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Olathe Dodge Chrysler Jeep RAM - Service Center

Olathe, KS

3.7
2,324 Reviews

2,324 Reviews of Olathe Dodge Chrysler Jeep RAM - Service Center

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June 26, 2019

Called for appt. Got there on time. Service assist Don't know any names. Safety recall on a lease car. Wiring.Free to us this low price one star. The repair took 45 minutes. Car was parked outside re More

by FREDANDMARYMAC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chance Edwards
June 26, 2019

Service visit I dont remember the name of the guy that helped me. He was friendly. Vehicle was taken in for a check engine light. Updates were done. More

by SKP0813
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eiris Webster-Lyons, Jacob Todd, Michael Moutray Jr, Jerry Peoples, Michael "Rocky" Croft, Mitch VanBebber, Trent Ireland, Chance Edwards, Jared Drew, Anthony Slattery
Jun 27, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the kind words and the review.

June 25, 2019

Fast and friendly service, even at the end of the day I arrived shortly before closing time but the staff was still very friendly and willing to work with me to get the required work completed (a simple o More

by josephhorvat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch VanBebber
Jun 25, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the kind words and the review.

June 25, 2019

Oil change My greeter who served me was informative and courteous. He showed me my inspection and noted I do not need transmission service for quite awhile with More

by DBURDOLSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unsure
Jun 25, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the kind words and the review.

June 24, 2019

Car died and needed professional help Thanks to all who had hands on this endeavor because it was baffling. My wife is happy to have her car back and running. Thanks again More

by metaz53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All serive people , Eiris Webster-Lyons, Jacob Todd, Michael Moutray Jr, Jerry Peoples, Michael "Rocky" Croft, Mitch VanBebber, Trent Ireland, Chance Edwards, Jared Drew, Anthony Slattery
Jun 25, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the five star review. We are happy that she has her car back.

June 24, 2019

Express Service The express service at Olathe DCJR is quick, simple, and friendly. The staff does what they can to let you know what is going on with your vehicle an More

by KKGem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch VanBebber
Jun 25, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the kind words and the review.

June 21, 2019

Quick and Efficient! Thank you for the fabulous service! I was in and out! My final cost was way cheaper than my original quote! Definitely my kind of service! More

by Purpleigh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eiris Webster-Lyons, Jacob Todd, Michael Moutray Jr, Jerry Peoples, Michael "Rocky" Croft, Mitch VanBebber, Trent Ireland, Chance Edwards, Jared Drew, Anthony Slattery
Jun 21, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the kind words and the five star review.

June 21, 2019

Girst oil change and tire rotation on a new vehicle I bought my Jeep at Olatha because they had the specific Jeep I was looking for. The sales personnel were very congenial and worked to make the deal. More

by RGRUNIG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A young lady in sales helped me set my in dash computer. She was great and me out. I'm sorry I don't remember her name., Nathan Lauck, Nugene Union
Jun 24, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the review and we hope to see you in the future for you service needs.

June 21, 2019

Tire Rotation Michael and his team did their usual great job. Timely and informative. Always making sure I was satisfied. Made sure all questions, actions, etc. More

by SICKM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael "Rocky" Croft
Jun 24, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the kind words and the review.

June 20, 2019

Horrible I was told to come get my phone services but 45 minute later I was told they don’t have it. Made me waste my gas and time they also did not honor my a More

by deerushing23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jared Drew
Jun 21, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for alerting us of this issue. We would like to assure you that we never intend to do anything but provide the best possible customer service experience. If you are willing to contact us at your convenience, we would be more than happy to further discuss this issue and move forward in a positive direction. Sincerely, The Olathe Chrysler Dodge Jeep Ram Team

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