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Olathe Dodge Chrysler Jeep RAM - Service Center

Olathe, KS

3.8
2,355 Reviews

2,355 Reviews of Olathe Dodge Chrysler Jeep RAM - Service Center

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May 19, 2023

Easy to work with and very helpful The whole experience was very satisfying and it didn't take much time More

by Dan the magazine man
Recommend Dealer
Yes
Employees Worked With
Ashton Jennings, Ashton Jennings
May 23, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Dan, it's wonderful to hear that your experience at Olathe Dodge Chrysler Jeep Ram was easy and efficient! Thank you so much for taking the time to share your feedback with us and please don't hesitate to reach out if we can be of service again in the future!

May 18, 2023

Since I moved here in 2014 I started taking my Jeep to Olathe, Dodge, Chrysler & Jeep and the techs that I have been working with have been outstanding and very customer oriented! That also includes the s More

by Bob D
Recommend Dealer
Yes
Employees Worked With
Brock Lathrop, Brock Lathrop
May 19, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Bob, thank you so much for the kind review! We're truly honored to receive your support and look forward to your next visit with us here at Olathe Dodge Chrysler Jeep Ram!

May 17, 2023

I know it wasn't they're fault but it took forever to get my parts in. But once they did got it done pretty fast. More

by Mtnumber4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Nicholson
May 17, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for your patience while you were waiting for your parts to arrive. We're glad to hear that the job was done promptly! -Olathe Dodge Chrysler Jeep Ram

May 17, 2023

I took the vehicle in, dropped it off. Got a thorough explanation or what the did, and picked it up. I got rides to and from the dealership from the dealership. More

by DAVE.BROWN1
Recommend Dealer
Yes
Employees Worked With
William Nicholson, William Nicholson
May 18, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

We are grateful to receive your five-star rating, Dave! Our team at Olathe Dodge Chrysler Jeep Ram is thrilled to hear that we were able to assist you during your recent visit. We appreciate you taking the time to share your experience and hope to exceed your expectations next time.

May 17, 2023

Did not fix the problem for the third time! Have to bring it back again for the forth time. More

by theresajsparks
Recommend Dealer
No
Employees Worked With
Clayton Johanning, Clayton Johanning
May 18, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Reviews are very important to our business, as we use them to learn and improve our processes for future guests. If you are willing, I'd love to hear more about what happened during your visit so we can properly address your concerns. Please consider giving contacting me directly when you have a moment. Thank you, Jacob Todd - Service Manager - 9137803700

May 16, 2023

It was a great visit. Professional people, much improved facilities! I will come back again. More

by anagnut2
Recommend Dealer
Yes
Employees Worked With
Brock Lathrop, Brock Lathrop
May 18, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Thanks for giving our Olathe Dodge Chrysler Jeep Ram team the opportunity to earn your business! We appreciate your kind feedback and look forward to seeing you again next time!

May 16, 2023

The service was great, the technician kept in touch by text, and the waiting room was very comfortable. More

by Connlea
Recommend Dealer
Yes
Employees Worked With
Shawn King, Shawn King
May 18, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

We are so glad you are satisfied with the work performed on your vehicle, Connlea! We hope that you come to see our team again in the future! Thank you! - Olathe Dodge Chrysler Jeep Ram

April 29, 2023

I was invisible when I arrived in the building with my engine running and vehicle Missing and jumping. 5 minutes looking at people staring down at their computer screens. In the end, the oil was changed b More

by sstring44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shawn and Wendi, Shawn King
May 01, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for taking the time to leave your feedback. We are sorry to hear that your visit didn't meet expectations and that the service was delayed. We can understand how these oversights would be frustrating, especially after making a long trip. Please give us a call at your convenience so we can discuss how we can make things right and regain your trust. Thank you, Jacob Todd - Service Manager - 9137803700

April 12, 2023

My experience with Olathe Dodge has always been great. The staff has always been friendly and very helpful. More

by Beurmank
Recommend Dealer
Yes
Employees Worked With
Don't remember
Apr 13, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for your continued support of the Olathe Dodge Chrysler Jeep Ram team! We appreciate your business, as well as your kind review, and look forward to seeing you at your next visit!

April 12, 2023

Very professional and timely. Very knowledgeable and genuinely seemed like he wanted to help me More

by Whitney&Beckie
Recommend Dealer
Yes
Employees Worked With
Brock Lathrop
Apr 14, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

It's great knowing we've provided timely service to you during your visit! Thank you for coming to Olathe Dodge Chrysler Jeep Ram!

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