Olathe Dodge Chrysler Jeep RAM - Service Center

Express oil change Michael is always very warm and welcoming. Service through the express oil change is consistently fast, friendly, and informative. Waiting room is com Michael is always very warm and welcoming. Service through the express oil change is consistently fast, friendly, and informative. Waiting room is comfortable. This team makes the process effortless. More

Great job! Michael was amazing. I prefer to take my 2008 Dodge Charger only to Olathe DCJ, because they are always friendly and set proper expectation for the t Michael was amazing. I prefer to take my 2008 Dodge Charger only to Olathe DCJ, because they are always friendly and set proper expectation for the time it will take. This past Saturday was no different. Great job! More

Very unacceptable Where do I start? Monday went in for a tire patch and alignment. That took 5.5 hours.... I sat in the waiting room for 5.5 hours and not to mention I Where do I start? Monday went in for a tire patch and alignment. That took 5.5 hours.... I sat in the waiting room for 5.5 hours and not to mention I worked midnight shift before so I got off at 7am and went there thinking its going to take 1.5 hrs tops. Nope wrong. Then it got done and as soon as I got on to strang line rd still wasn't straight and pulled right. So I immediately called the service manager he told me to bring it back on Tuesday morning and he would give me a loaner and take care of it. Well today is Tuesday and guess what I just picked it up and it still pulls right. I can't even go straight down the road with out having the steering wheel to the left!!! Come on guys!!! Do you even test drive your vehicles be for you say they are done?? I'm waiting a call back from the GM I'd like them to refund me everything and to fix the issue! Very unacceptable! More

Quick curteous service Don't know what to say Can't remember my service reps name He was in express service with Micheal (Rocky) Croft They are both excellent employees. Don't know what to say Can't remember my service reps name He was in express service with Micheal (Rocky) Croft They are both excellent employees. More

No communication Have been in 3 times 2 for the same problem and still not fixed. AC not working broke again within 30 days of getting it fixed Have been in 3 times 2 for the same problem and still not fixed. AC not working broke again within 30 days of getting it fixed More

KNOWS HIS JOB!! Michael Croft is on TOP OF HIS GAME EVERYTIME I come in for a oil change ! Its hard to find people that know their job as good as Mr. Croft does ! Michael Croft is on TOP OF HIS GAME EVERYTIME I come in for a oil change ! Its hard to find people that know their job as good as Mr. Croft does ! More

They have always treated us well. I feel I can trust what the people here tell me. They never suggest service I don’t need and they let me know services that may be necessary at a futu I feel I can trust what the people here tell me. They never suggest service I don’t need and they let me know services that may be necessary at a future date. More

TREATED AS CUSTOMER NUMBER ONE! JERRY PEOPLES lead your service department's analysis and solution of a starting problem with my new Jeep Grand Cherokee, keeping me informed of the t JERRY PEOPLES lead your service department's analysis and solution of a starting problem with my new Jeep Grand Cherokee, keeping me informed of the tests and progress. I appreciate the loaner vehicle and the fact that when I went back to get something out of my Jeep, it was locked. At many dealerships, it would have been sitting outside unlocked. Thank you for this very impressive service! More

Oil change with free wash Just wanted to take a moment to thank Michael in the service dept for his courteous and prompt service on Saturday. My oil change with a complimentary Just wanted to take a moment to thank Michael in the service dept for his courteous and prompt service on Saturday. My oil change with a complimentary car wash (and it definitely needed it) was done in about 40 minutes. Everyone we dealt with was pleasant and helpful. Very glad I decided to buy from Olathe Dodge. More

I was in and out in 30min Michael reminding me that I still had one more oil change on the last one that I purchased and told me that he would have me out as soon as possible a Michael reminding me that I still had one more oil change on the last one that I purchased and told me that he would have me out as soon as possible and I told him no worries I was just in the waiting room no more than 15 minutes and I will listen to customers trying to bother to take it all day for your car and I looked up, Michael was there saying you ready to go More