Olathe Dodge Chrysler Jeep RAM - Service Center
Olathe, KS
2,592 Reviews of Olathe Dodge Chrysler Jeep RAM - Service Center
Great service and very fast service with great communication. Olathe Dodge is always fast and priced great. communication. Olathe Dodge is always fast and priced great. More
They have always taken care of my needs with promo and courteous service. We have purchased three new vehicles from them and they service all three. courteous service. We have purchased three new vehicles from them and they service all three. More
Awful communication. Never called back after calling several times over two days. Charged me $200 and did nothing. I will not go back again. Never called back after calling several times over two days. Charged me $200 and did nothing. I will not go back again. More
Going in I expected an hour and a half plus wait for the scheduled service on my Jeep Cherokee, but was pleasantly surprised when Ashton walked into the waiting room ~45m later with my keys. scheduled service on my Jeep Cherokee, but was pleasantly surprised when Ashton walked into the waiting room ~45m later with my keys. More
I took my Jeep in for a checkup on the front brakes, they were squealing from time to time. I saw Clayton and told him what my issue was and he took care of it right away. It turned out to just be dust on th were squealing from time to time. I saw Clayton and told him what my issue was and he took care of it right away. It turned out to just be dust on the brakes and he had them clean everything up and sent me on my way. A dedicated service tech to which I have had numerous dealings with and can only say he is customer service focused!!!! More
The facility features nice new customer friendly showrooms. The service staff is knowledgeable and friendly. Good experience in the Express Oil Change line. showrooms. The service staff is knowledgeable and friendly. Good experience in the Express Oil Change line. More
When I arrived I was greeted right away by service writer Jared. It was clear and direct how long my service would take at the time and it was accurate and service was performed correctly with no issues. I w Jared. It was clear and direct how long my service would take at the time and it was accurate and service was performed correctly with no issues. I was overall happy with my experience and the cleanliness of the newly remodeled facility. Will be back next time! More
The overall experience at Olathe Dodge Chrysler Jeep Ram was outstanding. I couldn't have said that if Clayton had not pitched in at the right moment as there were few inital hiccups. Clayton went above and was outstanding. I couldn't have said that if Clayton had not pitched in at the right moment as there were few inital hiccups. Clayton went above and beyond in addressing my concerns. He was quick to react when a replacement order was delayed and kept me updated with the status throughout the process. He was also in constant touch to check if everything was working fine even after the car was delivered after repair/service. Based on my experience, I would say Clayton has saved a customer for the dealership. Service advisors like Clayton still make me feel that customers are valued and taken care at this dealership. More
Very professional service, I was greeted as I pulled in for my appointment. Clayton told me they would run diagnostic to determine the problem and update me of the findings and expense. for my appointment. Clayton told me they would run diagnostic to determine the problem and update me of the findings and expense. More