One Toyota of Oakland

RAV4 buying experience Harend, the salesperson, was able to make my buying experience comfortable and pressure free. It was great to do business with one person rather than Harend, the salesperson, was able to make my buying experience comfortable and pressure free. It was great to do business with one person rather than the back and forth that is typical between the salesperson and the finance staff. More

Service Great working w chase, he was on point w delivery time and he explained the extra repairs that my vehicle is going to need in the future Great working w chase, he was on point w delivery time and he explained the extra repairs that my vehicle is going to need in the future More

Great service Chase and his manager, Tim Regan, went over and above the call of duty in the servicing of not one but two of my vehicles. Because there was extensiv Chase and his manager, Tim Regan, went over and above the call of duty in the servicing of not one but two of my vehicles. Because there was extensive work to be done on one of the vehicles. I was given a rental to use which was so convenient! Chase was professional, friendly and helpful. I appreciate his work and would highly recommend him! More

Customer I have appointment and person directed me to wait in the car for 25minutes waiting...no one's help me... I have to get out the car find out what happe I have appointment and person directed me to wait in the car for 25minutes waiting...no one's help me... I have to get out the car find out what happens...is disappointed me. Everything else is good More

Excellent service Advisor John from express lane office is helpful and provides outstanding customer service. I have purchased Toyota Auto Care (2 year / 25,000 miles) Advisor John from express lane office is helpful and provides outstanding customer service. I have purchased Toyota Auto Care (2 year / 25,000 miles) plan per his advice. I will bring my another Toyota in to check it is eligible for the same plan. More

Great service! The service advisor was the best yet! Super friendly, helpful, knowledgeable, and efficient. In a day and age when customer service is a dying commodi The service advisor was the best yet! Super friendly, helpful, knowledgeable, and efficient. In a day and age when customer service is a dying commodity, this dealership harkens back to a time when it was recognized for the immense value it adds to the customer experience. All of the employees work together seamlessly and joyfully to streamline the process, from the first person to walk up to your car to the sweet woman who calls the lyft driver for you. More

Great Service I always have a great experience with Brandon as my service advisor. He explains everything including the prices and is always extremely professional, I always have a great experience with Brandon as my service advisor. He explains everything including the prices and is always extremely professional, polite, and helpful. More

Personal professional quality service with an ease We saw the car online . Call on it immediately to see if the vehicle was still available. Michael Tran who assisted us throughout the whole process wa We saw the car online . Call on it immediately to see if the vehicle was still available. Michael Tran who assisted us throughout the whole process was very attentive to our needs . I personally very much enjoyed dealing with just one person versus going into your normal dealership . And having to deal with multiple peoples . So Thank you again for the wonderful experience. We purchased two vehicles the same day . Sadly one was from another dealership. More

best toyota dealership My family and I have owned Toyota cars exclusively for 20 years and have been to many dealerships. One Toyota and the staff are the best. My family and I have owned Toyota cars exclusively for 20 years and have been to many dealerships. One Toyota and the staff are the best. More

Wonderful car buying experience! Hector really took care of me! From the first email and text correspondences, he was fast and gave me the information I was looking for to make a good Hector really took care of me! From the first email and text correspondences, he was fast and gave me the information I was looking for to make a good decision. Hector was very knowledgeable and patient showing me all the vechicles features. I was impressed with the fact that he waited for me get off work and I didn’t feel rushed. Amazingly, the transaction was super fast. I’m truly glad Hector was my salesperson. Most of all he made me feel comfortable and I walked away feeling good! More