One Toyota of Oakland

Awesome customer experience! Jacky Luo helped me with my car’s maintenance order. He was fantastic from the moment he examined the car for the required service. He also let me kno Jacky Luo helped me with my car’s maintenance order. He was fantastic from the moment he examined the car for the required service. He also let me know maintenance packages available that saved me money. Jacky knows the products and how to serve his customers well. He deserves a promotion! More

Great! Brandon really cared about my problem and looked into the history of the issue. The problem is fixed for now and I hope it stays that way. Brandon really cared about my problem and looked into the history of the issue. The problem is fixed for now and I hope it stays that way. More

Went well after a shaky start I had an appt but sat in my car about 10 min before someone(Denny) asked if I had been helped. I told Denny no and he took great care of me. Very nice I had an appt but sat in my car about 10 min before someone(Denny) asked if I had been helped. I told Denny no and he took great care of me. Very nice young man. He’s polite nice and competent. He’s not on the list below. He’s in Express even though I had an appt and was in Appt line. he saw me sitting there even though not his area! More

Great Everyone was so helpful and very experienced in ther knowledge of car service. This is where I bought my Camry and i will come come back Everyone was so helpful and very experienced in ther knowledge of car service. This is where I bought my Camry and i will come come back More

AOK major service Everything on checklist checked/performed/explained. Fitz was very professional & thorough. Service was performed in timely manner (same day) & ride w Everything on checklist checked/performed/explained. Fitz was very professional & thorough. Service was performed in timely manner (same day) & ride was offered. Service area definitely has improved over years I have used it. More

Great dealership I received a great service.I found a nice car good price. The sale man was very helpful.I recommend the to go to see harith I received a great service.I found a nice car good price. The sale man was very helpful.I recommend the to go to see harith More

Good experience customer service good Bob was an excellent helper. He also told me where to go so I could get a ride back home. The lady at the front desk was also helpful Bob was an excellent helper. He also told me where to go so I could get a ride back home. The lady at the front desk was also helpful More

Excellent communication from service advisor Kept time commitment, using Lyft was a great device. Would have people scheduling appt to state that will take 1 to 4 hours. If I new would have made Kept time commitment, using Lyft was a great device. Would have people scheduling appt to state that will take 1 to 4 hours. If I new would have made different plans. More

Contract error changed price Error in contract required me to come back and hear new pricing which due to error it made price go up beyond comfort level. No apology. So I returned Error in contract required me to come back and hear new pricing which due to error it made price go up beyond comfort level. No apology. So I returned vehicle. Will never recommend dealership. Ever! And I will make sure to include reviews online too. More

Amazing Chase is a wonderful handsome young man that will go the extra mile to please your vehicle’s maintenance experience, I’m defenelly coming back to see Chase is a wonderful handsome young man that will go the extra mile to please your vehicle’s maintenance experience, I’m defenelly coming back to see him. More