One Toyota of Oakland

Friendly and efficient My service visit is always quick and easy and this visit was nothing short of that. Everyone was friendly and helpful in answering my questions and co My service visit is always quick and easy and this visit was nothing short of that. Everyone was friendly and helpful in answering my questions and concerns. More

Great I dropped off my car a day before the appointment my appointment was for 10am i received a call at 7:30am tbe day of appointment that my car was ready I dropped off my car a day before the appointment my appointment was for 10am i received a call at 7:30am tbe day of appointment that my car was ready. This happened a couple of times already. Not saying it will happen to them but maybe it was just my day . More

Engine Light I was worried about the cost, and I’m glad Toyota offered a payment option if I needed. Luckily my issue was resolved and no further services was need I was worried about the cost, and I’m glad Toyota offered a payment option if I needed. Luckily my issue was resolved and no further services was needed. More

Friendly and knowledgable! Albert was such a great help and knew exactly how to help with my car problems. I’ll definitely come back for any car issues! Albert was such a great help and knew exactly how to help with my car problems. I’ll definitely come back for any car issues! More

35K maintenance servicing on 2015 Toyota Camry. Brandon Fitzgerald was my service advisor for the 2nd time in 1 week. Both times, he kept me up to date about the status of the cars being serviced. S Brandon Fitzgerald was my service advisor for the 2nd time in 1 week. Both times, he kept me up to date about the status of the cars being serviced. Since the Camry had over 30K, he suggested services that should be done for a vehicle with this mileage. No hard sell. Just explained in detail why each service was recommended. More

Needed help Stranded at Oakland Airport, they accepted my car late and gave me a loaner and fixed car next morning. James stayed in touch with me through out the Stranded at Oakland Airport, they accepted my car late and gave me a loaner and fixed car next morning. James stayed in touch with me through out the service so I would know what was happening. More

Jacky...Quality,Attention to Detail, and Courtesy One Toyota already had good service, but Jacky was over the top FANTASTIC. He explained everything in detail, he explained changes in procedure the c One Toyota already had good service, but Jacky was over the top FANTASTIC. He explained everything in detail, he explained changes in procedure the company had taken to reduce costs to the client. He forward explained my next two checkups with and the cost, so I would no be surprised at my visits. He even nailed the the time it would be done. He walked me to my car. He is fantastic, knowledgeable and forward thinking when it comes to client expectations. More

A/C problem Problem was diagnosed and fixed. Communication was excellent. Price was too high due to design flaw requiring entire dashboards to be removed to cl Problem was diagnosed and fixed. Communication was excellent. Price was too high due to design flaw requiring entire dashboards to be removed to clear a simple blockage. This is not service center's fault. More

Always professional service guys! I thought I was coming in for my usual 10k oil change and I requested a smog but the service person James recommended my 90k inspection. I was surpris I thought I was coming in for my usual 10k oil change and I requested a smog but the service person James recommended my 90k inspection. I was surprised because at my last service it was not mentioned to me to expect it at my next visit. I like to be informed so I can plan my finances to accommodate the service. James was great at presenting the recommendation but since I have worked with Chase in the past I asked James if he could bring Chase in the conversation, just to validate the need for this recommendation. I have made decisions in the past because I trusted Chase would not steer me the wrong way and his track record speaks for itself. So Chase assured me after breaking down each point of the inspection and I agreed. Another satisfied visit with One Toyota. And I appreciate the recommendation to service my car and keep it running in tip top shape. Thanks James/Chase! You guys rock!! More

Brandon Feola is the best Wouldn’t take our Toyota’s anywhere else. Have purchased 2 cars at One Toyota and we are very happy especially with Brandon at the Service Department. Wouldn’t take our Toyota’s anywhere else. Have purchased 2 cars at One Toyota and we are very happy especially with Brandon at the Service Department. More