One Toyota of Oakland

35K maintenance servicing on 2015 Toyota Camry. Brandon Fitzgerald was my service advisor for the 2nd time in 1 week. Both times, he kept me up to date about the status of the cars being serviced. S Brandon Fitzgerald was my service advisor for the 2nd time in 1 week. Both times, he kept me up to date about the status of the cars being serviced. Since the Camry had over 30K, he suggested services that should be done for a vehicle with this mileage. No hard sell. Just explained in detail why each service was recommended. More

Always professional service guys! I thought I was coming in for my usual 10k oil change and I requested a smog but the service person James recommended my 90k inspection. I was surpris I thought I was coming in for my usual 10k oil change and I requested a smog but the service person James recommended my 90k inspection. I was surprised because at my last service it was not mentioned to me to expect it at my next visit. I like to be informed so I can plan my finances to accommodate the service. James was great at presenting the recommendation but since I have worked with Chase in the past I asked James if he could bring Chase in the conversation, just to validate the need for this recommendation. I have made decisions in the past because I trusted Chase would not steer me the wrong way and his track record speaks for itself. So Chase assured me after breaking down each point of the inspection and I agreed. Another satisfied visit with One Toyota. And I appreciate the recommendation to service my car and keep it running in tip top shape. Thanks James/Chase! You guys rock!! More

A/C problem Problem was diagnosed and fixed. Communication was excellent. Price was too high due to design flaw requiring entire dashboards to be removed to cl Problem was diagnosed and fixed. Communication was excellent. Price was too high due to design flaw requiring entire dashboards to be removed to clear a simple blockage. This is not service center's fault. More

EXEMPLARY! JOHN = Awesome service advisor. I felt very well taken care of.The staff go above and beyond to be courteous and professional. . I will for sure brin JOHN = Awesome service advisor. I felt very well taken care of.The staff go above and beyond to be courteous and professional. . I will for sure bring my business back ...warm inviting lounge environment. More

Brandon was great. One problem was not solved but he is making an effort to address it . So I am coming back on a separate day to address it at no charge One problem was not solved but he is making an effort to address it . So I am coming back on a separate day to address it at no charge More

Great Service They make it really easy to do business with them! The staff go above and beyond to be courteous and professional. I will for sure bring my business b They make it really easy to do business with them! The staff go above and beyond to be courteous and professional. I will for sure bring my business back here again. More

Awesome service advisor!!! Awesome service advisor. I felt very well taken care of. Raymond went out of his way to make sure I got everything I needed taken care of in a short a Awesome service advisor. I felt very well taken care of. Raymond went out of his way to make sure I got everything I needed taken care of in a short amount of time. Very pleasant experience! More

Excellent service with David! My husband and I have been calling around looking for the elusive RAV4 hybrid and got in touch David after 2 weeks of searching. David said he had wh My husband and I have been calling around looking for the elusive RAV4 hybrid and got in touch David after 2 weeks of searching. David said he had what we were looking for on the way and he took a deposit over the phone. It was totally smooth and seamless! He called us when the car came in we took it for a quick test drive and we walked out with the new car two hours later! Would have been even faster but our credit union was out to lunch (literally!) before issuing our approval. Super fast service and a great person to talk to. More

Awesome experience (chase) Spoke with chase over the phone and he was very polite and extremely helpful. Chase had my vehicle fixed in a couple hours and provided outstanding cu Spoke with chase over the phone and he was very polite and extremely helpful. Chase had my vehicle fixed in a couple hours and provided outstanding customer service. Thank you More

James is awesome! James really took the time to listen to my concerns and explain all of the maintenance options with my car. Truly exceptional service. I’ve worked w James really took the time to listen to my concerns and explain all of the maintenance options with my car. Truly exceptional service. I’ve worked with him many times and always leave very satisfied. More