One Toyota of Oakland

Fixed my problem I was having a problem with the check engine light going on and off - they figured out the problem, suggested I get some bodywork done (a dent was cau I was having a problem with the check engine light going on and off - they figured out the problem, suggested I get some bodywork done (a dent was causing an imperfect gas filler neck seal) before bringing it back for the necessary repair. That did it, the car is now running great. More

Customer Service Very good customer service and great work. Love the customer lounge and the free refreshments. I don’t mind doing the survey but putting a word more m Very good customer service and great work. Love the customer lounge and the free refreshments. I don’t mind doing the survey but putting a word more minimum is rediculous. I will not do this again. I don’t know any employees by name. I do not go there to socialize. More

Efficient! Fitz was awesome! He provided excellent customer service. He clearly explained my options. He also noticed that I recently got my rear breaks done a Fitz was awesome! He provided excellent customer service. He clearly explained my options. He also noticed that I recently got my rear breaks done as advised and questioned why it is already recommended to replace them after only 10,000 miles. He suggested that I speak with the manager in order to get a discount on the next break job. Since work took longer than expected he even comped me an extra day for the rental car that he provided! More

Excellent service I came here for the 2nd time with the same issue. But the difference was this time Brandon was assisting me. He was so kind and really tried his best I came here for the 2nd time with the same issue. But the difference was this time Brandon was assisting me. He was so kind and really tried his best to assure me that everything was going to be ok. I really liked the fact that he was on top of it and kept me in the loop the entire time. More

Excellent care and Service from Trung and Greg. I have been coming to One Toyota for 8 years. I mainly ask for Trung or Gregg to help me. As a women I feel very well respected in how they treat m I have been coming to One Toyota for 8 years. I mainly ask for Trung or Gregg to help me. As a women I feel very well respected in how they treat me. Not discounting that as a women I am clueless about my knowledge about my vehicle. They are very knowledge and very personable. I hope they do no leave the service dept. Maureen Barker More

Share My Experience at One Toyoto On Thursday, September 13, 2018 I had the misfortune of encountering a long pothole while entering the driveway of a gas station. It immediately disa On Thursday, September 13, 2018 I had the misfortune of encountering a long pothole while entering the driveway of a gas station. It immediately disabled my front tire. Upon being unable to connect with my dealership I opted for One TOyoto the following day.. That was the best decision I could have made.. Although I had to make an appointment and return the next day my efforts were not in vain. My service agent, Trung My, took excellent care of my emergency situation. He was polite, knowledgeable, and considerate of my time . I will definitely return to One Toyoto! More

Services department I took my Prius C for maintenance, i got helped in the services department, John helped me, he was great, friendly and let me know about upcoming offe I took my Prius C for maintenance, i got helped in the services department, John helped me, he was great, friendly and let me know about upcoming offers I can get done for my Prius. Overall great! More

Car service The service was explained to me in details. The service was completed ahead of promised time with good quality. And Brandon went into details of the The service was explained to me in details. The service was completed ahead of promised time with good quality. And Brandon went into details of the results. More

Great service Jacky was very efficient, polite and explained very clearly to what my car needed to be checked abc he outcome of it. I really appreciated what he did Jacky was very efficient, polite and explained very clearly to what my car needed to be checked abc he outcome of it. I really appreciated what he did. More

Service My experience at One Toyota Oakland is so much better than it was several years ago. It is easy & the service is prompt. Also getting a service appoin My experience at One Toyota Oakland is so much better than it was several years ago. It is easy & the service is prompt. Also getting a service appointment is quicker. I have always found the people working there to be friendly. More