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Olathe Dodge Chrysler Jeep RAM - Service Center
Olathe, KS
2,427 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,427 Reviews of Olathe Dodge Chrysler Jeep RAM - Service Center
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November 15, 2019
Oil change & tire rotation Went in for regular oil change and tire rotation. They were a little busy but they got me through within the estimated time frame. In addition to the Went in for regular oil change and tire rotation. They were a little busy but they got me through within the estimated time frame. In addition to the oil change and tire rotation, they topped off fluids and made sure all tires had the same pressure (two tires were 1 lb low). They told me to keep an eye on the power steering fluid as it was low with no signs of a leak. More
by Rwmspcngl
Verified CustomerEmployees Worked With
Chance Edwards
November 14, 2019
Unhappy. Received conflicting times and dates. The availability of parts changed three times. Each time I told him I couldn’t wait that long for the vehicle ahead to do something else somehow he w The availability of parts changed three times. Each time I told him I couldn’t wait that long for the vehicle ahead to do something else somehow he would get the part earlier. Times went from can’t get it to me for two weeks to the last time I think I can get it in tomorrow and have it ready for you tomorrow. Not very confident building More
by Tomhazen
Employees Worked With
Jared Drew
November 14, 2019
Chrysler misspelled my name! Misspelled name causes problems every time I come in for service. Was impressed by Hector in Fast Lane service for recognizing my frustration and rec Misspelled name causes problems every time I come in for service. Was impressed by Hector in Fast Lane service for recognizing my frustration and rectified the problem although he "can't change" Chrysler's entry of my name being misspelled in their computer. Midway rating because of past service issues and misdiagnosis in the past which causes me unwarranted expense. Hector was pleasant and expedient in my recent visit to the service department. An asset to the firm. More
by dobsmom
Employees Worked With
Hector in service department.
November 14, 2019
Truck detail Excellent detail, requested special attention to the bed of the truck, and it exceeded my expectations. Olathe Dodge was very through on the inside, o Excellent detail, requested special attention to the bed of the truck, and it exceeded my expectations. Olathe Dodge was very through on the inside, outside, and beneath the truck. Absolutely worth the price for a premium detail. More
by Philip
Employees Worked With
Karl Petersen, Jared Drew, Jon David
November 13, 2019
Looks out for Customer The service representative has always had my best interest at the top of their mind. I can count on them to recognize a problem and recommend the best The service representative has always had my best interest at the top of their mind. I can count on them to recognize a problem and recommend the best solution everytime. More
by Marty
Employees Worked With
Mitch VanBebber, Chance Edwards
November 13, 2019
Good oil change & warranty work Rotated tires and changed oil. Forgot to put valve stem covers back on. Normally not a big deal but live an hour away and not worth the drive to get Rotated tires and changed oil. Forgot to put valve stem covers back on. Normally not a big deal but live an hour away and not worth the drive to get them. More
by michael.kwiatkowski.sgr5gtkk
Employees Worked With
Dominic House
November 12, 2019
Tire sensor was on. The dealership was able to get the sensor off and fill the tire.I was in and out and made to my morning meeting at the hospital on time. You guys rock The dealership was able to get the sensor off and fill the tire.I was in and out and made to my morning meeting at the hospital on time. You guys rock!! More
by CJMAGRUDER
Employees Worked With
Jared Drew
November 12, 2019
Good but not great.. Had an oil change and tire rotation done. Only complaint is the tech did not air up the front tires and release air from the back tires to set them at Had an oil change and tire rotation done. Only complaint is the tech did not air up the front tires and release air from the back tires to set them at the recommended psi. More
by Fry
Employees Worked With
Jared Drew
November 10, 2019
Tire checkup Visited for the normal oil change and rotation. The low tire light was on, figured it’s was due to the change in the weather. Mike called me, told m Visited for the normal oil change and rotation. The low tire light was on, figured it’s was due to the change in the weather. Mike called me, told me it was going to need new tires in about 10k. He could have just sold me a new set. Mike Jr takes care if his customers best interest. More
by natalieinks
Employees Worked With
Michael Moutray Jr, Jared Drew
November 07, 2019
09 Grand Caravan Had the O2 sensor replaced as well as coolant lines in front and rear replaced, thermostat & modular updated. Finished when they said they would be. C Had the O2 sensor replaced as well as coolant lines in front and rear replaced, thermostat & modular updated. Finished when they said they would be. Convenient to have everything done in one place with people that know the quirks of the van. Opted to not have brakes replaced as I found it cheaper elsewhere. More
by Tnh
Employees Worked With
Trent Ireland
