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Olathe Dodge Chrysler Jeep RAM - Service Center

Olathe, KS

3.8
2,355 Reviews
Call Service Center (913) 298-8939

2,355 Reviews of Olathe Dodge Chrysler Jeep RAM - Service Center

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October 18, 2023

Took way to long to get an update on what was wrong with my car. There was also way to much turnover at this dealership. Most likely will not be going back for a new car when I am ready. More

by RCARBAH
Recommend Dealer
No
Employees Worked With
Jackson Blaze, Jackson Blaze
Report | Print
Oct 19, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the review. I'm sorry to hear about the lack of updates you received and will make sure this feedback gets addressed with our team so we can take steps to improve our service & communication moving forward. If you have any additional questions or concerns, please feel free to contact me directly. Thanks again, Tony Acock - Service Manager - 9137803700

October 17, 2023

Understaffed and disorganized. They have no concept of time. Be prepared to wait along time for repairs. More

by toad4211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ashton Jennings
Report | Print
Oct 18, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

We're sorry to read about your experience. We understand how valuable time is and we apologize if you felt that yours was not respected during your visit for repairs. Your feedback will be used as a tool for improvement in our service department, so thank you for bringing this to our attention. If there's anything else you'd like to discuss, please don't hesitate to reach out directly. Thank you, Tony Acock - Service Manager - 9137803700

October 16, 2023

Service was done in a reasonable amount of time. Service associates vey helpful and professional. More

by tstortz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure but 5 stars
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Oct 17, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

We really appreciate you taking the time to leave Olathe Dodge Chrysler Jeep Ram this awesome review, thank you!

October 15, 2023

The last two visits have been less than satisfactory. I don’t think they really listen to what I want because number one I’m female and a senior More

by 1rockywalnut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jackson Blaze
Report | Print
Oct 16, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

I'm sorry to read about your recent experiences. We value all of our customers and strive to provide excellent service to all our customers, so it's disappointing that you felt unheard. I'd like the opportunity to address this with you directly if possible - please reach out at your earliest convenience. Thank you, Tony Acock - Service Manager - 9137803700

October 14, 2023

I had 4 free oil changes when I purchased my 2018 wrangler from you guys - that you did not honor. More

by nate24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ashton Jennings, Tony Acock
Report | Print
Oct 16, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Nate, thank you for reaching out. Please contact me directly so we can discuss this situation in greater detail. Respectfully, Tony Acock - Service Manager - 9137803700

October 14, 2023

The best Dodge dealership in Olathe Kansas and the Metropolitan area and the Kansas City area More

by Ameer Hayes
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackson Blaze
Report | Print
Oct 16, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Ameer, Thank you for leaving Olathe Dodge Chrysler Jeep Ram five stars! We hope that you come to visit us for future services!

October 13, 2023

Fantastic No The experience was fast, efficient, and convenient. The fast lane is reliable and convenient More

by BARNABEE2000
Recommend Dealer
Yes
Employees Worked With
Ashton Jennings, Ashton Jennings
Report | Print
Oct 13, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

We're glad to know you found our service at Olathe Dodge Chrysler Jeep Ram fast, efficient, and convenient. We strive for such experiences! Thank you for your review and we hope to see you again soon!

October 13, 2023

They were very professional very nice I will recommend them to families and friends thank you More

by ritarivers64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Caudill
Report | Print
Oct 13, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

We're happy your visit was worthy of five stars! Thank you for trusting Olathe Dodge Chrysler Jeep Ram with your vehicle! We'll see you next time!

October 11, 2023

I was treated well and the job was done in good time. Good work team! More

by ecpasley2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackson Blaze
Report | Print
Oct 12, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for leaving us such kind words! We hope to see you again next time! - Olathe Dodge Chrysler Jeep Ram

October 11, 2023

The staff was very nice and knowledgeable. Service was handled very quick and they made it easy More

by lauramanley16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackson Blaze, Ashton Jennings, Brian Harmon, Shawn King, Shawn Klein, Michael Caudill, Kayla Eagles, Stan Wilhite, Tony Acock, Blake Cromwell
Report | Print
Oct 12, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Laura, We're so happy to hear that the staff provided a five-star experience for you during your visit! We hope you come to see us again soon! Thank you! - Olathe Dodge Chrysler Jeep Ram

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