Olathe Dodge Chrysler Jeep RAM - Service Center

Express oil change went smoothly. Enjoyed the new waiting room area. Couple issues with the actual oil change but nothing major. Enjoyed the new waiting room area. Couple issues with the actual oil change but nothing major. More

Excellent customer service! ! Speedy’and great location! Service advisor did a nice job!! I always come to this dealership for service!! ! Speedy’and great location! Service advisor did a nice job!! I always come to this dealership for service!! More

Charge for repair was significantly higher than quoted. Told it would be $175 to diagnose and charged me $300! Got in my car and it smelled like smoke. Told it would be $175 to diagnose and charged me $300! Got in my car and it smelled like smoke. More

Poor overall service department. Lack of follow through. High prices backed up by low quality Lack of follow through. High prices backed up by low quality More

Shawn was courteous and very professional. He made sure that the work being done to my vehicle was done correctly and to my satisfaction. Excellent experience! He made sure that the work being done to my vehicle was done correctly and to my satisfaction. Excellent experience! More

I only take my Chrysler 300c to this place, because they know what they are doing. And they do it right. know what they are doing. And they do it right. More

Ever since I got my oil changed I’ve had a leak and came out to today to oil in the garage. out to today to oil in the garage. More

I have been a customer for the last 12 years. William is the first rude and disrespectful person I have dealt with. He would take no responsibility for messing up my vehicle after a simple batter William is the first rude and disrespectful person I have dealt with. He would take no responsibility for messing up my vehicle after a simple battery change and tried to make me pay for the damages done to my vehicle. He was very hard to communicate with. Out of 5 texts I sent he responded to one. It was no easier to communicate through the phone. I am not sure if he is just disrespectful to women or if he treats all his customers this way. Once my vehicle was fixed I contacted William's manager, Jacob Todd, who was very pleasant to deal with. He helped turn my negative experience into something positive. More

Not to thrilled. ..... bought a car brand new last year. Just to find out when it messes up that I don't get a loaner. Especially when I asked first if I'd get a loane ..... bought a car brand new last year. Just to find out when it messes up that I don't get a loaner. Especially when I asked first if I'd get a loaner yesterday I was told yes. Then after he asked me if I could leave it to further diagnose he told me no loaners. For a problem that has never happened till I took it here for an oil change More

Kayla let me know what was needed and an approximate cost. When the part came in earlier than expected, she called me back to come in early since she knew my time was limited. cost. When the part came in earlier than expected, she called me back to come in early since she knew my time was limited. More