with resolving the issue with your vehicle. -Olathe Dodge Chrysler Jeep Ram

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