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Olathe Dodge Chrysler Jeep RAM - Service Center

Olathe, KS

3.8
2,410 Reviews

2,410 Reviews of Olathe Dodge Chrysler Jeep RAM - Service Center

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July 17, 2019

Unsatisfied Grease spots left on seat and glovebox. Over 80k and no recommendations for regular schedule maintenance. We know we’re past the mileage on several More

by Jeepowner1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chance Edwards
Jul 17, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for alerting us of this issue. We would like to assure you that we never intend to do anything but provide the best possible customer service experience. If you are willing to contact us at your convenience, we would be more than happy to further discuss this issue and move forward in a positive direction. You can speak with our Service Manager, Mike Moutray Jr., at 913-780-3700. Sincerely, The Olathe Chrysler Dodge Jeep Ram Team

July 16, 2019

Once shame on you twice shame on me three times ? The first time I had my Ran serviced the trans plug was left out ok things happen the second time was for an AC concern that then involved the R&R of More

by kcgandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chance Edwards
Jul 17, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for alerting us of this issue. We would like to assure you that we never intend to do anything but provide the best possible customer service experience. If you are willing to contact us at your convenience, we would be more than happy to further discuss this issue and move forward in a positive direction. You can speak with our Service Manager, Mike Moutray Jr., at 913-780-3700. Sincerely, The Olathe Chrysler Dodge Jeep Ram Team

July 16, 2019

Michael Croft helped me with what I needed done to my car. He is the reason I gave the service center a high rating, Mr. Croft was very helpful and kind overall a More

by Bear-GS03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael "Rocky" Croft
Jul 17, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the kind words and the five star review.

July 12, 2019

Oil change/tire rotation took two hours I had an appointment for an oil change and tire rotation which ended up taking two hours. I have never had these services take so long. More

by Kknunez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jared Drew
Jul 12, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for alerting us of this issue. We would like to assure you that we never intend to do anything but provide the best possible customer service experience. If you are willing to contact us at your convenience, we would be more than happy to further discuss this issue and move forward in a positive direction. You can speak with our Service Manager, Mike Moutray Jr., at 913-780-3700. Sincerely, The Olathe Chrysler Dodge Jeep Ram Team

July 12, 2019

Excellent work done quickly Worth going to a professional to get it done right and quickly. The pricing is fair and you know the parts are right and original. More

by dchait
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chance Edwards
July 10, 2019

Oil change The the helpful service personnel were great but it took an hour and a half for the oil change. It seems like it would be good to have more technician More

by bigsierra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael "Rocky" Croft
Jul 11, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the kind words and the review.

July 10, 2019

Didn’t Do the Service I Took It In For I took my car in to have an oil change in the brakes looked at and I was called and told the car was ready. I get there and was told by the cashier t More

by ANGELA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cashier, Trent Ireland
Jul 11, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for alerting us of this issue. We would like to assure you that we never intend to do anything but provide the best possible customer service experience. If you are willing to contact us at your convenience, we would be more than happy to further discuss this issue and move forward in a positive direction. You can speak with our Service Manager, Mike Moutray Jr., at 913-780-3700. Sincerely, The Olathe Chrysler Dodge Jeep Ram Team

July 09, 2019

Oil change/fan replacement Had an oil change and they couldn’t even manage to refill my wiper fluid. I pay money for an oil change package with my loan. They could’ve at least d More

by vikingchic016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jacob Todd
Jul 10, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for alerting us of this issue. We would like to assure you that we never intend to do anything but provide the best possible customer service experience. If you are willing to contact us at your convenience, we would be more than happy to further discuss this issue and move forward in a positive direction. You can speak with our Service Manager, Mike Moutray Jr., at 913-780-3700. Sincerely, The Olathe Chrysler Dodge Jeep Ram Team

July 08, 2019

Helpful and nice Told me how he was going to fix my tire and told me everything that was going to happen so I wasn’t worried about what was going w More

by mbais1995@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chance Edwards
Jul 09, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the kind words and the review.

July 08, 2019

Maintenance oil change I love the express lane service!! Technicians always greet you with a smile and treat you with respect. Michael I believe is the technician that I wo More

by CKMATHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Really sad Mike Moutray Sr is no longer with you., Michael "Rocky" Croft
Jul 09, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the kind words and the review.

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