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Olathe Dodge Chrysler Jeep RAM - Service Center

Olathe, KS

3.8
2,358 Reviews
Call Service Center (913) 298-8939

2,358 Reviews of Olathe Dodge Chrysler Jeep RAM - Service Center

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October 25, 2023

The service is easy and convenient and friendly and communicate clearly via texting. Keep it up! More

by ron.symansky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashton Jennings
Report | Print
Oct 25, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Hey Ron, thank you for sharing your seamless service experience with our team at Olathe Dodge Chrysler Jeep Ram! We'll see you next time! Have a great ride!

October 24, 2023

Didn't fix the problem just gave excuses why it could not be repaired with no ETA of when it could be More

by albert.smith0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Acock
Report | Print
Oct 25, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the review, Albert. I'm sorry to hear we didn't leave you with a better impression and encourage you to contact me directly if you'd like to discuss these concerns in greater detail. Respectfully, Tony Acock - Service Manager - 9137803700

October 24, 2023

Ashton is always so pleasant to work with. He went above and beyond to help us out with our Jeep servicing. More

by Ro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashton Jennings
Report | Print
Oct 25, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

It's great to know that Ashton continues to provide you with such excellent service here at Olathe Dodge Chrysler Jeep Ram. We appreciate your feedback and look forward to assisting you again in the future!

October 24, 2023

Everyone at the dealership is extremely courteous . I always enjoy having my Ram truck serviced at this dealership.I can’t say enough good things about Shawn in the service department. He is fabulous, More

by ccp78597
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn King
Report | Print
Oct 25, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

We're so glad to know you had a great experience with Shawn and the rest of our team at Olathe Dodge Chrysler Jeep Ram. We appreciate your kind words, and look forward to seeing you for future services!

October 24, 2023

Appreciate everyone’s honesty and help with the work that they did on my jeep. More

by gifford.james
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Eagles, Tony Acock
Report | Print
Oct 25, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

James, It's always our pleasure to assist you with your vehicle needs and we appreciate your kind words. We hope your Jeep serves you well for many more years and look forward to seeing you again. Thank you! - Olathe Dodge Chrysler Jeep Ram

Oct 26, 2023 -

gifford.james responded

It’s easy to say good things when people do such an excellent job.

October 21, 2023

Ashton was really helpful and kind to work with. He worked with our schedule and made sure we were taken care of More

by dwightheincker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackson Blaze
Report | Print
Oct 23, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Dwight, it's great to know Ashton was able to accommodate your schedule and provide a positive experience at Olathe Dodge Chrysler Jeep Ram. Thanks for sharing!

October 21, 2023

No such thing as express service for oil change even with an appointment. I would continue to use dealership if it has oil change in one hour or less. 2.5 hours with an appointment is just too long. More

by mkuckelman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shawn King
Report | Print
Oct 23, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Mkuckelman, I'm sorry to learn that your recent oil change service took longer than expected. We understand how valuable time is and we aim for efficiency in all our services. Your feedback will be taken into account as we continually work on improving our processes. Please feel free to reach out if you'd like to discuss this further or have any other concerns. Thank you, Tony Acock - Service Manager - 9137803700

October 21, 2023

Communication is poor. The dealership needs to be better at this. I’ve been waiting on recall parts. More

by m.bibbs
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shawn King
Report | Print
Oct 23, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

This is disappointing to read and we appreciate your feedback. We never want a customer to feel this way and hope you'll reach out to discuss this at your earliest convenience. Thank you, Tony Acock - Service Manager - 9137803700

October 20, 2023

Appointment promulgation was easy. I was 30 min early and Ashton took care of me immediately. Vehicle was serviced and I was on my way in 67 minutes. Nice job. More

by pbrownfive
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashton Jennings
Report | Print
Oct 23, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

We're glad to know that your recent appointment went smoothly at Olathe Dodge Chrysler Jeep Ram. Ashton will be pleased to learn of your positive feedback! Safe travels until we see you next time.

October 20, 2023

Very professional and let me know when the car was available for pickup without me having to call More

by Kirk_don
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn King
Report | Print
Oct 23, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for sharing your experience! It was our privilege to serve you and we hope we have the opportunity to do so again in the future! - The Olathe Dodge Chrysler Jeep Ram Team

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