One Toyota of Oakland

Car is up and running! Greg was great to work with. Made the experience so less stressful. Nice chap! So relieved to get my car back! Just started a job in Berkeley and it w Greg was great to work with. Made the experience so less stressful. Nice chap! So relieved to get my car back! Just started a job in Berkeley and it would have been sheer xxxx not to be able to drive to work. A little pricey but I thought the my little clunker was finally kaput but you guys fixed it! Muchos Nachos! Maria Baeza More

Wrong diagnosis Customer service was pretty good, unfortunately they did not fix the problem, got some new parts for door lock mechanism and still dont work, all was Customer service was pretty good, unfortunately they did not fix the problem, got some new parts for door lock mechanism and still dont work, all was under warranty so I didn't have to pay over a thousand dollars. Hope they can do a better job on diagnosis and not be a part changer. More

Good customer service Jacky is the one that was helping me. He always have a smile on his face when helping a customer. The facility is really clean. Jacky is the one that was helping me. He always have a smile on his face when helping a customer. The facility is really clean. More

It was the BEST service I’ve ever had! Easy to get to the facility. EXCELLENT customer service, very thorough explanation of what service was needed in the order of priority. Showed me pi Easy to get to the facility. EXCELLENT customer service, very thorough explanation of what service was needed in the order of priority. Showed me pictures of the problems to justify the work and very flexible schedule to get it in the shop next time:). VERY PLEASED!!!! More

Honest, knowledgeable and professional service James, and the service team, have never let me down. I always feel that I am getting the most timely, concise and accurate assessment, that can be giv James, and the service team, have never let me down. I always feel that I am getting the most timely, concise and accurate assessment, that can be given, when it comes to service and maintenance. I couldn’t ask for better service with my Tacoma. More

Horrible Management and Waste of Money Lost a lot of money here and management was completely obstinate when trying to discuss with them. I brought my car in and they performed a "routine" Lost a lot of money here and management was completely obstinate when trying to discuss with them. I brought my car in and they performed a "routine" battery test. Within days my battery and starter were failing, they charged me another $500 to replace the starter and the issue still persisted. They took no responsibility when I came back in a third time, and tried to get me to pay more money before they could even diagnose the original problem. Complete scam and they were unprofessional the entire way, especially the manager Tim Regan. Don't waste your time or money here. More

Easy, fast, painfree This was a good experience, Sergio got me and out quickly, car was washed gased and ready to go. He went over the details of the car throughly. Happ This was a good experience, Sergio got me and out quickly, car was washed gased and ready to go. He went over the details of the car throughly. Happy customer. More

5 stars Jacky was very friendly and explained everything Estimated time was delivered as promised 5 stars! Kudos for jacky Will definitely come back fo Jacky was very friendly and explained everything Estimated time was delivered as promised 5 stars! Kudos for jacky Will definitely come back for future service More

Excellent service from Jacky Excellent customer service, Jacky is always being so helpfully and provide good service. He does a great job as always. I will highly recommend him t Excellent customer service, Jacky is always being so helpfully and provide good service. He does a great job as always. I will highly recommend him to my friends More

Outstanding My overall review on a scale from 1 to 100 would be 100. My service representative is awesome he was polite, very informative. I loved my experienc My overall review on a scale from 1 to 100 would be 100. My service representative is awesome he was polite, very informative. I loved my experience with him. More