Olathe Dodge Chrysler Jeep RAM - Service Center

Great job! Michael did a great job explaining the process and what had been looked at during the service and making service recomendations. He isn't pushy, but g Michael did a great job explaining the process and what had been looked at during the service and making service recomendations. He isn't pushy, but gives some great options. More

Michael was FANTASTIC! Michael was awesome to deal with. Everyone dreads going to get service done, even more so at a dealership but he is always great. He remembers me ever Michael was awesome to deal with. Everyone dreads going to get service done, even more so at a dealership but he is always great. He remembers me every time and is personable. When I picked up my car, he even had quotes for tires as he knew they are needing replaced fairly soon so it was nice to have that to look at in order to plan and not be caught off guard next time. Michael is a great asset to the company. More

Great Job, as usual! Michael took care of our three cars in a professional manner. Very prompt, explained the condition of the various aspects of the cars, what might nee Michael took care of our three cars in a professional manner. Very prompt, explained the condition of the various aspects of the cars, what might need to be done, what will need to be done in the future and what we might want to consider doing, even though it was not a necessity at the moment, and what to look for. Great job, as usual. Thanks, Michael. More

Recall While our new Grand Cherokee was being serviced, I contacted Jerry Peoples and asked if it would be possible to reprogram the cruise control and trans While our new Grand Cherokee was being serviced, I contacted Jerry Peoples and asked if it would be possible to reprogram the cruise control and transmission (that were on the recall list). He said "sure" and had the quick service group deliver the jeep to his service area and did the software update in about 30 mins. I was very pleased to be able to attain all the service work done in one trip! I have worked with Jerry before to repair several items on an older wrangler. He was very helpful and kept in touch via telephone with respect to the service needs and expected costs. The wrangler now works great! This is one of the reasons we returned to Olathe Jeep to trade our older Lincoln in for the 2018 Grand Cherokee. Service Sells! More

Great service from Michael "Rocky" Michael kept me updated the whole time, treated me with respect and made sure everything was excellent before I left. I had an oil change, tire rotati Michael kept me updated the whole time, treated me with respect and made sure everything was excellent before I left. I had an oil change, tire rotation, and air filter change. He gave me information on new tire options too. More

It was a great experience Always nice and professional Get the work done at a timely matter Hard to wait for parts to get here from St. Louis They forgot to put the part Always nice and professional Get the work done at a timely matter Hard to wait for parts to get here from St. Louis They forgot to put the part on the truck so it took another day for the car to get fixed More

Oil Change and lube Michael was great... Explained what was going on and was in and out of the appointment in 30 minutes. He also recommended a change of a cabin filt Michael was great... Explained what was going on and was in and out of the appointment in 30 minutes. He also recommended a change of a cabin filter that was needed. More

As always - GREAT SERVICE It's been a few months since visiting the dealership, and once again, Michael Croft and his team did a great job! Thank guys and keep up great work. It's been a few months since visiting the dealership, and once again, Michael Croft and his team did a great job! Thank guys and keep up great work. More

Friendly, Well Done Service I came to get my brand new Jeep serviced before a long road trip. I was in a time crunch and the very helpful staff lead me to the faster lane than th I came to get my brand new Jeep serviced before a long road trip. I was in a time crunch and the very helpful staff lead me to the faster lane than the service area. It was very thoughtful. I got to the Express area and the employee who helped me was very kind and accommodating to my less than stellar knowledge of my car. I would absolutely recommend him and the dealership itself. More

Oil change Came in at about 3:30 PM for an oil change and tire rotation. I asked about how long it would take and was told I would be out before 5 PM as they wer Came in at about 3:30 PM for an oil change and tire rotation. I asked about how long it would take and was told I would be out before 5 PM as they were pretty full. Seemed reasonable to me so I went ahead. A little later they brought in the cabin air filter saying it needed to be changed, which it did. I said to go ahead since I had been shown the filter at the last service and told it might need to be changed at the next service. A little after 4:30 PM I was checking out. Thanks for the quick turnaround. More