Olathe Dodge Chrysler Jeep RAM - Service Center

Very professional They were busy yet I was greeted promptly and given an accurate estimate of how long the routine service might take. The young man was helpful and pr They were busy yet I was greeted promptly and given an accurate estimate of how long the routine service might take. The young man was helpful and professional. In addition to a routine oil change, I had a “check engine light” on because of a loose gas cap. He plugged in his computer to double check that it wasn’t anything more serious and explained that it would reset automatically after a little driving. Very pleased. More

Horrible customer service. Ram needs to fix known issues with Manifold bolts breaking. 6000 miles over warranty and they won’t cover it. Just had these fixed 9 customer service. Ram needs to fix known issues with Manifold bolts breaking. 6000 miles over warranty and they won’t cover it. Just had these fixed 9 months ago. Ridiculous!! More

Great customer service from check-in associate. Associate had a great personality and explained reason for oil change being more expensive than I have been accustomed to with conventional oil vs. sy Associate had a great personality and explained reason for oil change being more expensive than I have been accustomed to with conventional oil vs. synthetic oil. I have 135,000 miles on a 2013 Chrysler 300 using dealer conventional. More

Simple service/long wait I made an appointment for an oil change and tire rotation. I was on time for my appointment and still waited over an hour and a half. I made an appointment for an oil change and tire rotation. I was on time for my appointment and still waited over an hour and a half. More

Nothing seems to get finished We had an oil leak on our 2018 Durango srt due to either seal failure or most liking tech mistake. We’ve been in 4 times since having our mopar lower We had an oil leak on our 2018 Durango srt due to either seal failure or most liking tech mistake. We’ve been in 4 times since having our mopar lowering springs done and have requested the alignment and steering wheel be corrected and it has never been done. We were told we’d be called when a part came in but that was over a week ago now and on top of all that it had sat there a week waiting on the first part but showed up damaged supposedly. Over all nothing really gets fixed correctly even under warranty. More

Quick, they cared about my time. Friendly, good time management, and take the extra step to ensure the visit was pleasant. Always ensure the vehicle is cleaner than condition it came Friendly, good time management, and take the extra step to ensure the visit was pleasant. Always ensure the vehicle is cleaner than condition it came in More

Very satisfied Liked the first come first serve of the quick lane. Wasn’t sure but happy with the fast service. Michael Croft very friendly and genuine. Liked the first come first serve of the quick lane. Wasn’t sure but happy with the fast service. Michael Croft very friendly and genuine. More

Correct Alignment and crooked steering wheel. Enjoyed the entire process of buying and service correcting minor gripe list. We enjoyed the humor and professional attitude of the entire staff invol Enjoyed the entire process of buying and service correcting minor gripe list. We enjoyed the humor and professional attitude of the entire staff involved in the sale of our new Pacifica. More

Oil change Everyone was very helpful, informative , and prompt in the job tone done. They kept me posted on how long it would take. I was even officially escorte Everyone was very helpful, informative , and prompt in the job tone done. They kept me posted on how long it would take. I was even officially escorted back to my truck at the end! More

Kind and Honest! I had bought a used Jeep from an independent dealership that had a check engine light surprisingly come on after purchase. Olathe did a second inspect I had bought a used Jeep from an independent dealership that had a check engine light surprisingly come on after purchase. Olathe did a second inspection and discovered the problem without hesitation nor did they make me wait too long without an appointment. Both associates I dealt with were very kind and honest with me about the problem! I felt very secure in knowing they did an excellent job in finding the issue and giving me my options to fix it. Everyone was super friendly and I wouldn't have complained even if I did have to wait longer! ,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,, More