Olathe Toyota

I went to test drive a used Toyota Camary, we already had a Sienna and also purchased the minivan from them 4 yrs ago. I was thinking practical and was going to settle for the Carmary. I had just got done te a Sienna and also purchased the minivan from them 4 yrs ago. I was thinking practical and was going to settle for the Carmary. I had just got done testing a VW Jetta, and wanted to drive a car that was similar year and price, I did not care if it was the same model family. Luckily, they had a 2007 model priced within $50 of the Jetta. The salesman, Mike, asked what we were looking for and told him we were interested in a Camary. Asked if this was our first Toyota. 1st ding against him, he saw us driving a TOYOTA. He was standing 20 feet from the car. Mike then asked if we had looked at anything else, told him VW Jetta. 2nd ding against him, said "It's a no brainer, I was at the right place". Wow, I think he just called me stupid. He then asked what I wanted to accomplish, told him I wanted a car for the next 10 years, as I don't buy cars that often. 3rd ding against him, he said "The Jetta would never make it and the Toyota was far superior". I found it funny that he was bashing the car based upon VW issues between 2001 - 2005. Having purchased a Toyota here previously, I was hoping to get a salesman that would know the car in and out, as it was a Toyota. Again I was disappointed, just like the last time. They never seem to know the specifics of all the bells and whistles. They always rehash the "Lifetime Warrenty" and Toyota record, at least that is what I heard on my test drive. I am glad I past them up and went with the Jetta, the Jetta salesmen, knew what he was talking about and was honest about the issues with the 2001 - 2005 Jetta models and told us to steer clear of them. It really is amazing the car buying experience that I had with my n More

every visit we were great in a timely manner. never presurred to buy anything. All questions answer, if answer not know it was researched to get the correct one. remember customer & our needs. Delivery presurred to buy anything. All questions answer, if answer not know it was researched to get the correct one. remember customer & our needs. Delivery of car was a fast transaction. More

From the outset to purchase the new car, the folks at Olathe Toyota were wonderful. They were very fair in their offer on my trade as well as the price of the new car with never putting any pressure on Olathe Toyota were wonderful. They were very fair in their offer on my trade as well as the price of the new car with never putting any pressure on us to purchase. They walked us through the new car and all its options, helped get the blue tooth set up and explained the possibility of addtional products for the car with out any pushiness or pressure to purchase them. They made buying a new vehicle pleasurable and exciting. We love our new Toyota Camry. More

Brian helped me get into a used toyota tundra. My goal was to get out of my current car and back into a truck. Over all Brian was successful in doing so. I think the overall price, including interest, t was to get out of my current car and back into a truck. Over all Brian was successful in doing so. I think the overall price, including interest, there could have been a better deal. Also, it was nice getting some numbers up front and quickly, however once the buying process actually started, it was drawn out, over 4 hours the 1st day and 2nd day 2 hours. But overall I am happy with Olathe Toyota. More

All people I came in contact with were professional and very pleasant. bob Tucker was fabulous and I will recommend him and this dealership to anyone that is looking for a vehicle. This is the second veh very pleasant. bob Tucker was fabulous and I will recommend him and this dealership to anyone that is looking for a vehicle. This is the second vehicle that I have purchased from this dealership and I will stick with them. More

from the time I walked in, the sales, financing, and everything was great! My sales guy knew the scion...and my financing was a breeze and even got me a rebate! everything was great! My sales guy knew the scion...and my financing was a breeze and even got me a rebate! More

Car buying experience was very easy and low pressure. I had a variety of questions regarding three separate vehicle models and my questions were answered in an up front and factual manner. When I needed i had a variety of questions regarding three separate vehicle models and my questions were answered in an up front and factual manner. When I needed information or wanted a test drive, someone was available to handle it and when I just wanted to look things over on my own I was left alone to sit in the vehicle and look things over and talk about them with my wife. This made the overall experience a very simple and comfortable one for me. More

We checked around online for SUVs and were looking at a Highlander as one option. Not only were we impressed with the vehicle itself, but we enjoyed our experience at Olathe Toyota. We were never pressur Highlander as one option. Not only were we impressed with the vehicle itself, but we enjoyed our experience at Olathe Toyota. We were never pressured by the salesman we worked with. He was very helpful, and respectful - even to our energetic boys! The rest of the team that we worked with were very easy to work with. Everyone simply wanted to make sure that we had a good experience. I've worked with a lot of salespeople over the years, and everything was above my expectations. More

If you are going to buy a car or truck this needs to be your only stop. Its a fantastic place. From the moment you get there and from then on. The service is next to none. They are friendly and make you fe your only stop. Its a fantastic place. From the moment you get there and from then on. The service is next to none. They are friendly and make you feel like family. More

I bought 2 new cars from Olathe Toyota. One of my brand new car got involved in accident. I got it repaired from other Toyota dealer as Olathe Toyota does not have body shop. When I wanted to trade in the new car got involved in accident. I got it repaired from other Toyota dealer as Olathe Toyota does not have body shop. When I wanted to trade in the car involved in accident, they are giving me $10K (KBB value of non-accident is $22K). When asked in writing so that I can use it with Insurance company and trade in the car for $10K. They guy refused to give me in writing saying that he does not have time if I use the paper for litigation. He does not have time for his old customer? I think he just wanted to get a huge profit by offering very low price. Bad customer service. They definitely have lost a repeat customer. More