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Olympia Nissan
Olympia, WA
229 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 229 reviews
November 05, 2020
I got a text message claiming a special promotion for 4 I got a text message claiming a special promotion for 4 oil changes. I went in and paid for it. When I went in for the 3rd oil change, they claimed p I got a text message claiming a special promotion for 4 oil changes. I went in and paid for it. When I went in for the 3rd oil change, they claimed promotion was only good for 2 oil changes and 3rd one I would have to pay again. After a lot of hassle, I was able to find the text message and the rep gave me the 3rd oil change for "free" (technically I already paid for it) and said he put in notes so I would not have to go through this for the 4th one. Now I am due for another oil change and they texted me a reminder. I asked them to check and see if they will give me my 4th oil change to avoid in store hassle...They are claiming again that it was only good for 2 oil changes. Waiting to see if they will honor their promotion. More
by encinataman
Employees Worked With
Lynn
Helpful December 16, 2019
All Around Great Experience & Smooth Transaction From the moment I got out of my car to walk in, I was met with a smiling face and an open door. Excellent customer service from everyone - but especi From the moment I got out of my car to walk in, I was met with a smiling face and an open door. Excellent customer service from everyone - but especially the professionals that worked with us being Sales manager Sean Newman, Sales Associate Chet, and Finance Associate Mike! The vehicle was purchased for my daughter and I know she will be safe. Nissan also gave us a great price and free car washes! Would highly recommend Nissan and their professional, no pressure staff! We are happy customers - thank you! :) More
by l.yount
Employees Worked With
Sean Newman, Chet, Mike (in finance)
August 27, 2019
Home sweet home Purchased my baby Maxima here... Been coming here ever since.... Great customer service... They always strive to resolve my issues. I Travel the extra Purchased my baby Maxima here... Been coming here ever since.... Great customer service... They always strive to resolve my issues. I Travel the extra miles to bring her back home... More
by Nursemelody40
Employees Worked With
Bruce
August 05, 2019
Tire rotation I Walked in without an appt. and they agreed to take my car - the car was done, tires rotated, vacuumed and washed within an hour. I Walked in without an appt. and they agreed to take my car - the car was done, tires rotated, vacuumed and washed within an hour. More
by M
Employees Worked With
Bruce and Tessa
August 01, 2019
Quick I was in and out with 25 minutes. The service department is very nice and helpful. My only suggestion fix the DVD player so kids will be able to watch I was in and out with 25 minutes. The service department is very nice and helpful. My only suggestion fix the DVD player so kids will be able to watch movies. More
by Gabby
Employees Worked With
Brandon
July 27, 2019
oil change Staff cordially greeted me when I opened the door. Quickly proceeded to check info and sent my car in for requested work. Finished in no time, incl Staff cordially greeted me when I opened the door. Quickly proceeded to check info and sent my car in for requested work. Finished in no time, including vacuum and wash. Thorough on inspection review. I even got a hug before I left. Love Nossan of Olympia More
by GaryLtd
Employees Worked With
Didnt catch the name but she was great
July 23, 2019
Great service It’s very convenience for customers when needed an oil change. Bruce Titus Nissan in Olympia has Express Service to serve just that purpose, not only It’s very convenience for customers when needed an oil change. Bruce Titus Nissan in Olympia has Express Service to serve just that purpose, not only for Nissan vehicles, Xpress service has also served other brands, like my Toyota Camry. Professional staffs, great service and competitive price, plus courtesy inspection has made them stand out from other places. Thank you for providing such a great place for convenience service More
by Delivery vehicle
Employees Worked With
Service department
July 11, 2019
Excellent My 2017 Nissan Leaf SL needed a software update for the battery management system. They installed the update and even washed my car. Hallie was friend My 2017 Nissan Leaf SL needed a software update for the battery management system. They installed the update and even washed my car. Hallie was friendly and very helpful. Thank you. More
by Willem C. Andree
Employees Worked With
Hallie
July 05, 2019
Sched & Routine Maintanence It’s always easy and convenient around to sched any needed appointments, very accommodating staff. Knowledgeable and courteous staff, with pretty goo It’s always easy and convenient around to sched any needed appointments, very accommodating staff. Knowledgeable and courteous staff, with pretty good turn time given the volume of business More
by MDC
Employees Worked With
Brandon I think his name was
July 01, 2019
Quick, simple, efficient I got in for a quick oil change service. They gave my car a wash and vacuum in addition to a complimentary multipoint check. About an hour later I I got in for a quick oil change service. They gave my car a wash and vacuum in addition to a complimentary multipoint check. About an hour later I got the car back, and I was charged what I was quoted. I don’t think the process can get any simpler. More
by Ayrayray123455
Employees Worked With
Nicole
