One Toyota of Oakland

Great service. Friendly and helpful service representative. Though the wait time was rather longer than usual, I will definitely come back for my next servi service. Friendly and helpful service representative. Though the wait time was rather longer than usual, I will definitely come back for my next service. More

Excellent Very nice thank you good service please send this to.mr email not may phone this is my only comment thank you for the serbive Very nice thank you good service please send this to.mr email not may phone this is my only comment thank you for the serbive More

Repair or Purchase Albert was great, but follow up on his day off was bad. I tried to consider buy vs repair, but sales wasn’t responsive in time, Albert was great, but follow up on his day off was bad. I tried to consider buy vs repair, but sales wasn’t responsive in time, More

Great Experience Great Customer Service. Carlos was really nice and informative.. Toyota One of Oakland is by far the most advanced and has the best service. Thank you Great Customer Service. Carlos was really nice and informative.. Toyota One of Oakland is by far the most advanced and has the best service. Thank you! More

Unparalleled customer service. Bradon went over all of my previous services and helped me customize a selection of services for my 2003 RAV4. He helped me understand which services Bradon went over all of my previous services and helped me customize a selection of services for my 2003 RAV4. He helped me understand which services needed to be prioritized and which ones could wait for the next visit. EXCELLENT! I have decided to do all of my oil changes and repairs only at One Toyota and only with Brandon. Best experience ever. More

Great Chase was great. He kept me informed and the car was ready in the time anticipated. I come to this location bc it’s close to my home. I cannot speak t Chase was great. He kept me informed and the car was ready in the time anticipated. I come to this location bc it’s close to my home. I cannot speak to pricing More

Incredible service! I felt like VIP. My entire experience having my Toyota Corolla serviced went extremely well. Kevin in your service department went above and beyond to make sure everyt My entire experience having my Toyota Corolla serviced went extremely well. Kevin in your service department went above and beyond to make sure everything went well. The best part is that he gave me a realistic expectation of how long the process would take. He kept me posted and covered all me questions and concerns about my car. I have almost 35 years in customer service and was pleasantly surprised to be working with a person like Kevin who knows how to treat a customer well. More

10000 miles check up I was able to get an appointment on the same day and when I arrived I went right in. My car was ready in about an hour. That makes me happy to know th I was able to get an appointment on the same day and when I arrived I went right in. My car was ready in about an hour. That makes me happy to know that they did not squeeze me in to get as many customers as they could then I have to wait beyond my appointment time. And I also liked that Robert remembered me from my last visit. More

Easy service experience Brandon was excellent. Went the extra mile to make sure I was informed and had everything I needed. He even looked at my service records to let me kno Brandon was excellent. Went the extra mile to make sure I was informed and had everything I needed. He even looked at my service records to let me know what to expect next More

Tricked into buying service early I brought my car in for its 25,000 mile service and the service person told me that I was no longer covered by the 2 years of free service, but there I brought my car in for its 25,000 mile service and the service person told me that I was no longer covered by the 2 years of free service, but there was a service package available that would give me a major service and 3 minor services bundled together and I agreed to purchase the package. I found that I received the 30,000 mile service instead of the 25,000 mile service that I came in for and when I asked about it, I was told that the package started with the major service which was 30,000 miles. I feel that I was tricked into purchasing the major service 6 months before I would have normally come in for it and I ended up spending more money for this service than I would have. More