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Olympia Nissan

Olympia, WA

4.5
229 Reviews

2220 Carriage Drive Southwest

Olympia, WA

98502

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Showing 229 reviews

January 05, 2022

Great people, not a bad experience but a added paint protectant was added to the total cost which I rejected. They said it was put on but wasn’t. Cost was $390.00 which they said they would give me thre More

by Bruce.rieker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Flood, Sean Newman, Fianance?
Jan 06, 2022 -

Olympia Nissan responded

Hi Bruce, we certainly don't want our customers to feel this way when they leave our store. We will be forwarding your feedback to our Management team at Olympia Nissan, and someone will be contacting you shortly. Thank you - Sara (in customer service)

November 22, 2021

Superb customer service. Warm smiles and gentle tone. On time service. Bruce was very helpful. I thought I needed services and he helped me to determine what I really needed and what I did not need. More

by softclickscs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce
Nov 22, 2021 -

Olympia Nissan responded

Hello, thank you taking the time to provide our Olympia Nissan your feedback. We are beyond happy to know that working with Bruce Stewart was transparent, hassle free, and we were attentive. We look forward to your next visit. Thank you and drive safe - Sara (in customer service)

November 18, 2021

The service department is thorough, affordable and trustworthy. They have never disappointed in the years they have serviced our vehicles. More

by Larry.dublanko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce and Kallup
Nov 18, 2021 -

Olympia Nissan responded

Hi Larry, thank you for the great five star review. We at Olympia Nissan appreciate you not only for your feedback, though also for your continued efforts in being one of our great valued customers. We look forward to your next oil change, and supplying you another outstanding experience. Thank you - Sara (in customer service)

November 15, 2021

Courteous, communication and no extra add on service. I always take my X-Terra to Olympia Nissan and will continue to do so! More

by Natchristoff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Britney
Nov 15, 2021 -

Olympia Nissan responded

Hello, thank you for the great five star review. We at Olympia Nissan appreciate you not only for your feedback, though also for your continued efforts in being one of our great valued customers. We are so thrilled to know that you recent maintenance on your Nissan Xterra, was just what you needed. Thank you and drive safe! - Sara (in customer service)

October 23, 2021

Service exceeded our expectations! Our Sevice Advisor (Austin) was really knowledgeable, courteous and personable. Also, he was so patient & understanding w/our scheduling situation and accommodated whe More

by J Ueda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin McCoy, Adrian O’Shurak, Zach Bradley, Jenna Myrfield
Oct 25, 2021 -

Olympia Nissan responded

Hello, thank you for taking the time to leave us a fabulous review. We really appreciate you taking the time to give us some feedback on your recent visit to our service center. Our team at Olympia Nissan is happy to hear that you were impressed with Austin McCoy, your Service Advisor, and our services. We’re looking forward to seeing you again soon! - Sara (in customer service)

October 15, 2021

Fast service and courteous staff! They also have a great deal on oil changes when you pay for multiple! More

by tawagner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service maager
Oct 15, 2021 -

Olympia Nissan responded

Hello, thank you for taking the time to leave us a great positive review. We really appreciate you taking the time to give us some feedback on your recent oil change on your Nissan Sentra. Our team at Olympia Nissan is beyond happy to hear that you were impressed with our staff and services. We’re looking forward to seeing you again soon! - Sara (in customer service)

October 05, 2021

Great customer service and very nice workers I love Nissan and would recommend anyone to Nissan thank you for everything you do to help out your customers More

by workmanelizabeth10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin
Oct 07, 2021 -

Olympia Nissan responded

Hi Elizabeth, thank you for taking the time to leave us a super positive review. We really appreciate you taking the time to give us some feedback on your recent service visit. Our team at Olympia Nissan is happy to hear that you were impressed with Austin McCoy and our services. We’re looking forward to seeing you again soon for another outstanding visit! - Sara (in customer service)

October 01, 2021

Bruce Stewart took the time to listen to my concerns about my vehicle and made sure I was satisfied with the work that was done. He also took the time to get me into a loaner vehicle. More

by Mrslindajackson7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Stewart
Oct 01, 2021 -

Olympia Nissan responded

Hi Linda, thank you for taking the time to let us know of your great experience. We at Olympia Nissan are so happy to know that your visit working with Bruce Stewart was transparent, quick and easy. We are here to help our clients every step of the way and we're happy to hear that this dedication shows. Thanks again and drive safe! - Sara (in customer service)

October 01, 2021

James Gazori was me and my husbands car salesman. He did an amazing job and went above and beyond for us. James was not your typical car salesman. He genuinely cared about what was best for us and helped us More

by Logany725
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Gazori
Oct 04, 2021 -

Olympia Nissan responded

Hello, thank you for your wonderful review and choosing Olympia Nissan! We’re happy to hear that you had a great experience working with James Gazori. We hope you and your Husband loves the new vehicle and we look forward to seeing you again soon for your first oil change. Thank you and drive safe! - Sara (in customer service)

September 30, 2021

Great service, polite and knowledgeable. Good communication during visit. Always a pleasure having truck serviced here. More

by andy-appleby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin, Jenn
Sep 30, 2021 -

Olympia Nissan responded

Hello Andy, thank you for the fabulous five star review. We at Olympia Nissan appreciate you not only for your feedback, though also for your continued efforts in being one of our great valued customers. We are very thankful to know that your service visit was all that you needed it to be. We look forward to setting up your next oil change. Thank you - Sara (in customer service)

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