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Olathe Dodge Chrysler Jeep RAM - Service Center

Olathe, KS

3.7
2,333 Reviews
Call Service Center (913) 298-8939

2,333 Reviews of Olathe Dodge Chrysler Jeep RAM - Service Center

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October 07, 2023

Would not do business in the future with this dealership. Kayla was very nice and tried to be helpful More

by heathercairns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ashton Jennings, Brian Harmon, Shawn King, Shawn Klein, Michael Caudill, Kayla Eagles, Stan Wilhite, Tony Acock, Blake Cromwell
Report | Print
Oct 09, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Heather, I'm sorry to read that you wouldn't consider doing business with us in the future. We appreciate your kind words about Kayla and her efforts to assist you. If there's anything specific that led to this decision or if there are any unresolved issues, we'd like the opportunity to address them directly - please reach out when convenient for you. Thank you, Tony Acock - Service Manager - 9137803700

October 06, 2023

Great service. They were on time as promised. Facility is clean and lounge area comfortable. More

by lurp59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Klein
Report | Print
Oct 09, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for reviewing your recent visit here at Olathe Dodge Chrysler Jeep Ram! We hope we have the opportunity to serve you again in the future!

October 05, 2023

Nice and clean place . .everyone at dodge is truly wonderful and generous to the customers More

by darylwthomas79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackson Blaze, Ashton Jennings, Brian Harmon, Shawn King, Shawn Klein, Michael Caudill, Kayla Eagles, Stan Wilhite, Tony Acock, Blake Cromwell
Report | Print
Oct 06, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Hey Daryl, we appreciate your positive feedback and shoutout to our team at Olathe Dodge Chrysler Jeep Ram! We hope to serve you again in the future. Safe travels!

October 05, 2023

I think Ronnie Dun is a nice asset to your family very friendly and a smart person always ready to help you with any questions you might have More

by terryfrederick68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackson Blaze, Ashton Jennings, Brian Harmon, Shawn King, Shawn Klein, Michael Caudill, Kayla Eagles, Stan Wilhite, Tony Acock, Blake Cromwell
Report | Print
Oct 06, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Hey Terry, thank you for the positive review! We're delighted to know that Ronnie was able to assist you effectively at Olathe Dodge Chrysler Jeep Ram. We appreciate your kind words and look forward to serving you again in the future! Have a great ride!

October 05, 2023

Very nice people to work with and communicate with. Maintenance work only this time but will bring here for repairs if necessary. More

by aaron.wubbas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn King
Report | Print
Oct 06, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Hey Aaron, we're glad to know you had a positive service experience with our team at Olathe Dodge Chrysler Jeep Ram. We appreciate your trust in us for maintenance work and look forward to assisting with any future repairs if needed! Safe travels!

October 01, 2023

This Jeep dealership always tries to tell you what to expect from your repairs and cost More

by saturn2red
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackson Blaze
Report | Print
Oct 03, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

We really appreciate you taking the time to leave Olathe Dodge Chrysler Jeep Ram this awesome review, thank you!

September 30, 2023

Great service and an extremely seamless check in. I strongly recommend working with Shawn, he is great! More

by walteralinder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Klein
Report | Print
Oct 03, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Hi Walter! We're delighted to know that you had a great experience with Shawn at Olathe Dodge Chrysler Jeep Ram! Your recommendation means the world to us. Thanks for your review and we look forward to serving you again in the future!

September 30, 2023

I went up there on Thursday, replaced what they said was wrong. Today, Saturday, my car broke down with the exact same issue and lights coming on. Only this time I was hundreds of miles away from home, stra More

by Jajohnson786
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Caudill
Report | Print
Oct 02, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

I'm really sorry to read about your experience. It's concerning that you were left stranded and unable to reach us for assistance when it was most needed. This is not the level of service we aim to provide, especially in a situation like yours. We would appreciate the opportunity to discuss this further with you directly so we can understand what happened and how best we can assist moving forward - please do get in touch at your earliest convenience. Thank you, Tony Acock - Service Manager - 9137803700

September 30, 2023

My last oil change they forgot to top off my windshield fluid. This time I checked in online for an oil change. It still took over two hours. Didn’t top off windshield fluid again and didn’t reset the oil More

by aarontgrove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ashton Jennings
Report | Print
Oct 02, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

I'm sorry to read about your recent experiences with us. It's important that we provide thorough and efficient service, so it's disappointing to learn we've missed the mark on both occasions. I'd like to address this directly and ensure any future visits meet our high standards of care. Please reach out at your earliest convenience - Thank you, Tony Acock - Service Manager - 9137803700

September 30, 2023

He was very nice and helpful. He helped my daughter also. She said he was so much nicer than the previous guy she had. More

by melodyr2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashton Jennings
Report | Print
Oct 03, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

We're glad to know that you and your daughter had a positive experience with our team at Olathe Dodge Chrysler Jeep Ram. Thank you for choosing us! We'll see you next time. Safe travels!

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