Olathe Dodge Chrysler Jeep RAM - Service Center
Olathe, KS
2,526 Reviews of Olathe Dodge Chrysler Jeep RAM - Service Center
Did not want to help Not please very rude. Will NEVER GO BACK. No help. Terrible How many ways do you want me to tell you that the service department did in no way want Not please very rude. Will NEVER GO BACK. No help. Terrible How many ways do you want me to tell you that the service department did in no way want to fix my car. They did not back Chrylserat all! More
Horrible service department The service department is pretty bad. I took my van to get a door rattle fixed, the first time they had it for 5 days. Called me and said it was fixed The service department is pretty bad. I took my van to get a door rattle fixed, the first time they had it for 5 days. Called me and said it was fixed and it wasnt. The second time they have had it for over 3 weeks now and have called me twice saying that it was fixed. If they would have driven the van around they would have realized that it was not near fixed. I didnt make it out of the parking lot because of how bad the rattle was. I drove from one side of the building to the garage on the other side and left it to be "fixed" again. They told me it would be fixed by Wednesday 09/30/15 and it is now friday 10/02/15 and have not heard anything about it. I called and they didnt know what is goinng on with it. I wouldn't recommend going to the service department. Its a waste of time. Find another location. I have taken off work 3 times already and soon will be a 4th time for this one issue. Not satisfied at all More
SO HELPFUL Mike, in the service department at Olathe Jeep, helped me diagnose a problem that the service department at Schram Chrysler could not repair. He saved Mike, in the service department at Olathe Jeep, helped me diagnose a problem that the service department at Schram Chrysler could not repair. He saved me a weekend with a rental car. Stay away from Schram Chrysler in Manhattan, KS. My daugher is enrolled at K-State and her jeep broke down. It was throwing over 40 codes. We had the jeep towed to Schram since they were in Manhattan, KS. They worked on it for an entire day and swore, they had zero clue what could be wrong. I called Mike at Olathe Jeep and he trouble shooted with me over the phone. It ended up being a battery issue that took 30 seconds to repair. Mike was wonderful. Stay away from Scam Chrysler in Manhattan, KS. I wouldnt go back to Scam Chrsyler is they offered me free service/repair for a lifetime. Olathe Jeep was very kind and concerned about my 18 year old daughters car needs. More
Radio repair First they told me that my radio had short that would not let it read my Ipod. Then after switching out the radio they tell me my radio is not compat First they told me that my radio had short that would not let it read my Ipod. Then after switching out the radio they tell me my radio is not compatible with ipod But in the Jeep owners it clearly says to plug your ipod in to the Usb ports. The service guy didn't even know that there is a USB port in the center console. When I called Jeep they confirmed that the radio is not compatible because ipod is mp4 file not mp3, but yet my radio will Bluetooth the ipod. More
They wrecked my truck & tried to lie about the damage Took my truck in for the 1st oil change. I come back & the guy admitted that an employee backed my truck into something. He said the only damage was a Took my truck in for the 1st oil change. I come back & the guy admitted that an employee backed my truck into something. He said the only damage was a busted taillight & that it they already replaced it. The customer service guy pulled my truck around & tried to send me on my way. I look at my truck & the rear bumper is pushed up & in about 2 inches. Also, the quarter panel was slightly buckled. Mind you my truck has a rear backup camera, plus parking sensors front & rear. More
Friendly associate an solid quick service Great bunch of guys. Quick service. Mr. Moutray in service was super personable and friendly. Had a super helpful, informative tech. And the best dea Great bunch of guys. Quick service. Mr. Moutray in service was super personable and friendly. Had a super helpful, informative tech. And the best deal on town. Will be back for any future work I need done. More
Service on 2009 Dodge Avenger Service was very good except for the shuttle service. I had to wait for the shuttle longer than usual. Shuttle drive r was not told I was waiting. Service was very good except for the shuttle service. I had to wait for the shuttle longer than usual. Shuttle drive r was not told I was waiting. More
Fast and efficient at the express service came in at 10:30 and out in just less than an hour for warranty service. i would continue using the dealer for my vehicle came in at 10:30 and out in just less than an hour for warranty service. i would continue using the dealer for my vehicle More
Service Center Services like oil change or tire it takes about an hour to get your car ready. Olathe dodge services are fast and reliable. They do good work and the Services like oil change or tire it takes about an hour to get your car ready. Olathe dodge services are fast and reliable. They do good work and they should be appreciated. More
Service, oil change, 23 point inspection, & tire rotation Michael "Rocky" Croft, Service Advisor, provided a very detailed explanation of the work performed on my vehicle. This included a review of the 23 po Michael "Rocky" Croft, Service Advisor, provided a very detailed explanation of the work performed on my vehicle. This included a review of the 23 point inspection. He also provided a quote for new tires which I need. He was very courteous and informative. Michael provided his business card and asked me to call or e-mail him when I am ready to purchase the new tires. More