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Olathe Dodge Chrysler Jeep RAM - Service Center

Olathe, KS

3.8
2,358 Reviews

2,358 Reviews of Olathe Dodge Chrysler Jeep RAM - Service Center

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June 28, 2023

Brock was a pleasure to work with. He was very polite and helpful and made sure that I was well taken care of. I would highly recommend this dealership when buying a car or having it s More

by thaddall
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brock Lathrop
Jun 29, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the 5-star review! We're glad to hear that Brock provided excellent service and took care of you during your visit. We appreciate your recommendation, and we hope to see you again at Olathe Dodge Chrysler Jeep Ram in the future!

June 28, 2023

Very poor communication, work was completed slowly, and pricing seems high compared to other shops. It took a day and a half just to tell me my Jeep blew a fuse! More

by jschafer1
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Clayton Johanning, Lily Converse
Jun 29, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Hi, I'm sorry to hear about your poor experience with our communication and service. We strive to provide efficient and affordable service, so it's disappointing that we missed the mark. I would like to discuss this further with you and see what we can do to make things right. Please reach out to me at your earliest convenience. Thank you, Jacob Todd - Service Manager - 9137803700

May 19, 2023

Good 4 5 Friendly, concerned but couldn't find the problem.. Not the only one, tried several other places and failed to find problem... More

by dennisdoleshal
Recommend Dealer
Yes
Employees Worked With
Clayton Johanning, Clayton Johanning
May 22, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for your feedback, Dennis. We wish you the best of luck with resolving the issue with your vehicle. -Olathe Dodge Chrysler Jeep Ram

May 19, 2023

Easy to work with and very helpful The whole experience was very satisfying and it didn't take much time More

by Dan the magazine man
Recommend Dealer
Yes
Employees Worked With
Ashton Jennings, Ashton Jennings
May 23, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Dan, it's wonderful to hear that your experience at Olathe Dodge Chrysler Jeep Ram was easy and efficient! Thank you so much for taking the time to share your feedback with us and please don't hesitate to reach out if we can be of service again in the future!

May 18, 2023

Since I moved here in 2014 I started taking my Jeep to Olathe, Dodge, Chrysler & Jeep and the techs that I have been working with have been outstanding and very customer oriented! That also includes the s More

by Bob D
Recommend Dealer
Yes
Employees Worked With
Brock Lathrop, Brock Lathrop
May 19, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Bob, thank you so much for the kind review! We're truly honored to receive your support and look forward to your next visit with us here at Olathe Dodge Chrysler Jeep Ram!

May 17, 2023

I know it wasn't they're fault but it took forever to get my parts in. But once they did got it done pretty fast. More

by Mtnumber4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Nicholson
May 17, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for your patience while you were waiting for your parts to arrive. We're glad to hear that the job was done promptly! -Olathe Dodge Chrysler Jeep Ram

May 17, 2023

I took the vehicle in, dropped it off. Got a thorough explanation or what the did, and picked it up. I got rides to and from the dealership from the dealership. More

by DAVE.BROWN1
Recommend Dealer
Yes
Employees Worked With
William Nicholson, William Nicholson
May 18, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

We are grateful to receive your five-star rating, Dave! Our team at Olathe Dodge Chrysler Jeep Ram is thrilled to hear that we were able to assist you during your recent visit. We appreciate you taking the time to share your experience and hope to exceed your expectations next time.

May 17, 2023

Did not fix the problem for the third time! Have to bring it back again for the forth time. More

by theresajsparks
Recommend Dealer
No
Employees Worked With
Clayton Johanning, Clayton Johanning
May 18, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Reviews are very important to our business, as we use them to learn and improve our processes for future guests. If you are willing, I'd love to hear more about what happened during your visit so we can properly address your concerns. Please consider giving contacting me directly when you have a moment. Thank you, Jacob Todd - Service Manager - 9137803700

May 16, 2023

It was a great visit. Professional people, much improved facilities! I will come back again. More

by anagnut2
Recommend Dealer
Yes
Employees Worked With
Brock Lathrop, Brock Lathrop
May 18, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Thanks for giving our Olathe Dodge Chrysler Jeep Ram team the opportunity to earn your business! We appreciate your kind feedback and look forward to seeing you again next time!

May 16, 2023

The service was great, the technician kept in touch by text, and the waiting room was very comfortable. More

by Connlea
Recommend Dealer
Yes
Employees Worked With
Shawn King, Shawn King
May 18, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

We are so glad you are satisfied with the work performed on your vehicle, Connlea! We hope that you come to see our team again in the future! Thank you! - Olathe Dodge Chrysler Jeep Ram

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