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Olathe Dodge Chrysler Jeep RAM - Service Center

Olathe, KS

3.8
2,338 Reviews
Call Service Center (913) 298-8939

2,338 Reviews of Olathe Dodge Chrysler Jeep RAM - Service Center

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November 30, 2023

I have had nothing but positive experiences with ODCJ. Quality sales and service. Clean facilities and quality work More

by Jackson1
Recommend Dealer
Yes
Employees Worked With
Chris Sebelski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Sebelski
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Dec 01, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Hey Jackson! We're glad to know you've had positive experiences with us at Olathe Dodge Chrysler Jeep Ram! We appreciate your feedback on our sales, service, and facilities. Thank you for choosing us! Safe travels!

November 30, 2023

Very thorough - good communication throughout They did a really really really really good job fixing my car More

by passer
Recommend Dealer
Yes
Employees Worked With
Chris Sebelski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Sebelski
Report | Print
Dec 05, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

We're glad to know you had a positive experience with our team at Olathe Dodge Chrysler Jeep Ram. We strive for thorough communication and top-notch service, so it's great to see that reflected in your visit!

Dec 05, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

We're glad to know you had a positive experience with our team at Olathe Dodge Chrysler Jeep Ram. We strive for thorough communication and top-notch service, so it's great to see that reflected in your visit!

November 29, 2023

Quick quality and friendly! These people take care of my car without any worries. I recommend them to anyone! More

by rallen17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Eagles
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Nov 29, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

We appreciate your recommendation and are glad to know our team at Olathe Dodge Chrysler Jeep Ram could provide a quick, quality service for you. Thanks for the positive feedback!

November 29, 2023

Friendly, but professional. Always take good care of care of things. Trustworthy. I have bought 4 vehicles from here and would go no where else. More

by AFLEMING2
Recommend Dealer
Yes
Employees Worked With
Kayla Eagles, Kayla Eagles
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Nov 30, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

We're so glad to know you've had consistently positive experiences with us at Olathe Dodge Chrysler Jeep Ram. It's fantastic that our team has earned your trust and loyalty over the years - we look forward to serving you for many more!

November 29, 2023

Lackluster at best. Customer service was poor. I felt like I was not a priority. Was passed around to various members of the company. Part took over two months to come - More

by nubian.female
Recommend Dealer
No
Employees Worked With
Jackson Blaze, Jackson Blaze
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Nov 30, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the review. I'm sorry to hear we didn't leave you with a better impression as the experience you've described certainly doesn't reflect the level of service we aim to provide. We understand how frustrating delays can be, especially when communication isn't up to par, and will make sure this feedback gets addressed with our team so that we can take steps to improve in this area moving forward. If you have any outstanding questions or concerns, please feel free to contact me directly. Thanks again, Tony Acock - Service Manager - 9137803700

November 29, 2023

Stan is personable and super kind represents the dealerships service department better than I've seen anywhere else I've been. More

by jriddle49
Recommend Dealer
Yes
Employees Worked With
Stan Wilhite, Stan Wilhite
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Nov 30, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

We're glad to know that Stan provided you with excellent service at Olathe Dodge Chrysler Jeep Ram, jriddle49. Thanks for the positive feedback!

November 26, 2023

Did a very Efficient job of getting my recall completed. Also communication was great as well! More

by lwilliams511966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Sebelski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 28, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the wonderful feedback about your recent experience with the Olathe Dodge Chrysler Jeep Ram team! We hope we can be of service to you again in the future!

November 26, 2023

Everything went very smooth and stress free making it a pleasant buying experience Great experience More

by todd.c.harris
Recommend Dealer
Yes
Employees Worked With
Mike
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Nov 27, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for rating Olathe Dodge Chrysler Jeep Ram five stars, Todd! We look forward to seeing you again!

November 25, 2023

Ok When it's going to take more time than normal a text should be sent to let the customer know. More

by ks_bowler
Recommend Dealer
Yes
Employees Worked With
Kayla Eagles, Kayla Eagles
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Nov 27, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

I appreciate you bringing your negative experience to my attention. I will discuss your review with my team so we can take steps to improve, and in the meantime, I invite you to reach out at your earliest convenience. Thank you, Tony Acock - Service Manager - 9137803700

November 25, 2023

Everything was good. Done in a timely fashion. Kassidy was awesome. Easy to talk to and informative More

by FD1VANDELLEN
Recommend Dealer
Yes
Employees Worked With
Kassidy Kroesen, Kassidy Kroesen
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Nov 27, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Kassidy and the team are grateful for your great review! We hope you come to see us again! Thank you! - Olathe Dodge Chrysler Jeep Ram

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