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Olathe Dodge Chrysler Jeep RAM - Service Center

Olathe, KS

3.8
2,349 Reviews

2,349 Reviews of Olathe Dodge Chrysler Jeep RAM - Service Center

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September 13, 2019

Checked Transmission I took it in on a Thursday because of the hard shifting. I was told nothing was wrong. The next morning it was shifting hard. More

by Harrell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t remember
Sep 13, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for alerting us of this issue. We would like to assure you that we never intend to do anything but provide the best possible customer service experience. If you are willing to contact us at your convenience, we would be more than happy to further discuss this issue and move forward in a positive direction. You can speak with our service manager, Mike Moutray Jr., at 913-780-3700. Sincerely, The Olathe Chrysler Dodge Jeep Ram Team

September 12, 2019

Great service Great and quick service as usual. Jared and Jake took care of me as if my needs were a priority. Great place great people great experience! More

by Jgrace
Recommend Dealer
Yes
Employees Worked With
Jacob Todd, Jared Drew
Sep 13, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the kind words and the review.

September 12, 2019

Bait & switch marketing Received postcard in mail offering special $19.95 oil change. When we arrived, we were told "we don't have that oil and haven't for a long time". Serv More

by CSTAL
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Didn't catch name - forced me to pick one, Michael "Rocky" Croft
Sep 13, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for alerting us of this issue. We would like to assure you that we never intend to do anything but provide the best possible customer service experience. If you are willing to contact us at your convenience, we would be more than happy to further discuss this issue and move forward in a positive direction. You can speak with our service manager, Mike Moutray Jr., at 913-780-3700. Sincerely, The Olathe Chrysler Dodge Jeep Ram Team

September 12, 2019

Great Experience Professional and courteous. Easy to schedule and no wait to get started. Waiting area and rest rooms clean and comfortable. Very efficient operatio More

by douglas.roth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Todd, Michael Moutray Jr, Jerry Peoples, Michael "Rocky" Croft, Mitch VanBebber, Trent Ireland, Chance Edwards, Jared Drew, Anthony Slattery
Sep 13, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the kind words and the review.

September 12, 2019

Took pickup in for an oil change Very helpful and friendly. They always are when I'm in there. Wish I lived closer than Smithville MO as it is a little drive for me but I like not nee More

by bryan2004kelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael "Rocky" Croft
Sep 13, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the kind words and the review.

September 11, 2019

Very Helpful! Jerry was prompt and informative while servicing my vehicle. I had my Jeep back in a timely manner with the issues fixed! I will definitely back and r More

by Lyndsey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Peoples
Sep 11, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the kind words and the review.

September 10, 2019

Prompt and courteous Great service, prompt attention, and very courteous. Mitch took great care of the car and communicated very well throughout the process. This is m More

by Bumblebeefan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch VanBebber
Sep 11, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for leaving us this great review. We are very happy to hear that Mitch could provide you with a second car buying experience that was just as good or better as the first! We look forward to working with you again. Best, Olathe Chrysler Dodge Jeep Ram Team

September 09, 2019

Service was Great! Service was great. Took care of everything and remembered all of the things I normally have done during my oil change. Will recommend to anyone. More

by iceman13299
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch VanBebber
Sep 09, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the kind words and the review.

September 06, 2019

Door repair Great job by Jerry and his mechanics. Repaired the sliding door on my town and country minivan Jerry called and advised what was going on I gave him More

by JIM.CLARK7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Peoples
Sep 09, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the kind words and the review.

September 06, 2019

Friendly 16 days after an oil change at this location I had a really bad oil leak. So bad that I had to buy a bottle and add some in my car before I could get More

by JessicaDelReal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Todd
Sep 09, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the review.

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