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Olathe Dodge Chrysler Jeep RAM - Service Center

Olathe, KS

3.8
2,410 Reviews

2,410 Reviews of Olathe Dodge Chrysler Jeep RAM - Service Center

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May 21, 2024

Josh was very helpful and nice to work with. You are lucky to have him as an employee. More

by MJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Scudder
May 22, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Hi MJ, Yes, we are lucky to have Josh! We're so glad you feel the same way about him and look forward to seeing you again! Thank you! - Olathe Dodge Chrysler Jeep Ram

May 21, 2024

The dealership is always polite and takes care of me quickly. I never have any maintenance issues at this dealership More

by Firstsgteoz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Scudder
May 22, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

We're glad to know that you've had consistently good experiences with us at Olathe Dodge Chrysler Jeep Ram. Thanks for the positive feedback, and we look forward to continuing our service!

May 21, 2024

It was an average experience at a dealership nothing great. Made my own appointment online. More

by debbie9099
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stan Wilhite
May 22, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for taking the time to leave us a review, Debbie. If there's anything we can do to make your next experience a truly exceptional one, we would appreciate the feedback. Respectfully, Tony Acock - Service Manager - 9137803700

May 21, 2024

I have had a horrible experience. I brought my Jeep in last month and had brake work done that didn't need to be done. After that didn't fix the problem I brought it back in to find More

by gwacker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lucas Kay
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rainer Moje
May 22, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for reaching out. I sincerely apologize for this frustrating experience as well as the lack of follow-up communication. I will be reaching out to you shortly so we can discuss this situation further and work toward an appropriate resolution. Respectfully, Tony Acock - Service Manager - 9137803700

May 23, 2024 -

gwacker responded

Still waiting on that call Tony.

May 19, 2024

Josh was GREAT but to charge a 3% surcharge for CC's is bush league especially when that news is delivered AFTER the service was complete.. Big money? No. But certainly something that will lead me to co More

by jeffgueldner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathon Barbosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Scudder
May 20, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Jeff, I'm glad to know Josh provided great service but sorry about the surprise with our credit card surcharge. We aim for full transparency and it seems we fell short in this instance. Your feedback is valuable as we continually strive to improve our customer experience. If you'd like to discuss further or have any other concerns, please reach out directly at your convenience. Thank you, Tony Acock - Service Manager - 9137803700

More
May 18, 2024

Everybody in the dealership seems very professional and passionate on taking care of their customers. More

by gshullgreg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregg Shull
May 20, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Hi G Shull! We appreciate your kind words! Our team at Olathe Dodge Chrysler Jeep Ram is indeed passionate about providing top-notch service to our customers. Thanks for noticing and sharing your experience with us!

May 18, 2024

Josh has been so awesome and accommodating! I really appreciate all the communication and excellent customer service! More

by anzepeda92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Scudder
May 20, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

We're delighted to know that Josh provided you with excellent service at Olathe Dodge Chrysler Jeep Ram. Thank you for acknowledging his efforts and we appreciate your positive feedback!

May 18, 2024

Greg was professional and made sure my vehicle and I was taken care of promptly! More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregg Shull
May 20, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

This is great to hear, Chris! We look forward to seeing you again! - Olathe Dodge Chrysler Jeep Ram

May 18, 2024

Kassidy was awesome to work with . The shop Forman said that my noise I was hearing out of transmission was my drive belt making noise and was no need to replace it. I replaced the dri More

by Chris Galiano
Recommend Dealer
No
Employees Worked With
Kassidy Kroesen
May 20, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Chris, We're sorry to hear about the issue with your vehicle. It's important that we address this properly and ensure you're completely satisfied with our service. Please reach out at your earliest convenience. Thank you, Tony Acock - Service Manager - 9137803700

May 18, 2024

Kassidy and Joshua are spectacular to work with. 10 stars. Thanks for all you do. More

by patrick.mcgilley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassidy Kroesen, Joshua Scudder
May 20, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Patrick - Your feedback is much appreciated! Thank you for supporting Olathe Dodge Chrysler Jeep Ram.

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