
Ole Ben Franklin Motors
Knoxville, TN
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Well I purchased my car almost 2 years ago, when I got it the check engine light popped on, they said it’s a sensor we will fix it..well they never did. I took it back on two separate occasions and it’s stil the check engine light popped on, they said it’s a sensor we will fix it..well they never did. I took it back on two separate occasions and it’s still but was not fixed. They then informed me that they are warranty that I purchased may not cover it..so long story short my car is sitting needing a motor. I’ve paid over 7 grand in car payments and I owe 9 grand more. Thanks for nothing. Now I’m a single mother whose now fighting with the warranty will people, I’m paying for my third week for a rental car. I am so disappointed. I don’t know how you can sleep at night knowing that people depend on your business to sell decent vehicles. More
I bought a Toyota off this place yesterday. Cj Williams was my sellsman. Cj can get it done best car buying experience of my life and I have bought many vehicles . I got the exact deal I wanted Cj Williams was my sellsman. Cj can get it done best car buying experience of my life and I have bought many vehicles . I got the exact deal I wanted and they treated me like a friend. Highly recommend. More
I just buy a truck diesel the guy help me to buy the truck is nice he can help to buy a truck ask for rashid bailey 👍🏻 truck is nice he can help to buy a truck ask for rashid bailey 👍🏻 More
I had the privilege of working with Jacob Shelton at Ole Ben Franklin during my recent purchase there. He was knowledgeable, patient and very professional. I recommend that if you ever buy a car there to Ben Franklin during my recent purchase there. He was knowledgeable, patient and very professional. I recommend that if you ever buy a car there to use Jacob Shelton to make your experience as pleasurable as buying a car can be. More
Went a couple of places to get a jeep and no luck Jamie Eady went above and beyond to get us the best deal would could and done it right the first time no issues definitely go back again for a repeat custo Eady went above and beyond to get us the best deal would could and done it right the first time no issues definitely go back again for a repeat customer 10 out of 10 recommend More
Used car I purchased broke down within a week and now no one at the dealership will talk to me. The first payment wasn't even due before it stopped running. one at the dealership will talk to me. The first payment wasn't even due before it stopped running. More
Great experience. I worked with sales rep, Jeremy Davis, who was a pleasure. He's patient and was there to answer our questions. Shopping for a car can be stressful but we were made to feel comfortable and who was a pleasure. He's patient and was there to answer our questions. Shopping for a car can be stressful but we were made to feel comfortable and welcomed. We didn't feel pressured and was very satisfied with the service we received. Yes I would recommend them. Go see Jeremy. He'll get you into a car that you will be very happy with! More
Good people to deal with !! This is the place to go!! Ray Gilmore was very helpful and good to work with in getting my daughter her first financed car. Gilmore was very helpful and good to work with in getting my daughter her first financed car. More