Olathe Dodge Chrysler Jeep RAM - Service Center

Scummy Wasn’t called before my car was worked on. Was later told that he knew the software update was more than 90 percent chance the service wouldn’t fix th Wasn’t called before my car was worked on. Was later told that he knew the software update was more than 90 percent chance the service wouldn’t fix the problem. Also called after said service to tel me that my engine light was still on and the problem wasn’t fixed and that I would need nearly a $500 repair. I declined said repair. Later that day I came to the dealership to pick my car up and service man let slip that my engine light is actually off and problem might be fixed. meaning he lied that the software update didn’t work and was trying to up-charge my on an expensive repair I didn’t need. More

Review of work needed I do wish my husband had asked about discount coupons we used to receive periodically in the mail.Even 10% helps in a repair this size. I do wish my husband had asked about discount coupons we used to receive periodically in the mail.Even 10% helps in a repair this size. More

Wiring Harness Extended warranty company gave us run-around, Mike and Jared made sure we weren’t on the hook for what was supposed to be covered. Extended warranty company gave us run-around, Mike and Jared made sure we weren’t on the hook for what was supposed to be covered. More

Great Service I like the courteous and good service I receive at Olathe Dodge.They are Quick and Professional .I like the staff and they explain all work to be done I like the courteous and good service I receive at Olathe Dodge.They are Quick and Professional .I like the staff and they explain all work to be done. More

Coolant leak / Radiator replaced Was able to get vehicle right in with a coolant leak. Kept vehicle overnight and replaced radiator. Husband noticed after getting it home that the se Was able to get vehicle right in with a coolant leak. Kept vehicle overnight and replaced radiator. Husband noticed after getting it home that the service tech had failed to put the clamp back onto the hose going to the overflow tank (husband fixed it). When we picked up the vehicle, didn't feel real comfortable that the tech parked the vehicle, got out, handed me the key fob, said that he left it running with the air on, then walked away without even confirming that I was the owner of the vehicle. (Not sure of tech's name) More

Great service Chance was great to work with, he helped find a great set a tires for my wife’s Jeep and was able to beat one of the local wholesale clubs price. Chance was great to work with, he helped find a great set a tires for my wife’s Jeep and was able to beat one of the local wholesale clubs price. More

Bait and switch Received a coupon in the mail from this dealership for a $19.95 oil change. Bring in coupon and am immediately told they will not honor coupon becaus Received a coupon in the mail from this dealership for a $19.95 oil change. Bring in coupon and am immediately told they will not honor coupon because they only use synthetic oil. Why not charge the difference in price of conventional vs synthetic oil? Nope, they just will not honor a coupon THEY mailed to me. Oil change cost $60, three times the price on the coupon that brought me into the dealership. Explained how misleading this is to 3 service men and no one was concerned about it. Instead of honoring the advertisement that was mailed to me, they lost a loyal customer. More

Olathe Dodge, Chrysler and Jeep Olathe Dodge, Chrysler and Jeep is a great place to shop for a car. This is my second Jeep and I love my car. I As a customer I felt respected as w Olathe Dodge, Chrysler and Jeep is a great place to shop for a car. This is my second Jeep and I love my car. I As a customer I felt respected as we discussed my options. Everyone was friendly and professional. I came in for an oil change and upgraded my Jeep. Who knew. More

Regular service Had oil change and tire rotation done along with a recall in and out with no issues and cheaper then I expected by far couldn't get better service Had oil change and tire rotation done along with a recall in and out with no issues and cheaper then I expected by far couldn't get better service More

Used cars Bought my 2012 ram had it 28 days went in to shop put less than 900 miles on it and the hole top of motor needed rebuilt extended coverage and paid f Bought my 2012 ram had it 28 days went in to shop put less than 900 miles on it and the hole top of motor needed rebuilt extended coverage and paid for 7 days of rentol trying to make me pay for the rest of time i had loaner truck and decuctable something they should have cought before they sold the truck to anyone thay have had my truck more than 30 daus waiting on parts to show up because it was all on back order after all the head acks and everything of me calling and calling and calling they are making it right when it should have been done in the first place instead of the headacks it caused changing it to good for making it right even thoe it was a headache More