Old Orchard Nissan
Skokie, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Service excellent. Time waiting? Acceptable. Attention? Very professional . Installations? Clean and comfortable. Service details? Clear and specific. Time waiting? Acceptable. Attention? Very professional . Installations? Clean and comfortable. Service details? Clear and specific. More
When I drove in initially I was not acknowledged. although one agent was fiddling with his phone and the other was with a customer. Gary quickly finished with the customer he was attending to attend although one agent was fiddling with his phone and the other was with a customer. Gary quickly finished with the customer he was attending to attend to me as soon as possible while the other guy didn’t even bother. I went in for an oil change and tire rotation. Unfortunately the tech that serviced my vehicle did not do the tire rotation. I brought it to Gary’s attention and he addressed it right away. Sadly oversights like this start to lead to mistrust. Lack of confidence in a service center for your vehicle is not a small issue. I do have to acknowledge Gary for his commitment to great service and the customers satisfaction. He is always prompt, friendly, and knowledgeable. He always makes sure that everything is top notch before I drive off and that’s why I continue to use this service center. More
Service was great. I needed a loaner car and they accommodated. I just wish that after all the money I paid that I’d at least get a car wash. I needed a loaner car and they accommodated. I just wish that after all the money I paid that I’d at least get a car wash. More
Outstanding service all around. Needed front end work done and an oil change. came in with no appointment and had to be at work. Totally accommodated me and got the job done in a ti Needed front end work done and an oil change. came in with no appointment and had to be at work. Totally accommodated me and got the job done in a timely fashion. More
The prices are lower compared to other dealerships. The staff are kind, courteous, and knowledgeable. The service overall was excellent. In particular Kasper and Chistopher were amazing. The staff are kind, courteous, and knowledgeable. The service overall was excellent. In particular Kasper and Chistopher were amazing. More
Lacks customer service and suggests unnecessary repairs. I had a loaner and was NOT notified my card was ready. Next day I get receive a call that I need to return the loaner call with an an attitude. I I had a loaner and was NOT notified my card was ready. Next day I get receive a call that I need to return the loaner call with an an attitude. I made me feel that I was keeping the car on purpose. The loaner call was on the garage and not used. More














