Olathe Dodge Chrysler Jeep RAM - Service Center

Diesel Truck Your manager, made it very clear to me what my options were and how much is was going to cost before the even touched my truck. I will always be ther Your manager, made it very clear to me what my options were and how much is was going to cost before the even touched my truck. I will always be there for all of my service requirements. More

Nice Service Great customer service and satisfactory workmanship! Jerry was kind to explain what was involved in the recall claim and reassured me about my first o Great customer service and satisfactory workmanship! Jerry was kind to explain what was involved in the recall claim and reassured me about my first oil change in my Jeep GC when switching to full synthetic oil. Very Satisfied! Thank you! More

Overpriced and deceptive Brought our 2016 Jeep Cherokee in for regular maintenance. Battery checked out fine. Three weeks later, battery is dead. Olathe Jeep charged us a $125 Brought our 2016 Jeep Cherokee in for regular maintenance. Battery checked out fine. Three weeks later, battery is dead. Olathe Jeep charged us a $125 “diagnostic fee”. Ended up spending $377 for a new battery. Could have bought the same one elsewhere with no installation fees for $212. Paid an additional $150 for faulty diagnostics. More

Fantastic Great experience! And Quick I would highly recommend this dealer and service center Rental car availability very handy and those people were highly Great experience! And Quick I would highly recommend this dealer and service center Rental car availability very handy and those people were highly professional and efficient More

Great People; Great Price; Simple Process! Just brought my 2018 Jeep into the Express Lane to have my first oil change. Fantastic experience with Michael! Since I leased my Jeep from their de Just brought my 2018 Jeep into the Express Lane to have my first oil change. Fantastic experience with Michael! Since I leased my Jeep from their dealership and it was my first oil change it was at no charge as promised. I've just had such an all around great experience here because of the great people that work here! Thanks Frank & Micheal! More

Don't expect Olathe Dodge to support you in the long run. I had a ten year service history with this dealership specifically because I bought a car with a lifetime warranty and I wanted a personal relationshi I had a ten year service history with this dealership specifically because I bought a car with a lifetime warranty and I wanted a personal relationship with the service department in case I needed help getting Chrysler to back their warranty. It turned out that I had it backwards because Chrysler was more than helpful in supporting their warranty, but Olathe Dodge was the company that was refusing to admit to a mistake that they made. After weeks of attempting to get the service manager to send a letter to Chrysler explaining the situation, Chrysler finally decided that the dealership was not going to admit to the mix-up and they went ahead and reinstated the warranty without the letter. It is almost eerie how over-eager they seem to be in the customer service department, knowing now how quickly they will throw their loyal customers under the bus when the chance comes up. More

They didn't try to take care of my issue I have my car serviced at Olathe Dodge and I had scratches on my headlights try to get it resolved and they act like I was trying to get over on them I have my car serviced at Olathe Dodge and I had scratches on my headlights try to get it resolved and they act like I was trying to get over on them More

Excellent staff I was treated like a queen! Jessi listened to my concerns and I received prompt and excellent service. I recommend service at this dealership with no I was treated like a queen! Jessi listened to my concerns and I received prompt and excellent service. I recommend service at this dealership with no reservations More

As promised! I took my Jeep in for a recall and also a small software issue. While there, the service advisor noted that it was time to check several other things I took my Jeep in for a recall and also a small software issue. While there, the service advisor noted that it was time to check several other things. They completed those services at a minimal cost along with the original issues--all in less time than predicted. It was a good experience all the way 'round. Donetta Shaner More

Everything went smoothly. Vehicle works as promised. I had to drop off my vehicle without an appointment due to inability to get it started. No complaints from the service department - they took the veh I had to drop off my vehicle without an appointment due to inability to get it started. No complaints from the service department - they took the vehicle and got it running again. Thanks! More