Old Orchard Nissan

I bought a new SUV, expecting it to easily accommodate my child seat, but the mounting points turned out to be non-standard. The next day, I returned to the dealership, and my manager called in an accessory child seat, but the mounting points turned out to be non-standard. The next day, I returned to the dealership, and my manager called in an accessory specialist. The specialist not only found and provided the correct adapter, but also helped me install it correctly, completely solving my problem. More

01/24/2026… Stay Away from old orchard Nissan ! ! Stopped by to trade my Jeep for another car that they had listed. The Jeep is a 2025 Wrangler (gas not hybrid) with 3.5k miles ($52k msrp new). I kn ! Stopped by to trade my Jeep for another car that they had listed. The Jeep is a 2025 Wrangler (gas not hybrid) with 3.5k miles ($52k msrp new). I knew going in that the jeep is worth $35-$37k. That’s the kbb/carfax/mmr and what Carvana/carmax and 3 other dealers offered me. This joke of a dealership tries to offer me $23k for my trade. Very shady dealership. I can see how they can take advantage of someone who doesn’t know their car value. More

Tried to get the total price for truck listed on cars. com, but 2 separate salespeople said they could not give me the price & that I would have to travel to the dealership (I'm more than 12 hrs away) to g com, but 2 separate salespeople said they could not give me the price & that I would have to travel to the dealership (I'm more than 12 hrs away) to get the price...seams very shady and after reading all the bait & switch reviews I would agree. They reply they would like to be price transparent, but they are the opposite More

Thank you Bindi for taking care of my oil change. Always pleasure to visit service. Always pleasure to visit service. More

The service center here does what I need done without over charging. Always appreciated. Thank you. over charging. Always appreciated. Thank you. More

Knowingly trying to sell a car with FALSE mileage. Their tactics are unethical and illegal. Please see all the other reviews on deceptive "bait and switch" practices which I experienced fully. Even Their tactics are unethical and illegal. Please see all the other reviews on deceptive "bait and switch" practices which I experienced fully. Even after this horrible experience I negotiated a price, only to be provided with a CarFax report showing mileage inconsistency. They claimed no knowledge of this, despite providing me with the report. When challenged, they claimed miles vs. kilometers conversion despite the car having been sold entirely within the US. And even so, the conversion was incorrect. I expect them to respond to this post with an apology as they have to all the other negative posts. I will consider their apologetic response as seriously as I take their honesty and adherence to ethical business -- not at all. More

Everyone is service is so polite and let's me know everything step by step along with the cost. everything step by step along with the cost. More

Thank you guys for getting the rear end replaced on my truck. I didn't want to do it but it was needed. truck. I didn't want to do it but it was needed. More

The management at Old Orchard Nissan was incredibly flexible, allowing me to bring my dog ​​with me while I was shopping for a car, and provided expert assistance in choosing a model with a low-mainten flexible, allowing me to bring my dog ​​with me while I was shopping for a car, and provided expert assistance in choosing a model with a low-maintenance interior. I highly recommend this dealership for its commitment to problem-solving, even in challenging situations. More

Stopped by to get my brakes checked as they were squealing loudly. Mary helped get me new pads and machined rotors. squealing loudly. Mary helped get me new pads and machined rotors. More