Old Orchard Nissan

Had a great sales experience with Dario when we purchased our new Sentra, smooth transaction from beginning to end our new Sentra, smooth transaction from beginning to end More

Just wanted to give a quick thank you to Dario and the entire staff at Old orchard nissan, great friendly staff, and Dario was a pleasure to work with, we love our new Sentra! entire staff at Old orchard nissan, great friendly staff, and Dario was a pleasure to work with, we love our new Sentra! More

Had a wonderful experience when we purchased our new road with Dario, we highly recommend Old orchard Nissan with Dario, we highly recommend Old orchard Nissan More

Drive 90 minutes for a car that wasn’t on the lot. Came back again for a truck advertised as $30,602, their actual price? After waiting 45 minutes for them to get the truck, I test drive it, ok, let Came back again for a truck advertised as $30,602, their actual price? After waiting 45 minutes for them to get the truck, I test drive it, ok, let’s go make the deal, I’m paying cash. The actual price? $40,000! Somehow, all of the “rebates and discounts” didn’t apply, we were right back to MSRP. I tried dealing with them in good faith, what a joke. I will tell everyone I ever deal this this is a xx dealership. More

I don’t usually leave negative reviews but this experience was extremely disappointing. I was told by Candice that while the trim I originally inquired about was not available yet they had a compar experience was extremely disappointing. I was told by Candice that while the trim I originally inquired about was not available yet they had a comparable vehicle on site for me to see. She even encouraged me to ask for Eric once I arrived and a product specialist would show me the car. After driving 45 minutes I arrived only to find that not only the two vehicles she referenced weren’t available, all four vehicles in the system that showed availability weren’t actually at the dealership. To make matters worse the specific vehicle I was interested in had just arrived but had a dead battery and was not drivable. I spent over 30 minutes sitting in the dealership for no reason. It should not be the customer’s responsibility to make sure cars are available and ready to test drive. This was an absolute waste of my time and I will be taking my business elsewhere to a nearby Nissan dealership. More

BAIT AND SWITCH Was told cash/check was preferred from an out of state buyer (they don't take out of state checks, and charge $3k for cash transactions anyway), forced to finance, worn rotors on a vehicle an out of state buyer (they don't take out of state checks, and charge $3k for cash transactions anyway), forced to finance, worn rotors on a vehicle with 14k miles (how did that happen?), after hours of negotiating back to the advertised price financing increase the price by $11k. Don't waste your time! More

This place is run by liars and thieves. I went in to buy a used 2023 Ford F150 for the internet advertised price of $43k… and was ready to write the check… when the corrupt salesperson, M I went in to buy a used 2023 Ford F150 for the internet advertised price of $43k… and was ready to write the check… when the corrupt salesperson, Mustafa Sidiqian said their best price (pre-tax) was now going to be $7k above what they advertised. The were trying to add in false things like factory options to the listed used car price… ridiculous. Huge waste of my time visiting these idiots… I recommend everyone stay away from this stereotypical sleazy dealership. Huntley Ford should be ashamed to have this dealership in their family!! More

RUN AWAY from attempting to do business here. Dealership tries to add a ridiculous amount of "fees" to their advertised price. They added over 11K in unnecessary fees to a 25K purchase. Walked Dealership tries to add a ridiculous amount of "fees" to their advertised price. They added over 11K in unnecessary fees to a 25K purchase. Walked away from the dealership for the first time in over 30 years of car buying! The worst and shadiest dealer I have ever attempted to work with! More

Beware of Hidden Fees and Shifting Numbers My recent experience buying a used car from this dealership left me deeply disappointed. What looked like a straightforward deal turned into a frustrating less experience buying a used car from this dealership left me deeply disappointed. What looked like a straightforward deal turned into a frustrating lesson in why you need to scrutinize every line on the paperwork. Several charges were added that didn’t make sense, including a “tariff adjustment” and “transportation service fee” that added thousands to the price. These were never clearly explained and felt completely unnecessary. On the trade-in side, they initially undervalued my vehicle by nearly $4,000 compared to CarMax. Only after I pushed back did they agree to match the offer. Even then, the worksheets they presented had repeated errors: the sales tax was calculated incorrectly, and the trade-in credit wasn’t applied properly. The most concerning part came later. When reviewing the final signed documents, I found that my trade-in value had been reduced by $1,000 without my knowledge. The total I paid didn’t change, but they manipulated the numbers in the background — something I was not informed of during the process. This kind of practice doesn’t feel like an honest mistake. It feels like intentional misrepresentation. For a purchase as significant as a car, I expected professionalism and transparency. Instead, I walked away questioning the integrity of the entire process. If you’re considering buying here, I strongly recommend reviewing every worksheet, verifying all calculations, and not accepting vague fees. Don’t rely on verbal assurances — make sure everything is spelled out in writing before signing. After leaving my first review, the dealership responded publicly and encouraged me to reach out to resolve the issue. I did reach out, but they never responded to me directly. That makes their “we care about transparency” response feel more like damage control than a genuine attempt to fix the problem. More

This dealership uses the old bait and switch to get you in the door, then hit you with a $2,500 service/transportation fee with no real explanation. I've been buying cars for over 45 years and have never d in the door, then hit you with a $2,500 service/transportation fee with no real explanation. I've been buying cars for over 45 years and have never dealt with a more unethical group in my Life..... More