Olathe Dodge Chrysler Jeep RAM - Service Center

Over priced Oil leak was diagnosed for a charge of $157! When I said I wouldn’t have the work today, they brought my vehicle to me without any brakes. When I a Oil leak was diagnosed for a charge of $157! When I said I wouldn’t have the work today, they brought my vehicle to me without any brakes. When I asked to have it looked at before I left, it was determined the brake clip had not been reconnected. Trying to figure out if they would have charged me for a new problem had I left without having them address the No bakes before I left. More

AWESOME!! Jerry or Jared in Service was Great! ALL experiences dealing with Olathe Dodge have been AWESOME! I Highly Recommend this Dealership for Sales and S Jerry or Jared in Service was Great! ALL experiences dealing with Olathe Dodge have been AWESOME! I Highly Recommend this Dealership for Sales and Service.. More

Quick and Easy They were quick and efficent and very accommodating.Loved having a little play area for my little one while we waited. Made it less stressful to keep They were quick and efficent and very accommodating.Loved having a little play area for my little one while we waited. Made it less stressful to keep him occupied More

Customer service While the dealership was very busy, the representative, Michael Croft, was very polite, and not stressed. It took almost 2 hrs to get in and out at 4p While the dealership was very busy, the representative, Michael Croft, was very polite, and not stressed. It took almost 2 hrs to get in and out at 4pm for an oil change/tire rotation but the folks in the service dept were very kind More

Rocky rocks! Been coming here for years, you will never find anyone who matches Rocky’s customer service! The center is always prompt in getting my vehicle in & ou Been coming here for years, you will never find anyone who matches Rocky’s customer service! The center is always prompt in getting my vehicle in & out! More

Customer Service Excellence Brought my truck in for scheduled diagnostic of symptoms that feels like hitting rumble strip on shoulder while accelerating or putting a slight load Brought my truck in for scheduled diagnostic of symptoms that feels like hitting rumble strip on shoulder while accelerating or putting a slight load on engine. I now have a scheduled appointment for transmission tech/diagnostic. I am hopeful of finding the issue. More

Express Lube I always bring my 2 vehicles here for service. The service is always friendly and professional. All of the staff does a good job! I also wanted to si I always bring my 2 vehicles here for service. The service is always friendly and professional. All of the staff does a good job! I also wanted to single out an employee not listed. Bernard Moore is a great face for customer service at your dealership. He is friendly , professional and always goes out of his way to offer help. He always makes it a point to speak and welcome customers even if you don't come into direct contact with him on arrival. He should be recognized. More

Staff is Amazing! Yesterday I took our van in for a safety recall. I has to take my 3 infants with me so it was exceptionally stressful. But everyone was great and they Yesterday I took our van in for a safety recall. I has to take my 3 infants with me so it was exceptionally stressful. But everyone was great and they helped us get into a rental that fit and helped make it as easy as possible for us. They were great! More

waiting We have gone to this dealership for years. this past visit though, we waited 2 hrs for an oil change. i know it is summer and u r busier, i just w We have gone to this dealership for years. this past visit though, we waited 2 hrs for an oil change. i know it is summer and u r busier, i just wish sonetimes u did offer appointments instead. also, sometimes there is no other option but to bring a child and wait. i know u offer kids room but most of the toys in there need pitched. maybe coloring sheets of dodge cars? we moved out of town and still come back to you even if we have 2 hr wait. thx u. More

dishonest recommendation I came in to diagnose noise from my steering wheel when driving at low speeds. Jerry, the service agent, at first said it would cost $2300 to replace I came in to diagnose noise from my steering wheel when driving at low speeds. Jerry, the service agent, at first said it would cost $2300 to replace the steering column. When I inquired further about other options, he said that they could grease the rubber boot making the noise, which would last less than a year. When I inquired about whether I could reach the spot and apply the grease myself, he admitted yes, I could just grease it at the bottom of the steering column where it enters the floor. All told, I spent $150 to learn how to do a grease job that costs about $5, but at least I avoided the $2300 that Jerry was ready to sell to me. The mechanic told me the grease job should last 2-3 years. I do not plan to return to this place. More