Olathe Dodge Chrysler Jeep RAM - Service Center

Best customer service by Jerry!!!! Jerry saved the day again! His customer service goes above and beyond! I am so thankful for him and his service team. Definitely will be bringing Jerry saved the day again! His customer service goes above and beyond! I am so thankful for him and his service team. Definitely will be bringing my jeep back for all of my service! Thanks Jerry!! More

Fast Express Service All of the staff are helpful and friendly which keeps me coming back. They always have you ready to go sooner than they say it will take. All of the staff are helpful and friendly which keeps me coming back. They always have you ready to go sooner than they say it will take. More

They don’t listen listening with the intent to actually listen and not just respond should be something your shop strives for. Not sure I will bring my truck back to Ol listening with the intent to actually listen and not just respond should be something your shop strives for. Not sure I will bring my truck back to Olathe Dodge even though that is where I purchased it and live. Nothing but meeting Frank and finding the truck I wanted has gone well. Your finance guy lied about the tire and rim protection to a shop who won’t stop and listen. Also they repaired a chip in my windshield I didn’t ask for and it’s still there FYI. Not sure who’s truck you repaired but it wasn’t mine. More

Oil change and routine checks AWESOME staff. Very fast, efficient, courteous, professional, knowledgeable. Can't say enough WONDERFUL things about them!!! Love the Express servi AWESOME staff. Very fast, efficient, courteous, professional, knowledgeable. Can't say enough WONDERFUL things about them!!! Love the Express service option. Scheduled with regular service and when I got there they recommended Express which saved me a lot of time. More

Excellent Service at the Quick Lube Excellent service at the quick line. Took my Grand Cherokee in for an oil change and was greeted quickly and courteously. Asked them check my AC and Excellent service at the quick line. Took my Grand Cherokee in for an oil change and was greeted quickly and courteously. Asked them check my AC and brakes and advisor said he would take care of it. 30 minutes later oil change was completed and I had my answers. Overall, great experience and would highly recommend them. More

Service rating today Service was great. Promised an hour & 10 minute wait. Was done in less time. I was very impressed at how professional the customer service rep was. Service was great. Promised an hour & 10 minute wait. Was done in less time. I was very impressed at how professional the customer service rep was. More

Great customer service Brought my Jeep in to have the oil changed and the tires rotated and balanced. Was greeted by Michael Croft immediately. After explaining what I wan Brought my Jeep in to have the oil changed and the tires rotated and balanced. Was greeted by Michael Croft immediately. After explaining what I wanted done, he explained the approximate wait time and apologized for the wait. I appreciated knowing this and was pleased that my Jeep was finished within the estimated time. When I arrived to pick up my Jeep, Michael immediately greeted me and explained the service. I love the customer service that I have received from Michael! More

Always Friendly I have ended up here sarvral times sadly but the staff is always friendly and there to help and answer any questions that you may have. I have ended up here sarvral times sadly but the staff is always friendly and there to help and answer any questions that you may have. More

Very professional They were busy yet I was greeted promptly and given an accurate estimate of how long the routine service might take. The young man was helpful and pr They were busy yet I was greeted promptly and given an accurate estimate of how long the routine service might take. The young man was helpful and professional. In addition to a routine oil change, I had a “check engine light” on because of a loose gas cap. He plugged in his computer to double check that it wasn’t anything more serious and explained that it would reset automatically after a little driving. Very pleased. More

Horrible customer service. Ram needs to fix known issues with Manifold bolts breaking. 6000 miles over warranty and they won’t cover it. Just had these fixed 9 customer service. Ram needs to fix known issues with Manifold bolts breaking. 6000 miles over warranty and they won’t cover it. Just had these fixed 9 months ago. Ridiculous!! More