One Toyota of Oakland

Brandon was amazing! Friendly and good customer service. Brandon is the man! Helped me a lot with the service of my car! Will be going back to him! Brandon is the man! Helped me a lot with the service of my car! Will be going back to him! More

Great customer service Seamless service experience with my Camry hybrid. I will definitely come back to this service center for future repairs. The estimate was close to my Seamless service experience with my Camry hybrid. I will definitely come back to this service center for future repairs. The estimate was close to my final cost. More

Very friendly staff and service was done on time Danny was very friendly and made the process very easy. I was told the service would take two hours and it only took about an hour and a half. Before Danny was very friendly and made the process very easy. I was told the service would take two hours and it only took about an hour and a half. Before I had a Toyota the process would take about an hour to get me checked in at Ford and they wouldn’t accept my warranty that I bought from them, and it would take until the end of the day for me to get my car back. Very glad I traded in my Ford and I get to come to Toyota now. More

Successful Chris knee what I was looking for and match my needs perfectly. Bright intelligent personable and focused I would recommend him without hesitation Chris knee what I was looking for and match my needs perfectly. Bright intelligent personable and focused I would recommend him without hesitation Well done !! More

service center It was a great service. Service is a great would recommend!. It was a quick service and they were really friendly. The service was quick and precise! It was a great service. Service is a great would recommend!. It was a quick service and they were really friendly. The service was quick and precise! More

James Kim is amazing and saved our weekend plans We came in at 3:30 after noticing a weird sound coming from a our break when leaving the In-n-out parking. James came out, with a patient and calming We came in at 3:30 after noticing a weird sound coming from a our break when leaving the In-n-out parking. James came out, with a patient and calming stature and immediately started to take care of us. We showed him the problem, and his mind started to race through the possibilities, landing on it having to do with something with the brakes, hopefully. Though there was no available appoints left that day, he insured we would be taken first thing in the morning, and got us set up with a rental for the night. He told he would call by 10 the next day with an update. 9:45 he calls, with an update that there was a rock in behind our break pad, and that the car is ready and has even had the recall fixed. He got us out of there just in time for us to continue our original plans with my visiting parents, as if the car was never broken. James Kim was amazing. He helped my visiting parents continue to have a nice time. He helped us quickly and efficiently take care of the problem with our car. And the entire time he was kind, kept our spirits up, and was very genuine. We can’t thank you enough. It is people like James that has kept us coming back to This toyota dealership for almost 4 years now. Thank you, The Beattys More

Helpful! Very helpful through the whole process, makes things less stressful and only seeks what’s best for you. Would highly recommend it for new buyers. Very helpful through the whole process, makes things less stressful and only seeks what’s best for you. Would highly recommend it for new buyers. More

Professional Brandon was professional, friendly, responsive, and appreciative of my business. He made multiple calls to apprise me of the status of my repair. I ha Brandon was professional, friendly, responsive, and appreciative of my business. He made multiple calls to apprise me of the status of my repair. I have been very impressed with Stephanie Reeves in past phone conversations. I learned at this repair that she has posted a flag on my account to advise that I am entitled to Lyft service to/from my office in Castro Valley. I appreciate that. More

Thoughtful! This was my first time as a customer and I was pleased with my experience. The people weee exceptionally thoughtful! The only thing that bothered me i This was my first time as a customer and I was pleased with my experience. The people weee exceptionally thoughtful! The only thing that bothered me is that I had to wait when I arrived, even though I had appointment. On the other hand, the fact that they will send you home in a LYFT and send a LYFT to pick you up when your car is ready it’s amazing! I will definitely use them again. More

Great service Overall, very good experience and service. The deal was closed right away the same day and the car was delivered the same day too. I worked with 2 sal Overall, very good experience and service. The deal was closed right away the same day and the car was delivered the same day too. I worked with 2 sales managers, and they were both very helpful, especially Tran who took the time to explain me all the details of the contract and deal. I would recommend it. More