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Olathe Dodge Chrysler Jeep RAM - Service Center

Olathe, KS

3.8
2,591 Reviews

2,591 Reviews of Olathe Dodge Chrysler Jeep RAM - Service Center

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May 17, 2023

Did not fix the problem for the third time! Have to bring it back again for the forth time. More

by theresajsparks
Recommend Dealer
No
Employees Worked With
Clayton Johanning, Clayton Johanning
May 18, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Reviews are very important to our business, as we use them to learn and improve our processes for future guests. If you are willing, I'd love to hear more about what happened during your visit so we can properly address your concerns. Please consider giving contacting me directly when you have a moment. Thank you, Jacob Todd - Service Manager - 9137803700

May 16, 2023

It was a great visit. Professional people, much improved facilities! I will come back again. More

by anagnut2
Recommend Dealer
Yes
Employees Worked With
Brock Lathrop, Brock Lathrop
May 18, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Thanks for giving our Olathe Dodge Chrysler Jeep Ram team the opportunity to earn your business! We appreciate your kind feedback and look forward to seeing you again next time!

May 16, 2023

The service was great, the technician kept in touch by text, and the waiting room was very comfortable. More

by Connlea
Recommend Dealer
Yes
Employees Worked With
Shawn King, Shawn King
May 18, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

We are so glad you are satisfied with the work performed on your vehicle, Connlea! We hope that you come to see our team again in the future! Thank you! - Olathe Dodge Chrysler Jeep Ram

April 29, 2023

I was invisible when I arrived in the building with my engine running and vehicle Missing and jumping. 5 minutes looking at people staring down at their computer screens. In the end, the oil was changed b More

by sstring44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shawn and Wendi, Shawn King
May 01, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for taking the time to leave your feedback. We are sorry to hear that your visit didn't meet expectations and that the service was delayed. We can understand how these oversights would be frustrating, especially after making a long trip. Please give us a call at your convenience so we can discuss how we can make things right and regain your trust. Thank you, Jacob Todd - Service Manager - 9137803700

April 12, 2023

My experience with Olathe Dodge has always been great. The staff has always been friendly and very helpful. More

by Beurmank
Recommend Dealer
Yes
Employees Worked With
Don't remember
Apr 13, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for your continued support of the Olathe Dodge Chrysler Jeep Ram team! We appreciate your business, as well as your kind review, and look forward to seeing you at your next visit!

April 12, 2023

Very professional and timely. Very knowledgeable and genuinely seemed like he wanted to help me More

by Whitney&Beckie
Recommend Dealer
Yes
Employees Worked With
Brock Lathrop
Apr 14, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

It's great knowing we've provided timely service to you during your visit! Thank you for coming to Olathe Dodge Chrysler Jeep Ram!

April 06, 2023

Great dealership! Everybody is so kind and helpful, especially Terry in service! Would definitely go back. More

by BRIEAYLISE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Gift
Apr 07, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

We appreciate you giving Terry & the Olathe Dodge Chrysler Jeep Ram team an opportunity to earn your support! Take care and please don't hesitate to reach out the next time we can be of assistance!

April 06, 2023

Bought a new 2022 Chrysler Pacifica in November 2022. In 5 months my vehicle has been in the shop 7 different times. I have lost over 60 hours of usage of my van. I use my van in my Car Service business. More

by Wallyruss5813
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Clayton, Wendy, Clayton Johanning
Apr 13, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the review. I'm sorry to hear of your frustration and would like the opportunity to discuss the situation with you in greater detail. When you have a moment, would you please contact me directly? Jacob Todd - Service Manager - 9137803700

April 04, 2023

These days when there is no customer service, Clayton in service is diamond in the rough! Management needs to give him a big raise$ More

by kaptkirk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Johanning
Apr 05, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the wonderful feedback! We're certainly lucky to have Clayton on our team and we can't wait to share these kind comments with him. Take care and please don't hesitate to reach out if we can be of service again in the future! - Olathe Dodge Chrysler Jeep Ram

April 01, 2023

Great service and very fast service with great communication. Olathe Dodge is always fast and priced great. More

by Damonster40
Recommend Dealer
Yes
Employees Worked With
Jacob Todd, Connor Lawyer, Les Saunders, Miguel Camacho, Daniel Guebara, Ashton Jennings, Terry Gift
Apr 04, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the wonderful feedback! We're honored to receive your support and look forward to your next visit with us here at Olathe Dodge Chrysler Jeep Ram!

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