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Olathe Dodge Chrysler Jeep RAM - Service Center

Olathe, KS

3.8
2,355 Reviews

2,355 Reviews of Olathe Dodge Chrysler Jeep RAM - Service Center

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April 29, 2019

Rude mechanic I was at the service line for an airbag recall and after being told it would take a couple hours, I went back to my place and then called in a couple More

by kcp
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jerry Peoples, Michael "Rocky" Croft, Jared Drew
May 01, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for your feedback. We strive for 100% customer satisfaction and it’s concerning to hear your recent service visit did not meet your expectations. Your feedback will be reviewed by our team and we encourage you to contact us at your earliest convenience to discuss this in greater detail. Sincerely, Olathe Chrysler Dodge Jeep Ram Team

April 27, 2019

Poor Service Absolutely horrible service department very poor communication about what going on with your vehicle staff would have little to no regards for someo More

by tainakcks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eiris Webster-Lyons, Kevin Lawyer, Michael Moutray Jr
May 01, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for your feedback. We strive for 100% customer satisfaction and it’s concerning to hear your recent service visit did not meet your expectations. Your feedback will be reviewed by our team and we encourage you to contact us at your earliest convenience to discuss this in greater detail. Sincerely, Olathe Chrysler Dodge Jeep Ram Team

April 26, 2019

Convenient and helpful I needed an oil change and a recall, but I also live 50 miles away, so I needed to drop it while I was in town, but I needed to be able to get to work More

by WILLIAM.LEFLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John (sorry, didn’t remember his last name. Retired deputy sheriff officer), Anthony Slattery
Apr 30, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Olathe Chrysler Dodge Jeep Ram. If there is anything more that we can do, please come back and see us again. Take care! Best regards, Olathe Chrysler Dodge Jeep Ram Team

April 25, 2019

April 24, 2019, experience. It has always been a good experience working with Michael Croft in Service. He keeps me apprised of the progress on the work being done to my Jeep. More

by whundeltjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael "Rocky" Croft
Apr 26, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the great feedback! We're very happy that Michael was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best regards, Olathe Chrysler Dodge Jeep Ram Team

April 23, 2019

Excellence in service. Our time at your oil and lube seemed to go well. The personnel were friendly and knowledgeable. We appreciate when they explain what was looked at and More

by MAPPLE5256
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Slattery
Apr 25, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the kind words and the five star review.

April 22, 2019

Attention to details Reasonable wait time for regular maintenance. And pricing is competitive. However service quality fell short this time. They did not reset oil gauge More

by Jbjor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch VanBebber
Apr 23, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss them in greater detail. Best regards, Olathe Chrysler Dodge Jeep Ram Team

April 22, 2019

Oil change and brakes We brought our jeep in for an oil change and check on the brakes. Jared was our service lead and did an incredible job. He went out of his way to com More

by Wiley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Drew
Apr 23, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Olathe Chrysler Dodge Jeep Ram. If there is anything more that we can do, please come back and see us again. Take care! Best regards, Olathe Chrysler Dodge Jeep Ram Team

April 18, 2019

Jerry was fantastic Jerry was very respectful and patient with explaining the plan and pricing. I really appreciated how kind he was. He made me feel very comfortable. More

by Gc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Peoples
Apr 18, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that Jerry provided a comfortable and informative visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Best regards, Olathe Chrysler Dodge Jeep Ram Team

April 18, 2019

Oil Change Servivr Mitch was very knowledgeable and really gets it when it comes to great customer service. Oil change was fast and they took very good cat of my car. More

by GEhays
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch VanBebber
Apr 19, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the kind words and the review.

April 18, 2019

Relaxed Setting. The associates were friendly. The work on my vehicle was done on time The waiting areas are neat and clean. Good magazines to read also. Go MOPAR! More

by MAPPLE5256
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael "Rocky" Croft, Anthony Slattery
Apr 19, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the kind words and the review.

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