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Olathe Dodge Chrysler Jeep RAM - Service Center

Olathe, KS

3.8
2,338 Reviews

2,338 Reviews of Olathe Dodge Chrysler Jeep RAM - Service Center

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November 14, 2023

Jackson was very helpful with getting my Jeep in an out quickly. It is very much appreciated as I am always busy and on the go! More

by SHWATALIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackson Blaze
Nov 15, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the 5-star rating! We're glad to know that Jackson was able to assist you promptly at Olathe Dodge Chrysler Jeep Ram. We understand how valuable your time is and we strive for efficient service! Safe travels!

November 10, 2023

Stan helped with my issues and ultimately made things right. He had good communication and took are of my vehicle and me More

by EMAW55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stan Wilhite
Nov 13, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for sharing this review with us! We're happy to hear Stan took such great care of you & your vehicle. Please don't hesitate to reach out if we can be of service again in the future! - The Olathe Dodge Chrysler Jeep Ram Team

November 10, 2023

Thanks for fixing my car very responsible on there part had no issues and respectful thank u More

by LAWRENCEGARCIA664
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Sebelski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackson Blaze, Shawn King, Michael Caudill, Kayla Eagles, Stan Wilhite, Blake Cromwell, Kassidy Kroesen, Rainer Moje, Mike Dodson
Nov 10, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

It was our privilege to do so, Lawrence! Thanks for the kind review and please don't hesitate to reach out if we can be of service again in the future!

November 10, 2023

There was a problem after the repair and they took care of it without issue. All of the individuals that we came in contact with were helpful and friendly. This made the experience a positive one More

by TRBALDWIN11
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Acock, Kassidy Kroesen
Nov 13, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

We're glad to know that our team at Olathe Dodge Chrysler Jeep Ram was able to address your concerns promptly and provide a positive experience. Thanks for sharing this review!

November 09, 2023

Chris was friendly and helpful but other staff seemed preoccupied. I had an appointment and after going to the former service center had to wait a long time just to find out if I was in the right locatio More

by emily.gibby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Sebelski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

We're sorry to read about your experience. We strive for efficient and attentive service, so it's disappointing that we didn't meet those expectations during your visit. Your feedback is valuable as it helps us improve our services moving forward. If you'd like to discuss this further or have any other concerns, please feel free to reach out directly at any time. Thank you, Tony Acock - Service Manager - 9137803700

November 09, 2023

Everything went perfect, oil change and tire rotation. Last time I was here I think they forgot about me. Service manager took care of me. More

by jebock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassidy Kroesen
Nov 09, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the 5-star rating! We're glad to know your recent visit for an oil change and tire rotation went smoothly at Olathe Dodge Chrysler Jeep Ram. We appreciate the feedback and see you again! Have a great ride!

November 09, 2023

The engine light I ask to be checked was not checked and reported to me. The inspection was screen shot and sent to me she was not sent via email. More

by jacobcorrigan35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Eagles
Nov 10, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for reaching out, Jacob. I'm sorry to hear about these concerns and would like to make sure they get addressed for you. When you have a moment, would you please contact me directly? Thanks again, Tony Acock - Service Manager - 9137803700

November 09, 2023

Had me in and out quick on a warranty recall repair. Easy peasy. Fourteen fifteen More

by drews
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Eagles
Nov 10, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for leaving us such a great review, Drews! We look forward to assisting you again! - Olathe Dodge Chrysler Jeep Ram

November 08, 2023

The service was quick, efficient, and courteous. I had a vibration issue and it was diagnosed and the part ordered. More

by dadiutori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackson Blaze
Nov 08, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

We're glad to know that you had a quick and efficient service experience at Olathe Dodge Chrysler Jeep Ram. Thanks for trusting us with your vehicle's needs!

November 08, 2023

Olathe Dodge has taken care of us since about 2010. The work Saturday, 11/4 , was completed in a timely manner. More

by William (Bill) Courter
Recommend Dealer
Yes
Employees Worked With
Michael Caudill, Michael Caudill
Nov 08, 2023 -

William (Bill) Courter responded

Michael was courteous and quick to get our Jeep entered for service!

Nov 08, 2023 -

William (Bill) Courter responded

We appreciate having Olathe Dodge to trust for nearby and reputable service. We especially appreciated the quick service a couple months ago after we had to leave the Jeep at the dealership lot for a new battery on a Sunday afternoon after having had AAA jump it for us while running errands. We drove it about twenty miles in order to get our other car so we could drop it off, and I hoped, throw a little charge to the battery so the service department would not have to jump the car, but I know the service department still had to jump it to get it into the service department. So, we appreciated the extra effort it took.

Nov 08, 2023 -

William (Bill) Courter responded

We have taken our vehicles to Olathe Dodge for service since about 2010 and have always found the service department to be trustworthy and eager to help .

Nov 08, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Bill, thank you so much for your continued trust in the Olathe Dodge Chrysler Jeep Ram team! We're truly appreciative of all your support over the years and look forward to continuing to serve you in the future. See you next time!

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