Old Orchard Nissan

If you go in to the service department, ask for Linda. You can explain to her the issue with your car and she tells you what's wrong and when the mechanics do diagnostics you can confirm that what she tol You can explain to her the issue with your car and she tells you what's wrong and when the mechanics do diagnostics you can confirm that what she told you is true. She's on top of the issue and responds quickly to emails and phone calls providing you with updates. Her customer service goes beyond expectations and she always goes the extra mile by making it up to you if something goes wrong. Thanks Linda! More

We were passing through on a roadtrip and had a sudden failure from the windshield wipers on our Armada. Called Old Orchard Nissan while on the road and they had the parts to fix things. It didn’t phase t failure from the windshield wipers on our Armada. Called Old Orchard Nissan while on the road and they had the parts to fix things. It didn’t phase them that we were passing through and in a hurry. They got us fixed and on the road in minutes. Thankful for their inventory preparedness and team to get us going without an appointment booked well in advance. Very friendly staff. More

Great service! !!! 1st time using Old Orchard Nissan. Very Satisfied with the service, will use them again. The workers were very knowledgeable and friendly. !!! 1st time using Old Orchard Nissan. Very Satisfied with the service, will use them again. The workers were very knowledgeable and friendly. More

I’ve been a customer of Old Orchard Nissan since 2016 to get service and regular maintenance. Today, my experience with Mary has been the greatest customer service experience, I’ve had at a car dealership. get service and regular maintenance. Today, my experience with Mary has been the greatest customer service experience, I’ve had at a car dealership. I own a Mercedes and Cadillac and have been to each of those dealerships and have not received the service Mary provided me today. I look forward to my next service and hope Mary is available to take care of me again. More

We had a pleasant experience working with Kasper. He advocated for us in a professional way so that we were able to walk out with the vehicle that we wanted at a manageable price point. Highly recomm He advocated for us in a professional way so that we were able to walk out with the vehicle that we wanted at a manageable price point. Highly recommended working with him. More

I want to give a special thanks to service advisor, Mary for her wonderful customer service skills. She showed empathy and a genuine concern while addressing my issues and was able to return my vehicle earl for her wonderful customer service skills. She showed empathy and a genuine concern while addressing my issues and was able to return my vehicle earlier than promised. Your communication skills were impeccable from start to finish. This has by far, been my best experience at a dealership service center. Thank you so much Mary. More

Linda helped us with our recall and it was so easy. She kept us updated and even got us a rental. She's the best advisor I’ve had in a long time. She’s amazing. She kept us updated and even got us a rental. She's the best advisor I’ve had in a long time. She’s amazing. More

Recently worked with Bindi in service. He was very friendly and communicated with me throughout the whole process. My car is running great now, thank you! He was very friendly and communicated with me throughout the whole process. My car is running great now, thank you! More

Great experience in the service department. Linda was very friendly, but didn't try to sell me a bunch of work. My car was fixed promptly. Thank you! Linda was very friendly, but didn't try to sell me a bunch of work. My car was fixed promptly. Thank you! More

If you are looking for a place to care for your vehicle, you need to try Old Orchard Nissan. I have been having my Armada serviced there for several years. The service department is very professional. Recen you need to try Old Orchard Nissan. I have been having my Armada serviced there for several years. The service department is very professional. Recently our vehicle needed to kept for a couple of days, but we had work that needed to be done. The Service Manager arranged a loaner vehicle to allow us to get our work completed. Our experience at Old Orchard Nissan has made us loyal customers. More