Olathe Dodge Chrysler Jeep RAM - Service Center

My pickup lost its oil due to the oil plug not being adequately tightened and it loosening. Severe damage could have happened to my engine. adequately tightened and it loosening. Severe damage could have happened to my engine. More

I've been in twice with a check engine light, each time they can't tell me what's wrong because the alert was 'stored' and in order to figure it out they have to charge me $140 to look under the hood inste they can't tell me what's wrong because the alert was 'stored' and in order to figure it out they have to charge me $140 to look under the hood instead of maybe just looking at the stored alerts first. Shawn's solution was to reset the check engine light and to drive back in when it came back on. And of course it came back on Sunday morning at 4 am before driving to work. Horrible solution and not costumer centered at all. More

It was fine, would be nice of the TV way playing news or something other than go pro videos something other than go pro videos More

My experience with the dealership was exceptional. Kassidy, the service advisor, was extremely knowledgeable and helpful. She went above and beyond to ensure that my Jeep was serviced promptly and tha Kassidy, the service advisor, was extremely knowledgeable and helpful. She went above and beyond to ensure that my Jeep was serviced promptly and that I was kept informed throughout the process. I would highly recommend her and the dealership to anyone in need of Jeep service. More

U guys send that txt if u need anything, but when I texted no answer. U were wait 2 c if I wanted new tires, my oil change was 3 hrs. Noone contacted me to ask about tires. I had to call 2 find out whe texted no answer. U were wait 2 c if I wanted new tires, my oil change was 3 hrs. Noone contacted me to ask about tires. I had to call 2 find out when my car b ready and she asks if I want new tires. Really. I even told her I was disappointed in my service this time and I've gone here 4 years !!!!!!!!!!!! More

Did what was needed, kept me informed, made me comfortable. Would come back again when needed. comfortable. Would come back again when needed. More

Terrible Made apt for service, they had car for 2 days and never touched it. Ongoing issues with service and parts dept. parts never had needed parts. I went to another dealer in area and had wonderful ex and never touched it. Ongoing issues with service and parts dept. parts never had needed parts. I went to another dealer in area and had wonderful experience with service and got car fixed the same day I took it in with an appointment. Not the first problem with service. Something every time they are nothing but a bunch of clown in a circus. More

Stan and the Olathe service department were very knowledgeable and kind when it came to updated my PCM and changing the oil on my Jeep Grand Cherokee. Stan was very attentive and kind when I was una knowledgeable and kind when it came to updated my PCM and changing the oil on my Jeep Grand Cherokee. Stan was very attentive and kind when I was unable to stay for the entire service and was able to get me a loaner car to make it home in time for a work meeting. When I picked up my car the service technician was very kind and was able to help with a little system hiccup and send me on my way. More

Very courteous, kept us informed, and on time. We will continue to have them service our vehicle. We will continue to have them service our vehicle. More

The manager Tony took excellent care of me in that I had transportation while my jeep was in the shop and fixed what was wrong. I felt he cared about the service provided and the outcome...my satisfaction I transportation while my jeep was in the shop and fixed what was wrong. I felt he cared about the service provided and the outcome...my satisfaction I'm happy and I'll be back. More