Olathe Dodge Chrysler Jeep RAM - Service Center

Excellent Service at the Quick Lube Excellent service at the quick line. Took my Grand Cherokee in for an oil change and was greeted quickly and courteously. Asked them check my AC and Excellent service at the quick line. Took my Grand Cherokee in for an oil change and was greeted quickly and courteously. Asked them check my AC and brakes and advisor said he would take care of it. 30 minutes later oil change was completed and I had my answers. Overall, great experience and would highly recommend them. More

Service rating today Service was great. Promised an hour & 10 minute wait. Was done in less time. I was very impressed at how professional the customer service rep was. Service was great. Promised an hour & 10 minute wait. Was done in less time. I was very impressed at how professional the customer service rep was. More

Great customer service Brought my Jeep in to have the oil changed and the tires rotated and balanced. Was greeted by Michael Croft immediately. After explaining what I wan Brought my Jeep in to have the oil changed and the tires rotated and balanced. Was greeted by Michael Croft immediately. After explaining what I wanted done, he explained the approximate wait time and apologized for the wait. I appreciated knowing this and was pleased that my Jeep was finished within the estimated time. When I arrived to pick up my Jeep, Michael immediately greeted me and explained the service. I love the customer service that I have received from Michael! More

Always Friendly I have ended up here sarvral times sadly but the staff is always friendly and there to help and answer any questions that you may have. I have ended up here sarvral times sadly but the staff is always friendly and there to help and answer any questions that you may have. More

Very professional They were busy yet I was greeted promptly and given an accurate estimate of how long the routine service might take. The young man was helpful and pr They were busy yet I was greeted promptly and given an accurate estimate of how long the routine service might take. The young man was helpful and professional. In addition to a routine oil change, I had a “check engine light” on because of a loose gas cap. He plugged in his computer to double check that it wasn’t anything more serious and explained that it would reset automatically after a little driving. Very pleased. More

Horrible customer service. Ram needs to fix known issues with Manifold bolts breaking. 6000 miles over warranty and they won’t cover it. Just had these fixed 9 customer service. Ram needs to fix known issues with Manifold bolts breaking. 6000 miles over warranty and they won’t cover it. Just had these fixed 9 months ago. Ridiculous!! More

Great customer service from check-in associate. Associate had a great personality and explained reason for oil change being more expensive than I have been accustomed to with conventional oil vs. sy Associate had a great personality and explained reason for oil change being more expensive than I have been accustomed to with conventional oil vs. synthetic oil. I have 135,000 miles on a 2013 Chrysler 300 using dealer conventional. More

Simple service/long wait I made an appointment for an oil change and tire rotation. I was on time for my appointment and still waited over an hour and a half. I made an appointment for an oil change and tire rotation. I was on time for my appointment and still waited over an hour and a half. More

Nothing seems to get finished We had an oil leak on our 2018 Durango srt due to either seal failure or most liking tech mistake. We’ve been in 4 times since having our mopar lower We had an oil leak on our 2018 Durango srt due to either seal failure or most liking tech mistake. We’ve been in 4 times since having our mopar lowering springs done and have requested the alignment and steering wheel be corrected and it has never been done. We were told we’d be called when a part came in but that was over a week ago now and on top of all that it had sat there a week waiting on the first part but showed up damaged supposedly. Over all nothing really gets fixed correctly even under warranty. More

Quick, they cared about my time. Friendly, good time management, and take the extra step to ensure the visit was pleasant. Always ensure the vehicle is cleaner than condition it came Friendly, good time management, and take the extra step to ensure the visit was pleasant. Always ensure the vehicle is cleaner than condition it came in More