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Olathe Dodge Chrysler Jeep RAM - Service Center

Olathe, KS

3.8
2,552 Reviews

2,552 Reviews of Olathe Dodge Chrysler Jeep RAM - Service Center

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March 14, 2019

Always a pleasure to visit the express lane My service advisor is Rocky, and he always makes sure that everything that needs to be done is finished in a timely manner. He’s like family! More

by critterzzz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael "Rocky" Croft
Mar 18, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the kind words and the review.

March 14, 2019

Great customer service! The guys are very courteous and fun to chat with! They always treat me like a friend and I appreciate them being that way instead of rude and stuffy. More

by CYNTHIAKBISHOP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eiris Webster-Lyons, Jacob Todd, Michael Moutray Jr, Jerry Peoples, Michael "Rocky" Croft, Chance Edwards, RJ Prim, Jared Drew, Anthony Slattery
Mar 18, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the kind words and the review.

March 14, 2019

Excellent service Staff was very friendly and helpful. One guy I was talking to even took my truck to get washed. He didn't have to do that but did it anyway I thought More

by STEVEMCQUERRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cant remember any names
Mar 18, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the kind words and the review.

March 14, 2019

Dash and nav system blacked out Dash settings all off and dark. No loaner cars. Stereo nav all dark too. Nothing like dealing with a luxury car service center. Looks like a gap under More

by brmason1972
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Didn't get names
Mar 18, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

It appears the impression you received during your recent visit at our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Mike Moutray, Service Manager, 913-780-3700

March 14, 2019

First Oil Change Super duperly happy with the service people!!!!! I was treated with respect and kindness. Plus I didn’t have to wait long at all which was like ice cr More

by amylynn2278
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael "Rocky" Croft
Mar 18, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the kind words and the review.

March 14, 2019

Service is top notch I notice when the economy is doing well, the service at places of business goes down. Olathe Dodge isn’t one of those places, from the time I purchase More

by eweston3488
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eiris Webster-Lyons, Jacob Todd, Kevin Lawyer, Michael Moutray Jr, Jerry Peoples, Michael "Rocky" Croft, Chance Edwards, Jared Drew, Jon David, Anthony Slattery
Mar 18, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the kind words and the review.

March 14, 2019

Oil change Excellent and thorough service. Very pleased with my visit. Was given clear and concise details of what was happening and how long the wait would be. More

by Ace131708
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael "Rocky" Croft
Mar 18, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the kind words and the review.

March 14, 2019

Great Service Had a 10 oclock appointment, vehicle was taken back right on time. Staff was pleasant and professional. An hour later the job was completed was inform More

by True1960
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eiris Webster-Lyons, Jacob Todd, Michael Moutray Jr, Jerry Peoples, Michael "Rocky" Croft, Chance Edwards, Jared Drew, Anthony Slattery
Mar 18, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the kind words and the review.

March 14, 2019

Best Chrysler experience so far I love this place. Jacob In the service department takes great care of my truck and I. I take my all my vehicles there, and my mothers. Best service e More

by 6.7Ramcummins11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Todd
Mar 18, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the kind words and the review.

March 14, 2019

Unimpressed When went to pick up car spent 5 minutes at empty cashier counter. Asked another customer in front of me if someone was there told yes and waited some More

by Me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Todd
Mar 18, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the kind words and the review.

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