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Olathe Dodge Chrysler Jeep RAM - Service Center

Olathe, KS

3.7
2,322 Reviews

2,322 Reviews of Olathe Dodge Chrysler Jeep RAM - Service Center

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July 31, 2019

Long wait 2 hours for Express Lane oil change and rotation. Dealer no longer offers synthetic blend oil change but advertise one. Bait and switch is illegal. More

by George B
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael "Rocky" Croft
Jul 31, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for alerting us of this issue. We would like to assure you that we never intend to do anything but provide the best possible customer service experience. If you are willing to contact us at your convenience, we would be more than happy to further discuss this issue and move forward in a positive direction. You can speak with our Service Manager, Mike Moutray Jr., at 913-780-3700. Sincerely, The Olathe Chrysler Dodge Jeep Ram Team

July 31, 2019

Do not buy a Pacifica or go here for service My van would not start after I got gas yesterday so I called to get a tow to the dealership but after 45 mins I got my Pacifica to start but there was More

by tippettp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eiris Webster-Lyons
Jul 31, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for alerting us of this issue. We would like to assure you that we never intend to do anything but provide the best possible customer service experience. If you are willing to contact us at your convenience, we would be more than happy to further discuss this issue and move forward in a positive direction. You can speak with our Service Manager, Mike Moutray Jr., at 913-780-3700. Sincerely, The Olathe Chrysler Dodge Jeep Ram Team

July 29, 2019

Basic Service visit Friendly reliable and timely service. Express service department discussed with me what needed to be done, explained all c a argues and completed the More

by moc62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael "Rocky" Croft
Jul 30, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the kind words and the five star review.

July 26, 2019

Great Setvice Chance was great to work with... friendly and informative. The staff and techs were as well...they all did a great job moving things along. I’ve a More

by J.D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chance Edwards
Jul 29, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the kind words and the five star review.

July 26, 2019

1 Recall and Regen 2011 Ram 4500. The price was a little higher than the other dealerships and took extremely way too long to do simple fixes. I do a lot of my own mechanicing that's t More

by Fox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony Slattery
Jul 29, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for alerting us of this issue. We would like to assure you that we never intend to do anything but provide the best possible customer service experience. If you are willing to contact us at your convenience, we would be more than happy to further discuss this issue and move forward in a positive direction. You can speak with our Service Manager, Mike Moutray Jr., at 913-780-3700. Sincerely, The Olathe Chrysler Dodge Jeep Ram Team

July 24, 2019

Con artists This dealership replaced the springs in both sliding doors of our 2016 Chrysler town and country. Less then a year later both need replaced again. T More

by Notafan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eiris Webster-Lyons
Jul 26, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for alerting us of this issue. We would like to assure you that we never intend to do anything but provide the best possible customer service experience. If you are willing to contact us at your convenience, we would be more than happy to further discuss this issue and move forward in a positive direction. You can speak with our Service Manager, Mike Moutray Jr., at 913-780-3700. Sincerely, The Olathe Chrysler Dodge Jeep Ram Team

July 22, 2019

Recommended Car service Olathe Dodge Chrysler Jeep Ram was a great place to take our minivan for service. They were friendly, quick, and easy to understand. We had never been More

by Wiebe gettin' our car serviced
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chance Edwards
Jul 22, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the kind words and the review.

July 20, 2019

Good Service Up to a Point Air conditioner fixed. Chrysler parts overpriced. Technician rendered Bluetooth inoperative. Diagnostic quote $135, we disputed. Still broken, no More

by Jerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Jerry Peoples
Jul 22, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for alerting us of this issue. We would like to assure you that we never intend to do anything but provide the best possible customer service experience. If you are willing to contact us at your convenience, we would be more than happy to further discuss this issue and move forward in a positive direction. You can speak with our Service Manager, Mike Moutray Jr., at 913-780-3700. Sincerely, The Olathe Chrysler Dodge Jeep Ram Team

July 19, 2019

Best experience I have had Jerry is the best service advisor and really saved the day when it came to my car repair needs! I will recommend him to everyone I know. More

by laurenmarie1130
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Peoples
Jul 19, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the kind words and the five star review.

July 19, 2019

Very pleasant oil change experience. I went in to change my oil in my Jeep and was quickly helped and it only took a short period of time to do the work and they even washed my Jeep. I wa More

by bikeracer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Dalton
Jul 19, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the kind words and the five star review.

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