Old Orchard Nissan | Page 19

I had a great experience, start to finish, getting a recall part replaced at this dealership. I called to make an appt and was able to get it in the next day. The team allowed me to leave my car for a f recall part replaced at this dealership. I called to make an appt and was able to get it in the next day. The team allowed me to leave my car for a full week (even though service only took a few hours) since I was going out of town, which was sooo helpful. The team texted me directly when it was done and confirmed that I was all set to leave my car there safely until I returned. When I picked it up, they promptly gave it a car wash and I was on my way. Everyone was really kind and efficient and it was the best experience I've had at a dealership, which was a relief. I'd return for future service needs. More

Nissan has a very professional group of employees. Bindi was especially kind and patient. He explained the work that was being done in terms that I could understand. The prices were very reasonable. I Bindi was especially kind and patient. He explained the work that was being done in terms that I could understand. The prices were very reasonable. I recommend Old Orchard Nissan. More

It was amazing. Bindi, my advisor went above and beyond for me. I am so thrilled because she made things seamless for me. The communication was top notch and she ans Bindi, my advisor went above and beyond for me. I am so thrilled because she made things seamless for me. The communication was top notch and she answered all of my questions. More

The service provided was at an excellent level. The communication between me and the representative of the service provider was smooth and comfortable. All the services I ordered were completed qui The communication between me and the representative of the service provider was smooth and comfortable. All the services I ordered were completed quickly and with high quality. I never had to call because all communication went smoothly through the website, text messages and e-mail, and so every time I have used the service of Old Orchard Nissan. It works for me because I can't always make or receive calls. More

They called me about two weeks ago. My airbag needed to be replaced, as it became defective over time. Old Orchard Nissan was able to take out my defective one, and install the new airb My airbag needed to be replaced, as it became defective over time. Old Orchard Nissan was able to take out my defective one, and install the new airbag. The first appointment was rescheduled as something came up on their end, but nothing delayed the second appointment. The entire removal & install took 5 minutes or less. Great service. More

Picked up my car at the time I was told it would be. Did not wait long till I received results from the diagnostic test Picked me up promptly after the call . Very easy appt. Did not wait long till I received results from the diagnostic test Picked me up promptly after the call . Very easy appt. More

Everyone there was very helpful, kind and knowledgeable. They got me scheduled, repaired and back in my truck in one day. They got me scheduled, repaired and back in my truck in one day. More

Service writer was great with handing the check in and the process while my vehicle was being serviced. The continued updates was phenomenal and assured me what was going on thru the whole time my vehicle the process while my vehicle was being serviced. The continued updates was phenomenal and assured me what was going on thru the whole time my vehicle was being serviced. More

Mary was fantastic with my vehicle this morning! She took great care in diagnosing the issue with my car and fixed it quickly. Her customer service was great, the service and the wait were quick and She took great care in diagnosing the issue with my car and fixed it quickly. Her customer service was great, the service and the wait were quick and painless, and I’ll definitely return. Thank you! More

A big thank you to entire staff, especially Dario in sales and Gary in finance. From the start to the end of the sales process was stress free! sales and Gary in finance. From the start to the end of the sales process was stress free! More