Olathe Toyota - Service Center

Exceptional experience I usually attended another toyota dealership closer to the MO/KS state line because its a little closer to me, but i had the opportunity to visit Olat I usually attended another toyota dealership closer to the MO/KS state line because its a little closer to me, but i had the opportunity to visit Olathe toyota a few weeks ago in search of parts for my '03 car and I had the best expereince with Derek in Parts. He provide me so much valuable information and suggestions on how to take care of my convertible top, and how to take care of different components to make them last longer and work better. I returned to Olathe again today and although Derek wasnt working I was treated equally as well and purchased additional parts I needed to replace. I know I have the choice to visit several Toyota dealers in the area, but I am making Olathe my new 'home' because I really appreciated the care, guidance and serived I received from Olathe Toyota, and I will refer others as well. I appreciate your commitment to excellence - Thank you - Ted Blackwell More

Shannon sold me my last two Toyotas, and is very friendly, dependable, and knowledgeable. I highly recommend her for your sales representative. She always makes it a point to drop in and. visit me w friendly, dependable, and knowledgeable. I highly recommend her for your sales representative. She always makes it a point to drop in and. visit me while I am waiting at the dealership for my regular car services. The overall dealership and service departments is great. More

Purchased two Toyotas. 2008 used Highlander, great value, great service, excellent folks. Also purchased 2012 Camry SE new. Wish we would have purchased a XLE but not shown. Current Camry 2012 wa value, great service, excellent folks. Also purchased 2012 Camry SE new. Wish we would have purchased a XLE but not shown. Current Camry 2012 warranty work (loose fendere) sent to Hendrick Toyota and they, Hendrick, wondered why also. Dealership has very nice folks, but we have been handed off twice now on warranty work. Glass replacement on the 2012 Camry (took two visits) and now loose fender to another dealer. My feeling is that you can do much better at another FULL service dealership for value and continued care. More

Friendly, patient, understanding. Family has bought from Shannon for over a decade. I will buy from her until I ever decide to not have a Toyota. There is a new Toyota dealership in Merriam that is bigger t Shannon for over a decade. I will buy from her until I ever decide to not have a Toyota. There is a new Toyota dealership in Merriam that is bigger than Olathe Toyota. I could go there but it's the connection I have with Kenny Thomas Olathe Toyota and with Shannon. Jack who is in the service department is always friendly to answer any questions I may have and is never pushing to make a decision for me. Overall, I will keep coming to Kenny Thomas Olathe Toyota. More

I bought a Toyota Sienna from Shannon Merkel about 3 years ago and she was a very professional sales woman. She helped me pick out the vehicle that I asked her to find and she did just that. Since I years ago and she was a very professional sales woman. She helped me pick out the vehicle that I asked her to find and she did just that. Since I bought the Toyota Sienna from Shannon, she has followed up on my car needs. I was in for service this morning and Shannon was there to help me if I needed anything on my visit with the dealership. When I buy another Toyota, I will definitely look for Shannon Merkel to help me find a car. Gary Johnson More