Ole Ben Franklin Motors
Knoxville, TN
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Charles Frazier was so helpful and courteous. Took the time to show and explain everything in detail. I enjoyed working with him and the lovely staff. If you are looking to purchase a car then Ole Ben Fra time to show and explain everything in detail. I enjoyed working with him and the lovely staff. If you are looking to purchase a car then Ole Ben Franklin Motors is the place to do so. I would advise anyone to deal with Charles Frazier when you go into the dealership. Thank You. More
They have always done me right and their salesman Brandon is a great guy very helpful and respectful....he helped get us our third car and it's just what we wanted is a great guy very helpful and respectful....he helped get us our third car and it's just what we wanted More
If I could give 0 stars I would. Save your time money mental health and more. This is just one big ole scam 😂 they selling us junk cars and making us pay their shops to fix em… read well into the review mental health and more. This is just one big ole scam 😂 they selling us junk cars and making us pay their shops to fix em… read well into the reviews do not let them sugar coat their unethical business 👀 More
If I could give absolutely zero stars I would. Been dealing with this dealership and the unsafe vehicles they sell for almost 5 months with little to no communication at all unless you show up at the d dealing with this dealership and the unsafe vehicles they sell for almost 5 months with little to no communication at all unless you show up at the dealership yourself. This dealership is an absolute joke. They make you sign arbitration paperwork because they KNOW the vehicles they sell are all completely run down and have damage beyond anything they are willing to disclose, I’m at car #2 that’s completely unsafe to drive. I KNOW they have gotten away with screwing so many people over because of their little arbitration stint, that makes most people think there is nothing they can do. If you are one of those people please reach out to me; they screwed the wrong people over this time and we will be taking the action needed to put this dealership and their shady ways to an end. More
Shout out to Tj, mims, and finance manager joel, they did what multiple other dealers couldn't do. They put me in a amazing car with only 7,000 miles. If you have bad credit and your having trouble getting a what multiple other dealers couldn't do. They put me in a amazing car with only 7,000 miles. If you have bad credit and your having trouble getting a good car ole ben franklin is the place to go. I highly recommend this car lot to anyone who is looking for a high quality automobile at a fair price. Im looking forward to buying my next car from them. Thank you ole ben franklin motors. More
Robert Latsha was the best! He was very patient with me, didn’t make me feel pressured or uncomfortable whatsoever. I can tell he has been doing this a long time and he is great at what he does! If you shop didn’t make me feel pressured or uncomfortable whatsoever. I can tell he has been doing this a long time and he is great at what he does! If you shop at Ole Ben Franklin, you must ask for Robert!! More
failed to honestly disclose truck's accident history at the time of purchase. When I had two dealers point out the accident and how it was hidden, I called the office multiple times. They refused to retu the time of purchase. When I had two dealers point out the accident and how it was hidden, I called the office multiple times. They refused to return any call and removed my warranty paperwork from my packet. Crooked all the way down. More
Discriminated against me for being native american. I thought deal was final weeks later received a text not a call from them saying it was not! And had to bring it back. They didn't even have nerve to c thought deal was final weeks later received a text not a call from them saying it was not! And had to bring it back. They didn't even have nerve to call me they only had nerve to text . Bad business like behavior. They will scam you ! And here I thought racist people were less . But not the case. More
Would recommend this dealership to anyone interested in a new or used vehicle, Red Jones was my salesman and treated me like a family member.All the staff was very friendly and professional, Red took time to new or used vehicle, Red Jones was my salesman and treated me like a family member.All the staff was very friendly and professional, Red took time to listen to what I wanted,,my down payment and monthly payment, showed me used vehicles and new ones , great job, love my new 2019 Nissan Thanks guys More

