Ole Ben Franklin Motors
Knoxville, TN
Filter Reviews by Keyword
By Type
Showing 372 reviews
Great service The service was good and they had a great selection of cars to choose from. The whole process was fast and easy. My wife and I got the perfect vehicle The service was good and they had a great selection of cars to choose from. The whole process was fast and easy. My wife and I got the perfect vehicle for our growing family. More
Car shopping I had a wonderful experience at ole ben Franklin motors with Nate MCcawley. He was so helpful and friendly! I really appreciate the fact that he wasnt I had a wonderful experience at ole ben Franklin motors with Nate MCcawley. He was so helpful and friendly! I really appreciate the fact that he wasnt overbearing and pushy, he also answered all my questions. Thanks so much! More
Needed spare car to get one fixed. Helpful when I didn't have the paperwork with me and were able to get it anyway how have car to drive while truck is repaired! Helpful when I didn't have the paperwork with me and were able to get it anyway how have car to drive while truck is repaired! More
Great place to buy a car Every one was friendly especially mims and Bridget found the autos we wanted gave us a good trade in price for ours we like them so much we bought 3 a Every one was friendly especially mims and Bridget found the autos we wanted gave us a good trade in price for ours we like them so much we bought 3 autos in less than 2 weeks they greeted us by name the second time we went in . Loved to joke around with them . They said we were there favorite customers. And when I'm in need for a nother on that's where I will go. More
Amazing customer service!! My husband and I were needing a reliable vehicle for him to make it to work and to drive our kids around. We had contacted a few dealerships and Old B My husband and I were needing a reliable vehicle for him to make it to work and to drive our kids around. We had contacted a few dealerships and Old Ben Franklin was the quickest to respond and the most eager to help. Our sales lady Raven was absolutely WONDERFUL!! She went the extra mile was able to get my husband financed thru a bank and we drove away in the nicest vehicle we have ever driven. I recommend Ben Franklin to anyone who asks us where we got our fancy car. More
Thelma's Review Ole Ben Franklin Motors employees were excellent to work with and were very attentive to my needs. I feel that I could refer all my family and friends Ole Ben Franklin Motors employees were excellent to work with and were very attentive to my needs. I feel that I could refer all my family and friends to trade with this company. More
Very personal and welcomed by Daniel Ellis Daniel Ellis is very friendly and helpful and made us feel better about our perchase . would definitely recommend this dealrship due to the friendly a Daniel Ellis is very friendly and helpful and made us feel better about our perchase . would definitely recommend this dealrship due to the friendly atmosphere Daniel showed to us More
Car shopping Large selection of 🚗 to choose from. Daniel Ellis is a good person to deal with. Very friendly and out going personality made this first time exper Large selection of 🚗 to choose from. Daniel Ellis is a good person to deal with. Very friendly and out going personality made this first time experience with the dealership a good one would definitely recommend friends and family here . More
Such wonderful people I recently wrecked my car and needed a new one ASAP. I was nervous about being pushed into something I didn't want because of the situation I was in. I recently wrecked my car and needed a new one ASAP. I was nervous about being pushed into something I didn't want because of the situation I was in. Luckily, I stopped at Ole Ben Franklin Knoxville first. The manager, Toby, was absolutely wonderful at explaining the process and making me feel comfortable with my purchase. My sales person, Harry, was beyond helpful letting me drive every car on the lot until I found "the one" lol. I am beyond grateful for Ashley, the finance lady, that explained GAP insurance and got me a payment way lower than I expected. The whole process was laid back and stress free. These guys are great! I will recommend them to all my friends! More
EXCELLENT CUSTOMER SERVICE Our sales lady Raven, was absolutely amazing! She went above and beyond to ensure that we left in a reliable vehicle. We were expecting to get a cheap Our sales lady Raven, was absolutely amazing! She went above and beyond to ensure that we left in a reliable vehicle. We were expecting to get a cheap used car and she made it possible for us to be qualified with a bank and start building our credit the right way with a newer vehicle. She was patient with our 6 year old who said," She deserves an A++!" All in all she made the car buying experience as painless as possible and I recommend Ben Franklin to any one who asks where we got our nice car. More