One Toyota of Oakland

06/14/19 Jacky was quick, answered all my questions, and as gave me advice. He was able to take me in even though the cut off time was 4pm. (It was about 3:50p Jacky was quick, answered all my questions, and as gave me advice. He was able to take me in even though the cut off time was 4pm. (It was about 3:50pm when I arrived.) More

Danny was great Danny handled everything properly. Explained the work needed and got into details when I had questions. He also made several suggestions on my 11 year Danny handled everything properly. Explained the work needed and got into details when I had questions. He also made several suggestions on my 11 year old 4Runner. Overall, good experience More

Jacky is just the best!! Jaime recommenced Jacky to me as a great service manager. Jacky has been thorough, kind, helpful and has explained things to me without me having to a Jaime recommenced Jacky to me as a great service manager. Jacky has been thorough, kind, helpful and has explained things to me without me having to ask first. He makes sure the service is finished as quickly as possible. I appreciate his work ethic so much. Thanks, Jacky! More

Best customer service experience I’ve ever had The entire staff had a noticeably high moral and the energy in the place was great. I was greeted by multiple employees on arrival and attended to qui The entire staff had a noticeably high moral and the energy in the place was great. I was greeted by multiple employees on arrival and attended to quickly. Denny took excellent care of me during my visit and I saw other customers receiving similar service. The facility was clean and comfortable for my short wait. I had multiple employees make sure I didn’t need anything while I was waiting. More

Amazing experience at a dealership Pablo Ochoa was so helpful and funny. I really enjoyed our experience would definitely recommend anyone to go see Pablo at one Toyota of Oakland. When Pablo Ochoa was so helpful and funny. I really enjoyed our experience would definitely recommend anyone to go see Pablo at one Toyota of Oakland. When I’m ready to purchase another car I’m definitely going to go see him again More

It took more than a hour for an pik change It took me more than a hour for an oil change and tire rotation and the this is the second time I came here for service they damage my tires and the e It took me more than a hour for an oil change and tire rotation and the this is the second time I came here for service they damage my tires and the employees give a very expensive qout for 1 tire to chage!!! Am not satisfied More

nice customer service and Jacky did provide very nice customer service, and refer lots of nice service plans for my every visit. Thanks for taking so much patience for me Jacky did provide very nice customer service, and refer lots of nice service plans for my every visit. Thanks for taking so much patience for me More

Efficient Now that I have been here a few times, I get the process. If you've never been before, it can be a little confusing. But after you get it, things can Now that I have been here a few times, I get the process. If you've never been before, it can be a little confusing. But after you get it, things can go smooth and they did. Brandon was super nice and did not pressure us to get anything done. I appreciated that. More

James I brought my vehicle in for service after noticing the engine sounded off. James, the service manager quickly identified the issue and said service w I brought my vehicle in for service after noticing the engine sounded off. James, the service manager quickly identified the issue and said service would take a few hours, due to having to remove the engine to fix the issue. James provided a loaner vehicle when he learned, my daughter was leaving for archery camp the following morning and I needed to run a few errands with her. Appreciate James for his thoughtfulness and excellent customer service-which seems to be rare these days. More

Recall service Brought my Prius in for a software update due to a safety recall issue. Service was performed on time along with a complimentary inspection of the car Brought my Prius in for a software update due to a safety recall issue. Service was performed on time along with a complimentary inspection of the car. I was given Lyft rides to my destination and back while service was being done. Everything was very smooth, and I especially appreciate how helpful Brandon Feola was throughout the process. More