Olathe Toyota
Olathe, KS
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I have went to this dealer for 20 years and Im havingbtrouble getting what I want but I been explained it from many people and kinda get it but after today talkingnto Kendall new car manager i ha havingbtrouble getting what I want but I been explained it from many people and kinda get it but after today talkingnto Kendall new car manager i have no use for them at all he was rude disrespectful and I really dont care to step foot on the lot ever again . We was there yesterday the salesman was great but while there we seen them run someone car into big yellow post like it wasn't nothing and the person who takes your car a drive to tell you what they will give you this guy curbed the tires bad back up ended up on the top of the curb it was so unprofessional thing I ever seen More
On April 30, 2026, I noticed a voltage malfunction warning on my 2017 Toyota Highlander, possibly related to the alternator or battery. I went to Olathe Toyota, my regular (home) dealership, and spoke warning on my 2017 Toyota Highlander, possibly related to the alternator or battery. I went to Olathe Toyota, my regular (home) dealership, and spoke with a service advisor. I explained everything in detail and showed him all the warning messages displayed on my vehicle’s screen. He told me they were unable to fix my car at that time and offered to schedule an appointment for another day. I then asked him whether he believed the car was safe to drive, and he said yes. Hearing that gave me some confidence, so I agreed to schedule the appointment for a later date. However, when I returned to my car, it would not start at all. Fortunately, a technician kindly helped me by charging the battery so I could get the car running again. Even after that, the same warning messages were still showing, indicating that the issue was serious and potentially unsafe to drive. That technician then introduced me to another excellent service advisor, Adam White. After seeing the situation, Adam immediately recognized that it was not safe for me to drive the vehicle and made sure I did not leave in a dangerous condition. I am writing this comment to express my sincere appreciation for Adam White’s professionalism and care. At the same time, I hope the first service advisor I spoke with will be more careful in handling situations like this in the future, as they directly affect customer safety. More
Been coming here for decades and bought 4 new cars here. we’re done because the service center has gotten so bad (and expensive - shop around!). This last visit, i took my truck in for service and dro here. we’re done because the service center has gotten so bad (and expensive - shop around!). This last visit, i took my truck in for service and dropped it off. they said they would call me when it was done and never called. Showed up shortly after 5 and found them closed. Called and talked to some sales manager and was able to come in the next day to get it. but without the threat of me just coming to get it anyway, I would have been stuck til Monday. Also they wrote down my card info. Yikes! PCI violations? The service department never once called me back to apologize or even acknowledge what happened. They’ve really gone down hill the past few years. I would recommend going to legends toyota if you have to get toyota service and staying away from this place. More
We purchased a used Toyota Highlander a couple weeks ago. Bryant Madden greeted us and showed us immediately what we were looking for. He didn't pressure us and was very pleasant to work with. We are enjoyin Bryant Madden greeted us and showed us immediately what we were looking for. He didn't pressure us and was very pleasant to work with. We are enjoying our Highlander very much! Daniel in finance was also great to work with. More
Don’t ever buy a used car at this dealer, crooks. Sold me a slightly used car and assured me they had inspected it, and it was safe. Within days, I gave them an opportunity to fix it multiple time Sold me a slightly used car and assured me they had inspected it, and it was safe. Within days, I gave them an opportunity to fix it multiple times. They would not fix a rear defroster and an obvious safety issue for our child’s first car. Said the rear defroster was broke, and the window would need to be replaced. They straight lied, then did not make it right. More
Very disrespectful and patronizing. Karvin Karlin laughed at the idea of me trading in my vehicle. I was about to spend $25,000 plus with them but called off the deal. I'll take my busi Karvin Karlin laughed at the idea of me trading in my vehicle. I was about to spend $25,000 plus with them but called off the deal. I'll take my business elsewhere. More
I’m leary of service departments at dealerships, but Matt, my service coordinator, took all that doubt away. Worked extra hard to get the parts in and got my car done a day early. Great shuttle service Matt, my service coordinator, took all that doubt away. Worked extra hard to get the parts in and got my car done a day early. Great shuttle service also! Everyone great to work with! More





