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Olathe Dodge Chrysler Jeep RAM - Service Center

Olathe, KS

3.7
2,322 Reviews

2,322 Reviews of Olathe Dodge Chrysler Jeep RAM - Service Center

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March 26, 2019

Incomplete service I brought my van in to fix a door that wouldn’t open and a battery that reads half charged. I got the van back with a door that still doesn’t open and More

by sigkapksu98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Do not remember name
Mar 28, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

The behavior you described does not align with our team's values, and we would sincerely appreciate the opportunity to learn more about your experience and address this situation as soon as possible. Please contact us at your earliest convenience. Sincerely, Olathe Chrysler Dodge Jeep Ram

March 26, 2019

Underwhelmed The vehicle service and customer service were each lacking on both of my recent visits. I would not recommend this location based on my recent experi More

by BryanBrazil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jerry Peoples
Mar 28, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

The behavior you described does not align with our team's values, and we would sincerely appreciate the opportunity to learn more about your experience and address this situation as soon as possible. Please contact us at your earliest convenience. Sincerely, Olathe Chrysler Dodge Jeep Ram

March 25, 2019

Recall/oil change Scheduled a recall a couple days ahead of appointment. Ask to do an oil change at the same time. Recall was only partially done due to parts not in an More

by Wranglerdude
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jerry Peoples
Mar 25, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

The behavior you described does not align with our team's values, and we would sincerely appreciate the opportunity to learn more about your experience and address this situation as soon as possible. Please contact us at your earliest convenience. Sincerely, Olathe Chrysler Dodge Jeep Ram

March 25, 2019

Pleasant visit In for recall and warranty work. They clearly explained what was needed and what was and was not covered. Fast repair, completed on schedule as prom More

by grant_jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Peoples
Mar 28, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the great review! Please come visit us if you need anything else, be it service or sales. Best, Olathe Chrysler Dodge Jeep Ram Team

March 23, 2019

Aaaaaamazing service! I wouldn’t take my vehicle anywhere else! Chance was extremely approachable and professional and took care of my every request! Service at its finest! More

by hurlacane33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chance Edwards
Mar 28, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for this great review! We're excited to hear that Chance took care of you! He is a great asset and we appreciate all he does. Best regards, Olathe Chrysler Dodge Jeep Ram

March 23, 2019

Jerry is awesome! Jerry was so polite, informative and is overall a great asset to your company. I will be coming back because of him. Thank you for all your help, Jerr More

by Zkh1a14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Peoples
Mar 28, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for taking the time to share your experience at our service center. We are glad to hear you found us polite and informative, especially with Jerry’s help. If there is any automotive need we can help with in the future, don't hesitate in contacting us. Best regards, Olathe Chrysler Dodge Jeep Ram

March 22, 2019

Oil change Just an oil change and tire rotate but my service coordinator, Chance, was awesome and got my Rubicon in and out in 30 minutes. The gentleman who to More

by maischr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chance Edwards
Mar 22, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the kind words and the review.

March 22, 2019

Oil change in airbag recall Great job! I was really thankful to a service crew for getting my car ready in half the time that it was promised. Thank you guys! More

by V_BASOV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chance Edwards
Mar 22, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the kind words and the five star review.

March 22, 2019

Blind bodyshop Took truck in for new muffler was repaired. But you guys in the body shop can’t see Raul dust on bumper. Give road debris as excuses More

by Chris Galiano
Recommend Dealer
Yes
Employees Worked With
Jacob Todd
Mar 28, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

The behavior you described does not align with our team's values, and we would sincerely appreciate the opportunity to learn more about your experience and address this situation as soon as possible. Please contact us at your earliest convenience. Sincerely, Olathe Chrysler Dodge Jeep Ram

March 22, 2019

Great Good service - could have a little better communication on when the service will be done. I had to make follow- up late in the afternoon for an updat More

by Harm2600
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Todd
Mar 28, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

We appreciate the kind words. We look forward to seeing you again in the future! Best regards, Olathe Chrysler Dodge Jeep Ram

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