Olathe Dodge Chrysler Jeep RAM - Service Center

Ashton was really helpful and kind to work with. He worked with our schedule and made sure we were taken care of He worked with our schedule and made sure we were taken care of More

No such thing as express service for oil change even with an appointment. I would continue to use dealership if it has oil change in one hour or less. 2.5 hours with an appointment is just too long. an appointment. I would continue to use dealership if it has oil change in one hour or less. 2.5 hours with an appointment is just too long. More

Communication is poor. The dealership needs to be better at this. I’ve been waiting on recall parts. The dealership needs to be better at this. I’ve been waiting on recall parts. More

Appointment promulgation was easy. I was 30 min early and Ashton took care of me immediately. Vehicle was serviced and I was on my way in 67 minutes. Nice job. I was 30 min early and Ashton took care of me immediately. Vehicle was serviced and I was on my way in 67 minutes. Nice job. More

Very professional and let me know when the car was available for pickup without me having to call available for pickup without me having to call More

Good service, very long wait. No updates. Had to check vehicle status myself. JB I'll be back. I hope you have adequate help. JB No updates. Had to check vehicle status myself. JB I'll be back. I hope you have adequate help. JB More

The experience was awesome and the associates were polite and knowledgeable. I was very impressed and will continue to get all my services there and knowledgeable. I was very impressed and will continue to get all my services there More

They did not fix my truck. Not even able to get the engine light off or diagnose the issue properly. They had no problem charging me over $2800 though. I would never bring anot Not even able to get the engine light off or diagnose the issue properly. They had no problem charging me over $2800 though. I would never bring another vehicle to this dealership. Nor would I ever recommend anyone else take their vehicle to this dealership. More

Took way to long to get an update on what was wrong with my car. There was also way to much turnover at this dealership. Most likely will not be going back for a new car when I am ready. my car. There was also way to much turnover at this dealership. Most likely will not be going back for a new car when I am ready. More

Understaffed and disorganized. They have no concept of time. Be prepared to wait along time for repairs. They have no concept of time. Be prepared to wait along time for repairs. More