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Olathe Dodge Chrysler Jeep RAM - Service Center

Olathe, KS

3.8
2,338 Reviews

2,338 Reviews of Olathe Dodge Chrysler Jeep RAM - Service Center

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November 18, 2023

Very pleased with the service. I was very satisfied with the staff who went out of their way to make it an enjoyable experience. More

by Slkatt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stan Wilhite
Nov 20, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

We're so glad to know that our team at Olathe Dodge Chrysler Jeep Ram went above and beyond to make your experience enjoyable. Thanks for sharing this positive review!

November 17, 2023

This was my first visit here, i got great service and I will be back More

by rodsfloorservice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Cromwell, Kassidy Kroesen
Nov 17, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

We really appreciate you taking the time to leave Olathe Dodge Chrysler Jeep Ram this awesome review, thank you!

November 16, 2023

Every one is very helpful. Went in for a oil change and tire rotation. Got a call telling me all I needed was the oil change, instead of just charging me a service I did not ne More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassidy Kroesen
Nov 17, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Ken, it's great to know our team at Olathe Dodge Chrysler Jeep Ram was able to provide you with the necessary service and keep your best interests in mind. We appreciate your trust!

November 15, 2023

Excellent service and follow up. Committed to clear communication and understanding for the process. Appreciated the delivery on follow through. More

by gostomsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Sebelski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Gostomsky, we're glad to know you appreciated our commitment to clear communication and follow-through at Olathe Dodge Chrysler Jeep Ram. Thanks for the positive feedback!

November 15, 2023

3 hours for an oil change. I requested the tires not be rotated as they were 4 days old, they got rotated anyway. I requested the fog light be replaced as it was out that reque More

by BSPRADLING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Caudill
Nov 16, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

I'm sorry to read about your recent experience with us. We strive for efficient and attentive service, so it's disappointing to see we've missed the mark during your visit. I'd like to personally assist you in resolving these issues - please feel free to reach out at a time that works best for you. Thank you, Tony Acock - Service Manager - 9137803700

November 15, 2023

I expected to get multi port inspection as part of my service. I asked for it. The invoice report emailed to me after the fact indicate that no inspections were performed. Disappointing More

by chris.burchard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kassidy Kroesen
Nov 15, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Chris, I'm sorry to read about your disappointment regarding the multi-port inspection. We aim for complete customer satisfaction and it seems we fell short in this instance. I'd like to personally address this issue with you so that we can ensure all aspects of our service meet your expectations moving forward. Please reach out at your earliest convenience - Tony Acock - Service Manager - 9137803700

November 15, 2023

The dealership was very clean and spacious. Plenty of places to sit and snacks available More

by kellyrspire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassidy Kroesen
Nov 15, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Kelly, we are grateful for your review. Thank you from all of us at Olathe Dodge Chrysler Jeep Ram!

November 14, 2023

I'm not very happy with the service I received. There was oil on both fenders. It's clear they set the oil cap on one of the fenders as there was standing oil in the shape of the cap. It also looks More

by Zach.engr
Recommend Dealer
No
Employees Worked With
Kassidy Kroesen, Kassidy Kroesen
Nov 16, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

We're sorry to read about your experience, it's clear we didn't meet our usual high standards of care. We understand how important the condition of your vehicle is and apologize for any inconvenience caused. We'd like to personally assist you with this matter - please reach out at a time that suits you best so we can make things right. Thank you, Tony Acock - Service Manager - 9137803700

November 14, 2023

Very friendly service. Everyone was very accommodating who I spoke with. Thank you for the great service! More

by jfmall84
Recommend Dealer
Yes
Employees Worked With
Kassidy Kroesen, Kassidy Kroesen
Nov 15, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the 5-star rating! We're glad to know you had a friendly and accommodating experience at Olathe Dodge Chrysler Jeep Ram. We look forward to serving you again! Safe travels!

November 14, 2023

Timely and professional Appreciate their follow up and quick response. Strongly recommend this dealership Thank you! More

by Bouldertaper
Recommend Dealer
Yes
Employees Worked With
Sterling
Nov 15, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the 5-star rating! We're glad to know you found our service timely and professional at Olathe Dodge Chrysler Jeep Ram. We look forward to serving you again! Have a great ride!

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